A competent technocrat with 15 years of experience in Unix infrastructure management. Proven analytical and problem-solving abilities. Ability to effectively prioritize, take initiative, and execute tasks in a critical environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Technical Solution Consultant
Hewlett Packard Enterprise
Pune
09.2023 - Current
Installation of Ezmeral Runtime Enterprise and Ezmeral Unified Analytics product in customers Kubernetes environment
Supporting of any issues related to K8s environment like deployment failure,
issues with any spark, kubeflow images etc
Troubleshooting complex Linux server issues system not booting, filesystem
corruption, network related issues using tools like strace, iostat, netstat
Troubleshooting issues related to yum/rpm, services not running etc
Reproducing critical issues faced by customers to understand the customers environment and issue
Working with the Engineering team for perspective bugs, to enhance the product
and for permanent fixes for the customer environments
Principal Technical Support Engineer
AFour Technologies
Pune
08.2021 - 09.2023
Deploying Trilio (Backup as a Service) in different customer environment which includes Openstack, Openshift, Kubernetes and RHV
Troubleshoot issue related to pod, deployment, registry failure
Troubleshoot issues related to snapshot and restore failure
Raising JIRA for feature enhancement for the ongoing issue within current product.
Senior Technical Support Engineer
Red Hat
Pune
05.2016 - 08.2021
Troubleshooting all filesystem, storage and can't boot related issues over remote
Troubleshooting and resolving LVM related issues
Troubleshooting all the problems related to the nfs, cifs and all local filesystem like ext3,ext4,xfs
Resolving the issues related to NFS, CIFS and Idmapping related issues for the network filesystem
Dealing with the filesystem corruption issues and analyzing and providing RCA to the customers
Analyzing the tcpdump for the network filesystem related issues
Linux Administrator
Cognizant Technology Solution
12.2014 - 04.2016
Experience in installing, updating packages in Red Hat Linux servers using RPM's and YUM repositories, and with RHN satellite server
OS patching, hardware troubleshooting, and hardware replacements with the help of change requests and incidents.
Monitoring and Handling different issues like Server down issues, hardware failure issues, unexpected reboot, file system full, file system corruption issues, mount-unmount errors etc
Participation in the Change Request for example replacing the failed disk, CPU, Power Supply, HBA replacement and co-coordinating with vendor via telephonic, emails etc
Server build through OS template, cloning.
Creation of VLAN, datastore etc
Taking a snapshot of the virtual machines.
Linux System Administrator
Tata Consulting Services
02.2014 - 12.2014
Installation of RHEL OS on Physical and Virtual servers
OS patching with help of YUM server and RHN satellite server
User & Groups administration - addition/ deletion/ modification, managing user rights
Configuring file systems using LVM, extending and reducing LVM
Hardware related issues like: NIC failure replacement, HBA replacement, Hard drive replacement, Battery replacement, Power supply replacement etc
Monitoring and Handling different issues like Server down issues, hardware failure issues, unexpected reboot, file system full, file system corruption issues, mount-unmount errors etc
System Engineer
Tech Mahindra
12.2009 - 01.2014
Monitoring around 5000 + servers for AT&T client
Perceiver tool for monitoring CPU, Memory utilization etc
Sharing server status with System Administrator and Capacity planner
Regular monitoring of tickets through BMC remedy monitoring tool and resolving them within the given SLA
User Account Administration includes locking, unlocking user ids, deleting accounts, account creation, setting password expiration, aging of password etc
BIOS and firmware upgradation
File system issues include file system full, file system errors, freeing up the disk space, moving, removing or zipping unnecessary files
Global Program Manager – Commercial Card at HEWLETT PACKARD ENTERPRISE / HEWLETT PACKARDGlobal Program Manager – Commercial Card at HEWLETT PACKARD ENTERPRISE / HEWLETT PACKARD
HUMAN RESOURCES CONSULTANT at HEWLETT-PACKARD ENTERPRISE /AKKODIS CONTRACTOR/HUMAN RESOURCES CONSULTANT at HEWLETT-PACKARD ENTERPRISE /AKKODIS CONTRACTOR/