Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline
Hi, I’m

SHAIQ HUSSAIN

Kolkata,WB
SHAIQ HUSSAIN

Summary

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 12 years of management performance.

Overview

12
years of professional experience

Work History

Instakart Services Pvt ltd, Murshidabad , West Bengal

Area Manager
09.2019 - Current

Job overview

  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed strong communication and organizational skills through working on group projects.
  • Developed processes to save on costs and prevent losses.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Collaborated with cross-functional teams to align operations with corporate objectives.
  • Ensuring a faultless delivery service to customers in their areas with special focus on real-time service levels and schedule adherence
  • Monitors Zero Breaches across cluster in terms of shipment closures within defined TAT.
  • Ensures all the operational SOPs are followed, and timely audit is conducted.

Reliance Retail Ltd, Tatanagar, Jharkhand

CLUSTER MANAGER
05.2018 - 09.2019

Job overview

• Handling multiple stores at a time. Monitoring store teams performance and provide right mentoring to achieve the targets and create high end customer experience
• Solving operational challenges of team with practical solutions
• Creating high level of customer experience through excellent services at all stores
• Promotes sales by demonstrating merchandise and products to customers Analyzing and classifying sales information Prepares sales and customer relations reports
• Identifying and investigating customer complaints and service suggestions
• Monitor retail operating costs, budgets and resources

•To ensure information flow within the organization in order to enable the team to achieve optimum results for the customers

•To provide feedback to the organization regarding market conditions and competitor activities so as to facilitate quick and appropriate response to changing sales conditions

•Monitor performance on a monthly basis in order to review variances, pace and developments

Reliance Retail Ltd, Kolkata, West Bengal

STORE MANAGER
03.2013 - 04.2018

Job overview

•Handling a Super market having different categories, i.e., Staples, Processed food, Home & Personal care, General merchandise, Fruits and Vegetables
•Maximizes store contribution through exploiting every opportunity to drive sales, reduce stock loss and maintain cost control
•Maximizes sales and exceeds store budgets, achieved through effective and continuous space, stock and seasonal management, and highest possible levels of customer service
•Stock management and stock loss control .Ensure to make daily, weekly, monthly and annually store report and other reports
and time and sent to respective person
•To provide the highest level of customer service, dealing with complaints and motivating the team to encourage customer's loyalty

Aditya Birla Retail Ltd, Delhi, Delhi

Store Manager
2011.08 - 2013.02 (1 year & 6 months)

Job overview

•Handling a Super market having different categories, i.e., Staples, Processed food,Home & Personal care, General merchandise, Fruits and Vegetables
•Maximizes store contribution through exploiting every opportunity to drive sales, reduce stock loss and maintain cost control
•Maximizes sales and exceeds store budgets, achieved through effective and continuous space, stock and seasonal management, and highest possible levels of customer service
•Stock management and stock loss control .Ensure to make daily, weekly, monthly and annually store report and other reports
and time and sent to respective person

Education

Rajasthan University , Jaipur

B.com from Commerce
2008

Skills

  • Operational management
  • Logistics Management
  • Shipping and receiving
  • Inventory management
  • Customer Satisfaction

Additional Information

PERSONAL DETAILS:

Languages Skills : English, Hindi, Urdu.

Marital Status : Married

Interests : Music, Movies, Reading.

Date of Birth : 26th Jan’ 1982

Availability
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monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Area Manager

Instakart Services Pvt ltd
09.2019 - Current

CLUSTER MANAGER

Reliance Retail Ltd
05.2018 - 09.2019

STORE MANAGER

Reliance Retail Ltd
03.2013 - 04.2018

Store Manager

Aditya Birla Retail Ltd
2011.08 - 2013.02 (1 year & 6 months)

Rajasthan University

B.com from Commerce
SHAIQ HUSSAIN