SHAILENDRAKUMAR CHANDRAKANT PANDEY
ESS SUPPORT ENGINEER
Nallasopara
Summary
To achieve remarkable, professional and financial heights, both for the organization and self, through persistent hard work, diligent efforts, skill and knowledge.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
ESS Support Executive (CFIT)
DHL Express India Private Limited
12.2017 - Current
- Implementing SOAP and RESTFUL Web service for Client ERP
- Azure web apps deployment and configuration
- Net application hosting to Azure/AWS management
- DevOps CI/CD tools such as Azure DevOps / AWS
- Cloud migration on premises Application to azure cloud
- Create and deploy Chatbot based on business requirement
- Creating .Net application and consuming Web Service.
Desktop & System Administrator
Wipro Limited
07.2015 - 10.2017
- Handling Major Incidents/escalations received from customers and expedite delivery process
- To support windows installation, hardware troubleshooting, VPN set up at Retail counters
- To assist users remotely on outlook related issue, AD administration, basic software part
- Establishing connection between Microsoft outlook to Exchange server
- To configure Access point with WLAN controller so that user can access WIFI services
- Whitelisting IP based on PAC file via global proxy.
Education
Bachelor of Engineering - Electronics and Telecommunications Engineering
Theem College of Engineering, Mumbai University
01.2011 - 05.2015
Skills
Basic networking knowledge and concepts, including knowledge of TCP/IP ports, and basic routing fundamentals
Strong experience with the Microsoft Office and Outlook Software tools
Basic knowledge of cybersecurity system and methodology
IPv4 Addressing, Sub netting, OSI Reference model, TCP/IP Suite, DHCP & DNS
Understanding of Cloud Services such as Azure and AWS (Deployment, configuration, monitoring, log management, Load Balancer)
Installation, Storage, and Compute with Windows Server 2012
Install and configure DHCP, DNS, IIS, Configure service authentication and account policies Maintain Active Directory
Hosting site via web server with & without SSL Connecting website to SQL database for data purpose
Udemy certification on IIS mastery, Basics of cybersecurity, Azure fundamentals, SSL/TLS guide, Windows Server 2012 Certification, Microsoft 365 Management)
Basic C# / Python language knowledge
Basic Unix/Linux knowledge for system management
Certification
ACE Award for establishing database connection of client server technology for Ecom Application EASYSHIP first in India.
Personal Information
- Father's Name: Chandrakant D. Pandey
- Mother's Name: Nirmala C. Pandey
- Date of Birth: 03/05/94
- Gender: Male
Disclaimer
I hereby declare that above mentioned information are proof read, refined, perfect and best of my knowledge.
Timeline
ESS Support Executive (CFIT)
DHL Express India Private Limited
12.2017 - Current
Desktop & System Administrator
Wipro Limited
07.2015 - 10.2017
Bachelor of Engineering - Electronics and Telecommunications Engineering
Theem College of Engineering, Mumbai University
01.2011 - 05.2015
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