Shalini Agnihotri
State Head In Idfc First Bank
New Delhi
Summary
Motivated and enthusiastic sales and marketing personal with Relevant experience in the areas of sales and marketing management, Sales pitching and Pricing and Revenue Management. Process knowledge in creating Implementing strategic related to sales and marketing program for the attainment of business goals. MARKETING AND SALES ACHEIVEMENTS- TOP SALES MANAGER IN NORTH DELHI. Among the TOP 5 performer in PAN INDIA. Promoted within 9 months from Sales manager to Territory manager. Got Appreciation from seniors many of the times. Got my name in PAN INDIA MIS on month on month basis. Got several mail appreciations from State Head as well as Regional Head for the outstanding performances. COMPETITION PARTICAPTED/WON Pan india topper on months in disbursement. Participating in March Bonanza programme in 2018 (Got cash price highest login and highest disbursement. Awarded certification from ICICI prudential.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
State Head
IDFC First Bank
New Delhi
04.2023 - Current
- Managing Team site of 6 Sales managers and 42 sales officers and maintaining daily delivery of numbers .
- Maintained P&L and shouldered corporate fiscal responsibility.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Managed financial, operational and human resources to optimize business performance.
- Adopting every digital initiative and maintaining it as per company requirements.
- Maintaining relationship between channel partners and delivering month on month business targets .
Territory Sales Manager
IDFC FIRST BANK LTD
03.2021 - 04.2023
- Manage budget and allocate funds appropriately
- Bring out the best of branch’s personnel by providing training, coaching, development and motivation
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
- Handling 25 + customer interaction per day, giving detailed
- Personalized, friendly and police service
- Memorized all company products and services to be able to answer customers question quickly and efficiently & increase up sells
- Suggested a new tactic to persuade cancelling customers to stay with the company
- Share knowledge with team and headquarters on effective practices, competitive intelligence, business opportunities, and needs
- Product level functioning on Personal Loan
- Collaboration with Product, Risk and Policy team to drive business
- On boarding of new alliance partners like Pro-cap
- INDIFI
- On boarding and working with online channels like
- Paisa Bazaar, My Wish, Andromeda Online and developing relationship for better business
- Coordinate with Policy team for better policies and guide channel sales team with new policies to ensure a smooth flow of business
- Recruit, train and motivate channel sales team.
INDUSIND BANK LTD
09.2019 - 03.2021
- Market Information and analysis need to be undertaken to understand our position in the marketplace and improve the same on a continual basis
- Developed and managed the efficient distribution network to improve sales performance and Developed the Online channel engagement scheme worth 2crore
- Handle the all Disbursal and Login process
- Coordination with sales to Operation for file process
- Coordination with credit team
- Coordination with Online channel for Business Push
- Handle the Online Sales Team.
SALES MANAGER
HDB FINANCIAL SERVICES LTD
07.2017 - 07.2018
- In Delhi
- WhereI am doing1.5crore – 2 Crores per month Business
- Managing Dsa’s, managing collections coordinated with collection team on daily basis, handling Customer acceleration
- Exploring new markets and standardizing operational activities for achieving more and more targets and handling smooth distribution of the product
- Expanding DSA’s
- Achieving the WIRR in the organization
- Major responsibilities involved maintaining healthy relationship with the channels and ensure query resolution within minimum TAT
- Manage hiring for Back end’s & Sales coordinator for entire PL business team
- Monitor payment of loans and ensure regular collections
- Building relationship with various channels partners in market and keeping them aware about different schemes and policy updates time to time
- Manage off line PL business from various channels from open market
- Actively involved in activities like MIS
- Reporting
- Responsible for network expansion by way of empaneling new potential channels.
HDB FINANCIAL SERVICES LTD
09.2001 - 07.2018
- 19
- Handling a Profile of Territory Manager in Delhi
- Where I am handling a 2Crore –5 Crores Rs
- Per month Business
- Managing a team of 3 people looking after
- Business, Customer Services, Customer Retention and Revenue collection related activities in the area
- Exploring new markets and standardizing operational activities for achieving the set targets and handling smooth distribution of the product
- Market Information and analysis need to be undertaken to understand our position in the marketplace and improve the same on a continual basis
- Development of Channel and reviewing their performance on month basis
- Achieved the top and bottom line targets
- Recommending appropriate action for violations of the norms of the company by any employee in the Branch
- Organizing the refresher training on a regular basis share the changes happening in the policies and procedures
- Creating a brand loyalty in the customers by giving timely services to the Customer
- Direct all operational aspects including distribution operations, customer service, human resources, administration, and sale.
CAPITAL FIRST LTD
12.2016 - 08.2017
- Managing Dst’s and channel handling (Mumbai, Pune
- Bangalore)
- Managing for the overall Dst’s and reports of daily generated leads and final disbursal value
- Actively involved in activities like fresh sales of underwrited projects, Re- sale projects and new soft launching sales
- Maintaining MIS of daily leads of fintech channels
- Like (paisa bazaar, india lends, india deals, bank bazaar, loan adda, my wish many more
- Customer query resolve if any customer complain registered.
Education
th - undefined
Kendriya Vidyalaya 10
01.2008 - 1 2010
12th - Commerce
KNICE
01.2010 - 1 2011
COM - undefined
Allahabad university B
01.2012 - 1 2014
MBA - Finance
RKDF University
Bhopal 12.2017 - 09.2019
Skills
HOBBIESundefined
Accomplishments
- Resolved product issue through consumer testing.
Timeline
State Head
IDFC First Bank
04.2023 - Current
Territory Sales Manager
IDFC FIRST BANK LTD
03.2021 - 04.2023
INDUSIND BANK LTD
09.2019 - 03.2021
MBA - Finance
RKDF University
12.2017 - 09.2019
SALES MANAGER
HDB FINANCIAL SERVICES LTD
07.2017 - 07.2018
CAPITAL FIRST LTD
12.2016 - 08.2017
COM - undefined
Allahabad university B
01.2012 - 1 2014
12th - Commerce
KNICE
01.2010 - 1 2011
th - undefined
Kendriya Vidyalaya 10
01.2008 - 1 2010
HDB FINANCIAL SERVICES LTD
09.2001 - 07.2018
Similar Profiles
AYUSHI BANSALAYUSHI BANSAL
Acquisition Manager at IDFC First BANK, IDFC BankAcquisition Manager at IDFC First BANK, IDFC Bank
Amarjit MaikapAmarjit Maikap
Manager-Finance at IDFC First Bank Ltd. (erstwhile Capital First Limited, merged with IDFC Bank w.e.f. Dec-18)Manager-Finance at IDFC First Bank Ltd. (erstwhile Capital First Limited, merged with IDFC Bank w.e.f. Dec-18)
VISHAL A THAKARE VISHAL A THAKARE null
Senior Sales Officer at IDFC First Bank (IDFC FIRST BHARAT)Senior Sales Officer at IDFC First Bank (IDFC FIRST BHARAT)
GOBINATH NACHIMUTHUGOBINATH NACHIMUTHU
Deputy Manager at IDFC First BankDeputy Manager at IDFC First Bank
SIDDHARTH SHANKARSIDDHARTH SHANKAR
Subject Matter Expert-Back Office Executive at EXL Service Ltd.Subject Matter Expert-Back Office Executive at EXL Service Ltd.