Shailja

Product Owner with 11 years of experience in Agile delivery across Fintech, Telecom, Payments, and Banking sectors. Led teams of up to 25, optimizing release cycles and managing UAT processes. Achieved significant operational efficiency improvements and aligned projects with business objectives through strategic technical leadership. Expertise in performance engineering, integration testing, and stakeholder management, ensuring timely and high-quality project outcomes.

• Delivered 10+ large-scale fintech and telecom projects with zero critical production issues.
• Improved QA efficiency by 30% through optimized test planning and team mentoring.
• Enhanced release governance leading to 100% audit compliance.
• Strengthened platform stability by enabling performance test frameworks and dashboards.

As a Product Owner for the Mobiquity Pay suite (PayX 10 / PayX 4 / 5.X / 4.4), I led the end-to-end product lifecycle of a large-scale digital wallet and mobile financial services platform used across banking, fintech, and telecom ecosystems.

• Enabled global money movement by facilitating cross-network and cross-border money transfers with multi-currency and multilingual support, significantly increasing transaction accessibility.
• Strengthened digital payments ecosystem by enabling seamless payments for utility bills, retail goods, services, and transport, improving user convenience and overall transaction volume.
• Accelerated financial inclusion through bank integrations using ISO 8583 and Web Services, enabling customers to link bank accounts and access real-time features like balance inquiry and mobile deposits.
• Enhanced user security & experience by introducing cardless ATM withdrawals and comprehensive digital wallet controls.
• Optimized business operations by developing services for e-stock management, service rating, and user administration, ensuring scalable partner and agent management.
• Improved revenue assurance and fraud control by generating actionable business and risk reports, reducing financial leakage by ~15–20%.
• Ensured high-quality product delivery by leading QA strategies across web, mobile, and telecom channels, including functional, integration, and performance testing.
• Strengthened business alignment by driving BA, UAT, and UAP phases, improving stakeholder satisfaction and release readiness.
• Secured telecom and banking interoperability through testing and certification of third-party integrations, virtual accounts, IN-based charging, and SIM Toolkit / USSD flows.
• Delivered highly scalable deployments across Africa (Airtel Money), supporting high transaction loads with guaranteed reliability, availability, and compliance.

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• English