Painting
Shairoz Jassani
Team Lead - Project Management Localization
Bangalore
Summary
Motivated localization management professional with 7 years of experience in customer service, project management, and team leadership. Seeking a challenging role to leverage expertise in driving team efficiency, enhancing workflows, and ensuring exceptional client service. Committed to delivering results by effectively coordinating cross-functional teams and implementing strategic initiatives.
Overview
8
8
years of professional experience
1
1
Certification
4
4
Languages
Work History
Team Lead - Project Management
Deluxe Entertainment Services
11.2024 - Current
- Lead and supervise Localization Coordinators to achieve team objectives
- Monitor team performance, productivity and maintain key performance indicators (KPIs) and SLAs.
- Drive continuous quality improvement in coordination and communication processes.
- Volume management, leave planning, business continuity and succession planning.
- Ensure timely payments to all the translators working with the organisation.
Subject Matter Expert
Deluxe Entertainment Services
04.2022 - 10.2024
- Provided expert insights and support for localization projects
- Ensured adherence to quality standards and timelines for deliverables
Senior Project Coordinator
Deluxe Entertainment Services
04.2021 - 03.2022
Project Coordinator
Deluxe Entertainment Services
05.2019 - 03.2021
Sales Coordinator
Silvan Innovation Labs
08.2018 - 05.2019
- Managed end-to-end sales processes, including order processing and invoicing
- Prepared weekly sales reports and tracked payments to ensure timely collections
Sales Coordinator
Network Techlab (I) Pvt. Ltd.
11.2016 - 12.2017
- Handled B2B sales management, lead generation, and client relationship activities
- Prepared quarterly and annual sales reports
Education
B - Management
Punjab University
Chandigarh 06.2014
Skills
Proficient in MS Office Suite (PowerPoint, Excel, Word)
Certification
Search Engine Optimization Certification (eMarketing Institute)
Accomplishments
- Best Performer (Quarter 3, 2022)
- Best Performance (01/01/21)
Interests
Swimming
Fitness
Timeline
Team Lead - Project Management
Deluxe Entertainment Services
11.2024 - Current
Subject Matter Expert
Deluxe Entertainment Services
04.2022 - 10.2024
Senior Project Coordinator
Deluxe Entertainment Services
04.2021 - 03.2022
Project Coordinator
Deluxe Entertainment Services
05.2019 - 03.2021
Sales Coordinator
Silvan Innovation Labs
08.2018 - 05.2019
Sales Coordinator
Network Techlab (I) Pvt. Ltd.
11.2016 - 12.2017
B - Management
Punjab University
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