Shailendra Sen
Udaipur
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Research Analyst
Arcgate
06.2023 - Current
- Developed and maintained research partnerships to expand knowledge and access to information
- Interpreted data and made recommendations from findings
- Analyzed statistical data using both modern and traditional methods
- Created and maintained database to store research data
- Used software to evaluate and interpret data
- Implemented quality control protocols to enhance accuracy of data and research results.
Research Assistant
Arcgate
08.2022 - 03.2023
- Building and maintaining dashboards and other tools to visualize and communicate key findings and metrics to stakeholders
- Staying up-to-date on industry trends, best practices, and emerging technologies to inform research approaches and methodologies
- Developing and presenting research reports and presentations to senior leaders and stakeholders
- Contributing to the development of the company's research agenda and priorities, based on business needs and opportunities
- Developing and maintaining relationships with external research partners, vendors, and consultants to augment in-house research capabilities
- Ensuring the ethical and responsible use of data and research methods, in compliance with relevant laws, regulations, and ethical principles.
Body Shop Manager
MG Chambal Motors Pvt Ltd
09.2020 - 07.2022
- Overseeing the flow of Standard Operating Procedures (SOP) from the front desk (Service Advisor) until the delivery of each vehicle, ensuring compliance with SOPs throughout each stage of the vehicle repair process
- Facilitating the submission of claims and maintaining transparency between customers and insurance companies to ensure the best possible customer satisfaction
- Monitoring and reporting consumables usage and stock levels for business reports
- Allocating work bays and on-floor staff based on the task at hand and available workers
- Ensuring that Service Advisors input complete and accurate data for each Repair Order (RO)
- Maintaining records of each RO on KPI sheets for strategic business analysis and performance evaluation of the workshop and workers
- Overseeing technician training to ensure that it is tailored to their skills and experience levels.
Claims Associate
Liberty General Insurance
01.2019 - 08.2020
- Maintaining daily records of incoming and settled claims, and assigning them to different locations for in-house or external surveyors
- Conducting local surveys for claims under INR 50K, approving repairs, and closing the claims
- Conducting regional surveys for two-wheelers, providing approvals, overseeing repairs, and closing the claims
- Reviewing claim files submitted by external surveyors and processing payment disbursal upon claim file closure.
Assistant Body & Paint Manager
Rajendra Toyota Udaipur
04.2018 - 12.2018
- Monitoring and reporting consumables usage and stock levels for business reports
- Allocating work bays and on-floor staff based on the task at hand and available workers
- Ensuring complete and accurate data input by Service Advisors for each Repair Order (RO)
- Maintaining records of each RO on KPI sheets for strategic business analysis and performance evaluation of the workshop and workers
- Overseeing technician training, ensuring it is tailored to their skills and experience levels.
Education
Bachelors of Arts - English, Political Science, Economics
Verdhaman Mahaveer Open University
07.2023
B.Tech - Automobile
Geetanjali Institute of Technical Studies
05.2017
12th -
Central Academy Senior Secondary School
05.2013
10th -
Central Academy Senior Secondary School
04.2011
Skills
- Html Css
- Python Programing
- C
- C
- Solidworks
- Autocad
- Quality control enhancement
- Search Engine Optimization
- Research protocol development
- Strong analytical skills
- Excellent communication abilities
- High attention to detail
- Employee training
- Research methods
- Strategic planning
Certification
- Intigrated Couputer languages, Institue of Advance Network Technology, 01/01/23, 07/01/23, C, C++, Html-CSS, Python, SQL
- Product Design, CAAD Centre, 06/01/20, 04/01/21, Autocad, Solidworks
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Senior Research Analyst
Arcgate
06.2023 - Current
Research Assistant
Arcgate
08.2022 - 03.2023
Body Shop Manager
MG Chambal Motors Pvt Ltd
09.2020 - 07.2022
Claims Associate
Liberty General Insurance
01.2019 - 08.2020
Assistant Body & Paint Manager
Rajendra Toyota Udaipur
04.2018 - 12.2018
Bachelors of Arts - English, Political Science, Economics
Verdhaman Mahaveer Open University
B.Tech - Automobile
Geetanjali Institute of Technical Studies
12th -
Central Academy Senior Secondary School
10th -
Central Academy Senior Secondary School
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