Shalabh Pandey

• Spearheading regional business strategy across eight districts of the Gorakhpur region for four years, and for the last two years handling the Varanasi region, overseeing 18 branches and a workforce of 225 employees.
• Delivered 300% YoY growth in wealth and retail banking revenues, while ensuring compliance with regulatory frameworks.
• Increased the quality of assets to the tune of 350%. Majority of the Assets part was from the Working Capital,then Consumer Loansd which is Auto Loan, Personal Loan, Business Loan, Education & TW loan etc.
• Gold Loan and Agri Loan (Including Farmer Funding) was also achieved cloe to 170%.
• TPP Fee driven through Life Insurance, General insurance, Mutual Funds,Demat etc have been a Key contributor
• Drove digital adoption of wealth & investment platforms, increasing customer penetration by 95%.
• Built strong governance & operational frameworks, reducing risk incidents by 60%.

• Led business growth across the Kanpur region, managing the city branch, and achieving a 150% revenue CAGR.
• Successfully launched and scaled Wealth & Investment services, improving HNI client acquisition by 175%.
• Implemented customer-centric processes, resulting in improved client satisfaction, and retention.
• Mentored and developed a leadership pipeline, enhancing team productivity, and reducing attrition.
• Maintain the assets acquisition of 150% on a year-over-year basis for three continuous years.

• Managed operations across [Haldwani, Kanpur, Varanasi], driving 175% growth in CASA and Wealth AUM.
• Strengthened compliance, governance, and audit performance with zero major observations.
• Introduced cross-sell frameworks that boosted bancassurance and investment sales by 225%.

• Coordinate recruitment activities at the location level, including interview scheduling and feedback sharing.
• Follow up and coordinate with HO HR teams for appointment letters, documentation, reference number generation, and joining formalities within defined TAT.
• Ensure completion of employee onboarding, including biometric activation and employee code generation.
• Manage exit formalities, resignation communication, exit documentation, and absconding processes.
• Support employee engagement initiatives at branch level and act as a whistleblower by escalating concern to Regional HR as required.
• Ensure statutory compliance including PT, ESIC coordination, Employment Exchange filings, Labour Welfare Fund, and Shops & Establishment renewals.
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General Administration

• Oversee daytoday administrative operations across assigned branches.
• Coordinate vendor bills, documentation, and followups with HO for timely payment clearance.
• Manage office inventory, stationery, courier services, cleaning materials, and support staff attendance.
• Coordinate logistics for employee induction and training programs including travel, accommodation, and refreshments.
• Conduct regular branch visits to review administrative effectiveness and resolve operational issues.