SHAJA SALAHUDEEN
Summary
productive professional with 3. 8 years experience in an IT support environment. proven experience in insurance domain, claims handling, troubleshooting, technical support and customer service. self starter with strong work ethic, consistently achieving goals. managing and training employees to meet and exceed goals
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Consultant
RM ESI Pvt Ltd Technopark
04.2022 - 07.2022
- Manoeuvering administrative projects for UK based teams
- Interaction with appended department /contacts to ensure the completion of projects on stipulated time
- Maintaining monthly reports and providing inputs regularly
- Managing and regulating high volume data and performing quality check on the basis of agreed process guidelines
- Compiling, verifying accuracy and indexing information to prepare source data for further output
Financial associate
RR Donnelley India outsource pvt ltd
10.2018 - 01.2022
- Deals with the backend insurance operations for one of top most brokerage companies in US
- Trained in multiple lines of business like
- Renewals,Endorsements,
- Cancellations,Reinstatements, and claims(Acknowledgement and settlement)
- Verifies documents and makes necessary amendment to the client profile which includes invoicing yhe premium
- Providing training and support dor the newbies
Consultant
RM ESI Pvt Ltd Technopark
05.2017 - 07.2017
- Collaborated closely with a team of 20+ consultants to identify the needs and propose customized solution to streamline business processes
- Compiling, verifying accuracy and indexing information to prepare source data for further output
Education
MBA - International Finance and Accounting
Jain (deemed-to-be) University
03.2022 - Current
B. Tech - Electronics And Communications Engineering
Rajadhani Institute of Engineering & Technology
09.2012 - 06.2016
Skills
Office tools:MS office Excel, power point, wordHTML, ASP Net, MVC, SQL serverTeam building, Problem solving, Decision making
Additional Information
PERSONAL DETAILS
Date of Birth : 06/06/1993
Marital Status : Married
Nationality : Indian
Visa Status : Residence
Timeline
Consultant
RM ESI Pvt Ltd Technopark
04.2022 - 07.2022
MBA - International Finance and Accounting
Jain (deemed-to-be) University
03.2022 - Current
Financial associate
RR Donnelley India outsource pvt ltd
10.2018 - 01.2022
Consultant
RM ESI Pvt Ltd Technopark
05.2017 - 07.2017
B. Tech - Electronics And Communications Engineering
Rajadhani Institute of Engineering & Technology
09.2012 - 06.2016