SHAKEEB AHMAD

Projects Undertaken:

Feedzai (Nov’22- Present)

This project focuses on developing and maintaining software applications designed to offer fraud and financial crime solutions. The primary work involves customizing products for clients, including Transaction Fraud Banking, Anti-Money Laundering, Transaction Monitoring, Digital Trust, and Account Opening.

Key Responsibilities:

• Enhanced software functionality by identifying and resolving complex technical issues.
• Mentored junior developers, fostering professional growth and enhancing team productivity.
• Developed scalable applications using agile methodologies for timely project delivery.
• Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
• Engaged in discussions with clients to understand their needs and provide appropriate support.
• Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
• Regularly reviewed peers'' code contributions, offering constructive feedback to enhance overall product quality.

Projects Undertaken :

Service and Benefit Realization (Mar’20- Nov’22)

Provide comprehensive support to advisors and customers for various products (such as Term and Life insurance) by developing solutions to create letters and correspondence. Facilitate communication with them on a daily, weekly, monthly, quarterly, and annual basis.

Key Responsibilities:

• Actively participated in backlog grooming and sprint planning sessions to distribute tasks based on priority and criticality.
• Collaborated with product owners and stakeholders to clarify requirements.
• Took leading role in analyzing and providing solutions to problems faced by clients, ensuring their needs are met and expectations are managed.
• Monitored production issues and enhanced system capacity by implementing permanent solutions.
• Participated in discussions aimed at advancing and updating technologies for both team and organization.

Projects Undertaken:

Worldline World Payments (Jul’15- Mar’20)

Worldline World Payments offers comprehensive global payment solutions tailored for online merchants, optimizing every phase of the payment lifecycle. It supports a wide array of online payment methods including Internet Bank Payments, Credit & Debit Cards, and Electronic Funds Transfer. Each payment method is supported by dedicated modules, alongside separate modules for business processes and merchant configurations.

Key Responsibilities:

• Developed scalable and maintainable code, ensuring long-term stability of software.
• Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
• Developed reusable components that significantly reduced development effort on multiple projects.
• Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.

EDGE/Jagged Peak (Sept’14- Jul’15)

Jagged Peak, a client located in the USA, utilizes EDGE, a product developed by the company for Order Management Systems within the E-Commerce domain. The system encompasses all functionalities from order placement to shipment. Various types of messages, such as Sales Orders, Order Confirmations, and Shipment Notifications, have been created and made accessible to customers.

Key Responsibilities:

• Contributed to designing and coding activities.
• Addressed and resolved software bugs.
• Engaged in pertinent technical and verbal communications.