Shakti Singh
Bengaluru
Summary
Detail-oriented Inventory Manager with a strong focus on problem solving and operational efficiency. Successfully implemented inventory management systems to reduce stockouts and improve accuracy, contributing to overall business success. Innovative Commercial Account Manager with several-year history. Adept at retaining current accounts and relationship building with prospective clients. Inspiring manager with extensive experience in dynamic product industries and leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.
Overview
7
7
years of professional experience
Work History
Inside Commercial Accounts Manager
Reliance Brands Limited
Bangalore
02.2025 - 12.2025
- Managed relationships with key commercial clients to ensure satisfaction and loyalty.
- Facilitated clear communication channels among team members to enhance collaboration and drive project success.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Coordinated receiving and storage of incoming shipments for accurate inventory tracking.
- Implemented inventory management systems to streamline operations and improve accuracy.
- Conducted regular audits to verify stock levels and identify discrepancies.
- Trained staff on best practices for inventory control and safety procedures.
- Monitored inventories on computer to generate accurate reports.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory.
- Tracked shipments from vendors for prompt resolution of any discrepancies or delays encountered during transit or delivery.
- Utilized warehouse management systems software for tracking products from receipt through shipment.
Visual Merchandiser
Reliance Brands Limited
Bangalore
04.2023 - 01.2025
- Created window and in-store displays to promote new product launches.
- Developed creative visual displays to showcase products and attract customers.
- Planned commercial displays to entice and appeal to customers.
- Managed an efficient workflow between Visual Merchandising department and other departments within company.
- Executed merchandising and floor moves based on seasonal changes, business needs and trends.
- Collaborated with team members to develop innovative visual displays that enhanced product visibility and customer engagement.
- Executed merchandising and floor moves based on seasonal changes and business needs.
- Conducted research on trends in retail design, color schemes, lighting, display techniques.
- Analyzed market trends to inform visual merchandising strategies and enhance customer engagement.
Sales Executive
Reliance Brands Limited
Bangalore
11.2020 - 03.2023
- Implemented professional sales presentations to creatively communicate product quality and market comparisons.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
- Executed engaging sales presentations that effectively highlighted product features and benefits to prospective clients.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Cultivated relationships with existing customers to encourage repeat business.
- Attended industry events to build relationships with key contacts in the field.
Sales Associate
Insight Eye Clinic & Optical
Bangalore
11.2020 - 07.2021
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Explaining better Option to Customer and providing best in class product
- Conducted comprehensive eye examinations using advanced diagnostic equipment.
- Educated patients on eye care procedures and proper lens maintenance.
- Collaborated with optometrists to discuss patient treatment plans effectively.
- Handled inventory management of contact lenses and eyewear supplies.
Tele Caller
G7 CR Technologies
Bangalore
08.2019 - 11.2020
- Worked for Swiggy in process of order fulfilment and delivery of last mile
- complete order process from Restaurant to Customer within SLA
- suggesting Alternative in case of product out of stock and preparing final invoice to customer
- Provided detailed product information to customers and addressed their inquiries.
- Collaborated with team members to improve communication strategies and processes.
- Handled customer objections effectively to facilitate smooth conversations.
Amazon training Specialist - Amazon Seller Central
Amazon
Bangalore
02.2019 - 03.2019
- On boarding Seller to Amazon platform for reach more customers online
- complete support on updating inventory to process orders
- Giving technical support to process order and all other related to Seller
- Developed strong relationships with customers to encourage repeat business.
- Implemented merchandising strategies to enhance product visibility and appeal.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Education
Bachelor of Science - Biology
Siddhartha University
Khalilabad ,UP07-2023
12th Class - Science
Krishna Intermadite Collage
Gorakpur07-2018
High School Diploma -
Sharon Public School
Bangalore06-2015
Skills
- Visual merchandising
- Customer relationship management
- Inventory management
- Sales strategy
- Problem solving
- Time management
- Customer service
- Creative thinking
- Brand awareness
- Brand marketing
- Written communication
- Product demonstration
- Sales coordination
- Sales process
Languages
Hindi
Upper Intermediate (B2)
B2
English
Advanced (C1)
C1
Urdu
Elementary (A2)
A2
Affiliations
music
Timeline
Inside Commercial Accounts Manager
Reliance Brands Limited
02.2025 - 12.2025
Visual Merchandiser
Reliance Brands Limited
04.2023 - 01.2025
Sales Executive
Reliance Brands Limited
11.2020 - 03.2023
Sales Associate
Insight Eye Clinic & Optical
11.2020 - 07.2021
Tele Caller
G7 CR Technologies
08.2019 - 11.2020
Amazon training Specialist - Amazon Seller Central
Amazon
02.2019 - 03.2019
Bachelor of Science - Biology
Siddhartha University
12th Class - Science
Krishna Intermadite Collage
High School Diploma -
Sharon Public School