SHALINI BIYANI
Leamington Spa,UK
Summary
Accomplished professional with extensive expertise in SAP HCM/Employee Central (SF), operations management, and stakeholder management. Demonstrates excellent communication skills, problem-solving abilities, and a deep understanding of the employee life cycle. Proven track record in resource optimisation, team building, and process improvement. Adept at data migration, documentation & reporting, and ensuring data quality/audit standards. Committed to enhancing employee relations and coaching for optimal performance. Career goal: to leverage leadership skills in a dynamic organisation focused on continuous improvement and innovation.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
HR Advisor
Birmingham City Students' Union
Birmingham City
11.2024 - Current
- Prepared detailed reports on HR metrics to inform strategic decision-making by management.
- Organised and administered induction programmes for new staff members.
- Assessed employees' development needs; recommended appropriate training programs accordingly.
- Played pivotal role in conflict resolution for fostering harmonious workplace relationships.
HR Operation Consultant
Capgemini India Technology Pvt Ltd
12.2022 - 04.2024
- Company Overview: (Uk Stakeholders under UK Legislation and Processes)
- Expertise in Employee lifecycle management process (i.e
- Hire to Retire), SME in International Mobility, Position Management, & Org structure etc
- Designed & implemented new HR operations process - Process documentation, coordination with stakeholder's time to time for improvements into the processes
- Drove continuous improvement, analyzing customer feedback to identify trends and gaps in service offering
- Primary level of contact/support with stakeholders
- Managed various activities in SAP/Workday/Success Factor Solutions - Data migration/Import - Export employee data, MDF objects, etc
- Better understanding of Upstream/Downstream applications & workflows - Monitoring errors
- Better understanding of User Acceptance Test (UAT) - Knowledge of creating test cases/ SIT
- Well equipped with better understanding of employee's query/ stakeholders query (UK, US, APAC, India)
- Provided payroll inputs to the payroll vendor (MegaSoft, SDWRX, etc.) monthly
- Co-ordinated with different teams - finance, external vendors, payroll, LMS, ECMS, to manage smooth Business
- Conducted audits and risk assessments to achieve regulatory compliance
- Identified service gaps, developed plans to strengthen or expand offerings
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution
- Reviewed and improved data management to implement GDPR regulations
- Advised and conducted training sessions for line managers on correct disciplinary procedures for compliant issue resolution
- Streamlined HR processes, helping to increase departmental efficiencies
- Educated line managers and stakeholders on policy and process changes for implementation
- (Uk Stakeholders under UK Legislation and Processes)
Senior Executive - HRSSC
Vodafone Shared Services India Pvt Ltd
12.2014 - 08.2018
Manager
McDONALD'S RESTAURANTS LTD
Huddersfield
07.2008 - 07.2012
Recruitment and Training Co Ordinator
BIRLA SUN LIFE INSURANCE
Udaipur
02.2006 - 03.2007
Education
Masters in Business Administration - Finance & Human Resource
Bikaner University
Bikaner, Rajasthan 06.2002 - 04.2004
CIPD (Level 5) - Human Resource - People Management
ICS Learn
Royal Leamington Spa, Warwickshire 09.2024 - 03.2025
Bachelor of Science - Environmental Biology/Chemistry/Zoology
Mohanlal Sukhadia University
Udaipur, Rajasthan 04.1997 - 04.1999
Skills
- SAP HCM/ Employee Central (SF)
- Excellent Communication Skills
- Stakeholder Management
- Operations Management
- Resource Optimization
- Problem solving skills
- Excellent understanding of Employee Life Cycle
- Employee Relations
- Team Building Skills
- Process Improvement
- MS Office
- People Managerial/ Leadership
- Data Migration
- Documentation & Reporting
- Data Quality/ Audit
- Employee Coaching
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Certification
- Google certified - Project Manager Professional (PMP)
- SAP Global Certification ID (0010976585)
Languages
English
Hindi
Custom
References available upon request.
Timeline
HR Advisor
Birmingham City Students' Union
11.2024 - Current
CIPD (Level 5) - Human Resource - People Management
ICS Learn
09.2024 - 03.2025
HR Operation Consultant
Capgemini India Technology Pvt Ltd
12.2022 - 04.2024
Senior Executive - HRSSC
Vodafone Shared Services India Pvt Ltd
12.2014 - 08.2018
Manager
McDONALD'S RESTAURANTS LTD
07.2008 - 07.2012
Recruitment and Training Co Ordinator
BIRLA SUN LIFE INSURANCE
02.2006 - 03.2007
Masters in Business Administration - Finance & Human Resource
Bikaner University
06.2002 - 04.2004
Bachelor of Science - Environmental Biology/Chemistry/Zoology
Mohanlal Sukhadia University
04.1997 - 04.1999
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