Painting
Shairoz Jassani
Team Lead - Project Management Localization
Bangalore
Summary
Motivated localization management professional with 7 years of experience in customer service, project management, and team leadership. Seeking a challenging role to leverage expertise in driving team efficiency, enhancing workflows, and ensuring exceptional client service. Committed to delivering results by effectively coordinating cross-functional teams and implementing strategic initiatives.
Overview
8
8
years of professional experience
1
1
Certification
4
4
Languages
Work History
Team Lead - Project Management
Deluxe Entertainment Services
11.2024 - Current
- Lead and supervise Localization Coordinators to achieve team objectives
- Monitor team performance, productivity and maintain key performance indicators (KPIs) and SLAs.
- Drive continuous quality improvement in coordination and communication processes.
- Volume management, leave planning, business continuity and succession planning.
- Ensure timely payments to all the translators working with the organisation.
Subject Matter Expert
Deluxe Entertainment Services
04.2022 - 10.2024
- Provided expert insights and support for localization projects
- Ensured adherence to quality standards and timelines for deliverables
Senior Project Coordinator
Deluxe Entertainment Services
04.2021 - 03.2022
Project Coordinator
Deluxe Entertainment Services
05.2019 - 03.2021
Sales Coordinator
Silvan Innovation Labs
08.2018 - 05.2019
- Managed end-to-end sales processes, including order processing and invoicing
- Prepared weekly sales reports and tracked payments to ensure timely collections
Sales Coordinator
Network Techlab (I) Pvt. Ltd.
11.2016 - 12.2017
- Handled B2B sales management, lead generation, and client relationship activities
- Prepared quarterly and annual sales reports
Education
B - Management
Punjab University
Chandigarh 06.2014
Skills
Proficient in MS Office Suite (PowerPoint, Excel, Word)
SAP Inputs
Sfera Tool (Project management and subtitling)
Key performance indicators
Resource Allocation
Analytical and Critical Thinking
Organization and Time Management
Teamwork and Collaboration
Production monitoring
Certification
Search Engine Optimization Certification (eMarketing Institute)
Accomplishments
- Best Performer (Quarter 3, 2022)
- Best Performance (01/01/21)
Interests
Swimming
Fitness
Timeline
Team Lead - Project Management
Deluxe Entertainment Services
11.2024 - Current
Subject Matter Expert
Deluxe Entertainment Services
04.2022 - 10.2024
Senior Project Coordinator
Deluxe Entertainment Services
04.2021 - 03.2022
Project Coordinator
Deluxe Entertainment Services
05.2019 - 03.2021
Sales Coordinator
Silvan Innovation Labs
08.2018 - 05.2019
Sales Coordinator
Network Techlab (I) Pvt. Ltd.
11.2016 - 12.2017
B - Management
Punjab University