Shailesh Sunchu

• Conducting Workshop with workstream owners & Lean Expert to Understand the Requirements in Miro Board
• Create Process Map in Miro board once approved create Process Map in Adonis
• Updating the Description, Roles, Systems, Risk, Control in Adonis

• Conducting Workshop with clients to understand the Business Requirements and Process thoroughly
• Create L4 Process Maps, Updte RACI
• Identifying Risk and Updating Controls

Data Integration Project: (July 2021-Apr 2022)

• Prepare Mapping template of Trade Blotter

Macro Automation Project: (June 2019-June 2021)

• Conducting Workshop with clients to understand the Macro Requirements
• Creating L4 As-is & To-Be Process Map
• Create BRD & Process Steps
• Test Macro before releasing with developer

BPM Project: (Feb 2016-May 2019)

• Conducting Workshop with clients to understand the process
• Creating L4 and L6 process Maps
• Identify Risk and Update Controls in the Process Map
• Was part of the Kanban Project

• Worked as a Senior Consultant for Chat process
• Help the technicians resolving customer complaints regarding the Internet, Telephone

• Perform Cash Reconciliation

• Providing Information for hospital executives regarding the US Health care benefits for individual card holder of United Healthcare

• Perform Reconciliation
• Making the Redemption Payment via Swift method from one bank to another bank
• Process Corporate Actions
• Migrated Transfer Agency process from Luxembourg