Shailesh Bhoir
Executive Supply Chain
Virar,MH
Summary
Executive level of Supply Chain and Operations and Dispatching with extensive experience in creating strategies and leading execution of all global supply chain activities, including manufacturing and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 5 years of experience in leading organizational business units.
Overview
5
5
years of professional experience
Work History
Supply Chain Executive
Confiance Lifesciences Private Limited
Mumbai, Maharashtra
01.2020 - Current
- Assessed vendor operations according to quality benchmarks and standards.
- Analyzed, optimized and oversaw inventory procedures to improve supply chain operations.
- Oversaw supply chain and supported tech transfer projects, batch release testing, change management and resolution of customer complaints.
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
- Developed solutions to address problems in distribution and transportation of products.
- Addressed and resolved order discrepancies to improve quality and maintain organization's reputation.
- Coordinated and scheduled physical inventories of assigned areas to adjust inventory levels as appropriate.
- Planned and implemented logistical strategies to meet targets.
- Deployed logistics systems and outsourced transportation to maximize efficiency, cost and benefit.
- Improved, standardized and documented planning and scheduling processes.
- Managed distribution network, logistics, trade compliance and warehouse management.
- Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
- Oversaw demand planning, purchasing and logistics.
- Monitored, analyzed and reported domestic freight and carrier management performance against set goals to compare costing to forecasts.
Dispatch Executive
Otis Elevator India Limited
Bhiwandi, Maharashtra
08.2016 - 12.2022
- Coordinated scheduling in high-volume environment.
- Planned and prioritized assigned tasks to meet deadlines.
- Received new orders, prepared documentation and assigned personnel.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Ordered supplies and allocated resources to personnel based on need.
- Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
- Assessed regulatory and operational risks for escalation to management.
- Monitored flow of paperwork and directed information to appropriate departments.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Served customers and followed outlined steps of service.
- Maintained excellent attendance record, consistently arriving to work on time.
- Monitored company inventory to keep stock levels and databases updated.
- Participated in team-building activities to enhance working relationships.
Dispatch Executive
Prama Hikvision India Private Limited
Vasai, Maharashtra
12.2017 - 12.2019
- Managed fleet transportation dispatching for pan india level.
- Planned and prioritized assigned tasks to meet deadlines.
- Received new orders, prepared documentation and assigned personnel.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Ordered supplies and allocated resources to personnel based on need.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Monitored flow of paperwork and directed information to appropriate departments.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Maintained excellent attendance record, consistently arriving to work on time.
- Monitored company inventory to keep stock levels and databases updated.
- Participated in team-building activities to enhance working relationships.
Dispatch Executive
Ingram Micro India Private Limited
Bhiwandi, Maharashtra
01.2016 - 08.2016
- Coordinated scheduling in high-volume environment.
- Received new orders, prepared documentation and assigned personnel.
- Ordered supplies and allocated resources to personnel based on need.
- Monitored flow of paperwork and directed information to appropriate departments.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Participated in team-building activities to enhance working relationships.
Customer Care Executive
Epicenter Technologies Private Limited
Bhayandar, Maharashtra
01.2015 - 01.2016
- Coordinated timely responses to online customer communication and researched complex issues.
- Built strong relationships with field operations team to support business development opportunities and improve service.
- Listened to customers' questions and concerns to provide answers or responses.
- Described product highlights and benefits to help guide purchasing decisions.
- Resolved concerns with products or services to help with retention and drive sales.
- Reviewed and applied changes to customer account profiles in company based software.
- Responded to customer inquiries and concerns within set deadlines.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Defused customer concerns with exceptional conflict and problem resolution skills.
Education
MBA - Production And Operation Management
Bharti Vidyapeeth Deemed University Pune
Mumbai 10.2021 - Current
Bachelor of Commerce - Accounting And Finance
G.K.S. College of Arts, Commerce & Science
Kalyan 07.2017 - 04.2020
High School Diploma -
B.N.N. College of Arts, Commerce & Science
Bhiwandi 06.2012 - 04.2014
High School Diploma -
S S Madhyamik Vidyalaya Lap Khurd.
Padgha, Bhiwandhi 06.2011 - 04.2012
Skills
Udyog ERP experience
Supply chain distribution
Negotiating
SAP ERP experience
Oracle software experience
JD Edwards ERP experience
MS Office
Teamwork and Collaboration
Organization and Time Management
Ms Excel experience
Communication skill
Leadership
Hobbies
Reading books
Playing cricket
Watching movies
Travelling
Timeline
MBA - Production And Operation Management
Bharti Vidyapeeth Deemed University Pune
10.2021 - Current
Supply Chain Executive
Confiance Lifesciences Private Limited
01.2020 - Current
Dispatch Executive
Prama Hikvision India Private Limited
12.2017 - 12.2019
Bachelor of Commerce - Accounting And Finance
G.K.S. College of Arts, Commerce & Science
07.2017 - 04.2020
Dispatch Executive
Otis Elevator India Limited
08.2016 - 12.2022
Dispatch Executive
Ingram Micro India Private Limited
01.2016 - 08.2016
Customer Care Executive
Epicenter Technologies Private Limited
01.2015 - 01.2016
High School Diploma -
B.N.N. College of Arts, Commerce & Science
06.2012 - 04.2014
High School Diploma -
S S Madhyamik Vidyalaya Lap Khurd.
06.2011 - 04.2012