Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Websites
Personal Information
Languages
Timeline
Generic

Shalikram Goswami

Indore

Summary

Dynamic operations leader with a proven track record at BluSmart Mobility, driving the maintenance of over 1,000 fast chargers and optimizing costs. Expert in vendor evaluation and strategic procurement, ensuring high uptime and customer satisfaction. Adept at team management, implementing quality projects that enhance operational efficiency and reduce expenses.

Overview

17
17
years of professional experience
1
1
Certification

Work History

DGM – Operation & Maintenance

BluSmart Mobility Pvt Ltd
Gurugram
08.2023 - Current
  • Heading Operation & Maintenance of 60+ Hubs & Public charging stations, 1000+ Fast DC Chargers, 3500+ Slow AC chargers along with Hub Civil, Electrical, Fabrication maintenance, serving over 8000+ Electric vehicle across India.
  • Oversaw 1,000+ DC fast chargers and over 3,500+ AC slow chargers, ensuring optimal charger uptime and reliability.
  • Governance with Delta, Exicom, Okaya, Mindra, etc for desired performance.
  • Supervised hub civil, electrical, and fabrication maintenance to ensure the infrastructure supports efficient and safe charging operations.
  • Ensuring Preventive and corrective maintenance of all Electrical infra, Civil, Fabrication infra as per defined TAT.
  • Supported the charging needs of over 8,000+ electric vehicles across India, ensuring minimal downtime and high customer satisfaction.
  • Implemented and refined operational processes, contributing to the overall efficiency and effectiveness of the charging network.
  • Setting up and monitoring performance goals & objectives, team engagement.
  • Financial forecasts, budgeting, P&L and ROI for EV Charging Business.
  • Drafting agreements, process, policies, SLAs, escalation matrix.
  • Setting up standards and guidelines for design/development, deployment, and regular maintenance of solutions offered for best of Customer Satisfaction.
  • Defining & ensuring Installation & commissioning of chargers, Preventive Maintenance, troubleshooting & quality testing within defined TATs.
  • Inventory & asset management & ensuring demand v/s supply of assets are met.
  • Coordination with Internal Stake Holders (Sales, After Sales, Finance, SCM, SS etc)
  • Ensure insurance, security & safety of all assets.
  • Vendor on boarding, strategic sourcing, material procurement & Vendor evaluation.

Senior Manager – O&M – PAN India

Sun Mobility Pvt Ltd
Bangalore
02.2022 - 08.2023
  • Headed & successfully Installed 250+ EV Charging Stations & EV Ecosystem across India.
  • Program Management, Capex Opex Optimization, Site Finalization w.r.t EV Charging Infrastructure.
  • Heading EV charging station roll out program, installation-commissioning across India.
  • Provide 100% uptime for Charging infrastructure of Electric Vehicle.
  • Heading Operations & Maintenance of EV Charging Infra being set up.
  • Setting up and monitoring performance goals & objectives, team engagement.
  • Financial forecasts, budgeting, P&L and ROI for EV Charging Business.
  • Drafting agreements, process, policies, SLAs, escalation matrix.
  • Strategic roadmap for Engineering, Component & Software Development.
  • Lead Configuration of web portals, Charger Management System & Complaint Management System.
  • Setting up standards and guidelines for design/development, deployment, and regular maintenance of solutions offered for best of Customer Satisfaction.
  • Defining & ensuring Installation & commissioning of chargers, Preventive Maintenance, troubleshooting & quality testing within defined TATs.
  • Inventory & asset management & ensuring demand v/s supply of assets are met.
  • Coordination with Internal Stake Holders (Sales, After Sales, Finance, SCM, SS etc)
  • Analysis on budgeted v/s actual savings.
  • Ensure insurance, security & safety of all assets.
  • Vendor on boarding, strategic sourcing, material procurement & Vendor evaluation.
  • Cross functional coordination & team executions.

Manager - O&M

American Tower Corporation
Circle Office, MPCG
07.2015 - 01.2022
  • Provided highly efficient infra to customers on 9000+ sites with avg uptime of 99.97%.
  • Responsible for Energy Cost reduction in MP&CG by driving reduction in EB disconnections, late payments & through new initiatives.
  • Capex –Opex expenditure provisioning, monitoring & budget optimization.
  • Tracking of Opex expenditure, find-out high-cost sites, preparing RCA, action on ground.
  • Customer Billing, Dispute resolution, Collection.
  • Driving new energy initiatives to reduce Opex cost.
  • Electrification of tower sites to Maximize Green count resulting zero diesel consumption.
  • Vendor onboarding & cost negotiation based.
  • Strategic sourcing & procurement of assets.
  • Strategic planning of telecom sites, roll outs & operations.
  • Creating escalation matrix, tracking & resolving faults & breakdown management.
  • Ensuring TAT is adhered for Preventive Maintenance and Corrective Maintenance.
  • Timely replacements of assets on sites, tracking of assets & planning of new assets based on upcoming O&M and Project requirements.
  • Inventory management & ensuring demand v/s supply of assets.
  • Vendor & Team Governance; aligning the team as per organization priorities & targets.
  • To maintain business data reports and monitor gaps during project execution.
  • Budget v/s expense tracking & Optimization.
  • Supporting cross functions pertaining to Project Upgradation, Customer escalation.

