Summary
Overview
Work History
Education
Skills
Interests
Certification
Work Availability
Quote
Timeline
Hi, I’m

SHAKEEL AHMED

Banking Professional at State Bank of India
BIKANER,RAJASTHAN
SHAKEEL AHMED

Summary

Experienced banker with 8 years in the industry. Proven track record in branch operations, compliance,customer service, and achieving sales targets. Skilled in financial analysis, risk management, Credit Management and NPA. Seeking new opportunities to apply expertise and contribute to a reputable institution.

Overview

8
years of professional experience
8
years of post-secondary education
1
Certificate

Work History

State Bank Of India, SBI
BIKANER, RAJASTHAN

Officer
11.2022 - Current

Job overview

  • Head of the Administration Unit of the Branch
  • Allotment of staff duties and ensure job rotation.
  • Monitor and report the performance of external agencies attached to the Branch for the upkeep of ATMs, hardware, courier services etc. to controllers, so that all the facilities are available in a trouble-free manner.
  • Maintain Branch Document Register as per laid down instructions.

HDFC Bank
Bikaner

Branch Operations Manager
01.2019 - 10.2022

Job overview

  • Handling various types of payment and settlement including clearing operations, Fund transfers, CMS.
  • Handling Document verification unit for savings, current accounts and FDs.
  • Taking care of all customer instructions from processing to getting operational in system.
  • Taking care of KYC part of all accounts for retail liability operations.
  • Successfully managed new branch unit with latest audit rating as good.
  • Disbursement of consumer durable loans.

Kotak Mahindra Bank
Bikaner

Service Delivery Manager
08.2018 - 01.2019

Job overview

  • Handled high value transactions in an Industrial area branch.
  • Taking care of customer service with all their requests and processing them in system.
  • Facilitated completion of deliveries and verified documentation.

Axis Bank
Bikaner

Customer Service Officer, Operations Department
07.2015 - 08.2018

Job overview

  • Processing and authorization of all customer transactions from deposits to withdrawals, transfers as well as clearing operations.
  • Taking care of customer service along with operations and getting business for bank by providing better service.
  • Selling of third party products such as life insurance, health insurance, mutual funds.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.

Education

R.A.Podar Institute of Management
Jaipur

MBA from Finance
07.2013 - 08.2015

University Overview

Institute of Management Studies
Bikaner

BBA from Business Administration And Management
07.2009 - 06.2012

University Overview

Govt. Sadul Sr. Sec. School
Bikaner

Class- XII from Science
07.2007 - 05.2008

University Overview

Pink Model Sr. Sec. School
Bikaner

Class X from All
07.2005 - 05.2006

University Overview

Skills

Branch Operations

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Interests

Travel, writing,Reading books

Certification

JAIIB

Availability
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

JAIIB

12-2022
Officer
State Bank Of India, SBI
11.2022 - Current
Branch Operations Manager
HDFC Bank
01.2019 - 10.2022
Service Delivery Manager
Kotak Mahindra Bank
08.2018 - 01.2019
Customer Service Officer, Operations Department
Axis Bank
07.2015 - 08.2018
R.A.Podar Institute of Management
MBA from Finance
07.2013 - 08.2015
Institute of Management Studies
BBA from Business Administration And Management
07.2009 - 06.2012
Govt. Sadul Sr. Sec. School
Class- XII from Science
07.2007 - 05.2008
Pink Model Sr. Sec. School
Class X from All
07.2005 - 05.2006

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SHAKEEL AHMEDBanking Professional at State Bank of India