Shakti Om Singh
Gurgaon
Summary
I have over 6+ years of experience as a Business Analyst and Project Coordinator in web and mobile app development mastering agile methodologies for efficient project management. I communicate with clients, business users, and stakeholders, gathering and understanding their requirements. Excel in Jira, Confluence, and other tools for defect tracking and project planning. Executed project plans to align with client requirements. Conducted UAT sessions to ensure deliverables meet high standards for end-users. Have the ability to create wireframes that make UX sense, as a way to story tell and communicate the concept level solution.
Overview
7
7
years of professional experience
Work History
Business Analyst
Guardian Life
10.2024 - Current
- Collaborated with cross-functional teams to gather business requirements, define user stories, and prioritize backlogs using Agile (Scrum) practices.
- Worked with engineering and product teams to define roadmaps, plan releases, resolve blockers, and translate complex issues into actionable improvements across systems.
Business Analyst
AdGlobal360
09.2023 - 03.2024
- Defined product module vision, created low-fidelity designs, and supported documentation, testing, mock-ups, and reporting dashboards.
- Led product quality assurance with thorough testing and used automation frameworks to manage issue tracking via Zoho and Jira, improving accuracy and response times.
Business Analyst
ZIGRAM
03.2021 - 09.2023
- Managed Chatbot and Profile Builder web projects by coordinating between product and IT teams, handling customer requirements, and tracking bugs via Jira, while supporting end-to-end SDLC under the Project Manager’s guidance.
Analyst
Digital IP Insights Private Limited
12.2019 - 03.2021
- Identified counterfeit sellers misusing brand names, prepared client-ready reports, and supported stakeholder presentations using Advanced Excel.
Relationship Manager
HDFC Asset Management Company
08.2018 - 05.2019
- Secured new partnerships with local organizations, guiding clients in business planning, purchases, branding, advertising, remodeling, and marketing. Resulted in a significant boost in both client and organizational sales.
Education
Master of Business Administration -
Army Institute of Management And Technology (AIMT)
Noida01.2018
Bachelor of Engineering (B.E) -
Pune University
Pune01.2016
Skills
- Advanced Excel
- Jira
- Agile Framework
- Requirement Gathering
- User Stories and Use Case
- UAT Testing
- Ui/UX Testing
- Figma
- SDLC
- Postman
Hobbies and Interests
- Playing Chess and football.
- Enjoying TV series and movies.
- Exploring through travel and experimenting with cooking.
Timeline
Business Analyst
Guardian Life
10.2024 - Current
Business Analyst
AdGlobal360
09.2023 - 03.2024
Business Analyst
ZIGRAM
03.2021 - 09.2023
Analyst
Digital IP Insights Private Limited
12.2019 - 03.2021
Relationship Manager
HDFC Asset Management Company
08.2018 - 05.2019
Master of Business Administration -
Army Institute of Management And Technology (AIMT)
Bachelor of Engineering (B.E) -
Pune University
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