Infrastructure Manager (O&M)

Reliance Communication Ltd
Circle Office, MPCG
11.2013 - 07.2015
  • Driving & Maintaining Uptime KPI's for 4000+ sites above 99.95% of MPCG with Infrastructure provider link ATC, Bharti Infratel, Indus, TVI etc.
  • Infra Provider Governance Meet for driving defined SLAs & TAT.
  • Monthly planning & Analysis of Diesel filling, consumption, High consumption sites.
  • Monitoring & optimization of energy consumption.
  • Verification of IP P&F invoices & processing for final payment.
  • Carry out root cause analysis of high energy-consuming sites and drive special project to reduce the energy cost.
  • Lead special projects pertaining to energy cost reduction & implementation of renewable source of Energy.
  • Driving Projects related to infrastructure improvement: Site Automation, NMS & Alarm Compliance, Site hygiene improvement.
  • Electrification on Existing tower sites to Maximize Go-Green count of Tower Sites.

Infra Asset Manager (O&M)

VIOM Networks Ltd
MPCG
07.2013 - 10.2013
  • Driving the Uptime KPI's (All Operators) (RJIO, Voda-Idea, Airtel, BSNL); above 99.98% delivered on 110+ sites.
  • Driving Projects related to infrastructure improvement: Site Automation, NMS & Alarm Compliance, Site hygiene improvement.
  • Timely Replacements of assets on sites and Refurbishment of assets after health checkup leading to redeployment & OPEX cost reduction.
  • Lead special projects pertaining to energy cost reduction & implementation of renewable source of Energy.
  • Auditing sites within defined TAT & assuring site quality, norms & specifications are met as per guidelines.
  • Electrification on Existing tower sites to Maximize Go-Green count of Tower Sites.

Cluster Infrastructure Incharge (O&M)

BHARTI INFRATEL LIMITED
MPCG
01.2009 - 06.2013
  • Driving the Uptime KPI's (All Operators) (RJIO, Voda-Idea, Airtel, BSNL); above 99.96% delivered on 450+ sites.
  • PM planning and monitoring the compliance.
  • Maintaining of Energy Cost by continuous tracking of EB & Diesel Cost.
  • Taking care of diesel & electricity consumption, handling administration of sections and rectification & servicing of ground equipment.
  • Planning for New EB connection, coordination with MPEB & vendor for line extension.
  • Coordination with MPEB team regularly for Zero EB Disconnection.
  • Analysis of Energy cost, Finding RCA & Executing Action.
  • Lead special projects pertaining to energy cost reduction & implementation of renewable source of Energy.
  • Coordination with acquisition - real estate team, site’s landowners, vendors, field technicians for timely ground clearance & resolving issues pertaining to them.
  • Training & developing field team on activities related to network management.
  • Electrification on Existing tower sites to Maximize Go-Green count of Tower Sites.

Head of Service & Project

Quench EV Chargers
Pune
10.2024 - Current
  • Leading comprehensive service operations for AC and DC chargers across India.
  • Led end-to-end project rollouts for DC charging stations, ensuring timely commissioning.
  • Possessed extensive knowledge of the EV ecosystem, including technologies and regulations.
  • Orchestrated nationwide deployment strategy for DC charging infrastructure at Maruti Suzuki.
  • Facilitated significant scaling of EV charging networks throughout India.
  • Optimized operational expenditures through effective budgeting and cost management.
  • Negotiated vendor contracts to enhance resource allocation and minimize risks.
  • Executed financial modeling and operational finance functions to support decision-making.

Education

Professional Certification - Advanced Electric Vehicle Technology & Charging

IIT Delhi
Delhi
12-2023

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

CIIT Indore
Indore
06-2008

Skills

  • Charging operations
  • Charing Infrastructure
  • Project rollout
  • Procurement
  • Cost optimization
  • Inventory management
  • Vendor management

Certification

Advanced Programme in Electric Vehicle Technology

Accomplishments

  • Awarded Best Individual Performer in 2010 at MPCG, Bharti Infratel Ltd
  • Lead the Energy Optimization project, responsible for reducing energy costs/site by 21%
  • Lead the diesel reduction project, reducing the cost from 160 PSPM to 89 PSPM
  • Awarded first position in PAN India for Opex provisioning reversal
  • Awarded the PAN India first position for Best Energy Circle MPCG, ATC

Personal Information

  • Title: DGM - Operation & Maintenance
  • Date of Birth: 21-Jan-1988

Languages

  • English
  • Hindi

Timeline

Head of Service & Project

Quench EV Chargers
10.2024 - Current

DGM – Operation & Maintenance

BluSmart Mobility Pvt Ltd
08.2023 - Current

Senior Manager – O&M – PAN India

Sun Mobility Pvt Ltd
02.2022 - 08.2023

Manager - O&M

American Tower Corporation
07.2015 - 01.2022

Infrastructure Manager (O&M)

Reliance Communication Ltd
11.2013 - 07.2015

Infra Asset Manager (O&M)

VIOM Networks Ltd
07.2013 - 10.2013

Cluster Infrastructure Incharge (O&M)

BHARTI INFRATEL LIMITED
01.2009 - 06.2013

Professional Certification - Advanced Electric Vehicle Technology & Charging

IIT Delhi

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

CIIT Indore

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Shalikram Goswami