Python
Shalini Ceevarum
Senior Project Manager
Celina,Texas
Summary
Talented Senior Project Manager with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning. Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities, and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Senior Project Manager
Tata Consultancy Services
11.2022 - Current
- Led a cross-functional team of 15 to execute a $4M data center upgrade, completed on time and 10% under budget, resulting in a 35% efficiency improvement.
- Spearheaded process improvement initiatives that resulted in increased productivity and streamlined workflows across departments.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
- Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration on shared goals.
- Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
- Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.
- Ensured compliance with industry regulations by staying current on changes in legislation or guidelines relevant to projects'' scopes.
- Optimized resource allocation by closely monitoring project progress and adjusting team assignments as needed.
- Championed innovative approaches when faced with complex problems or opportunities requiring non-traditional thinking.
- Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations.
- Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
- Partnered with project team members to identify and quickly address problems.
Project Manager
HCL Technologies India
09.2018 - 10.2022
- Executed facility-wide wireless network implementation, consisting of 300+ access points, enhancing productivity by ensuring seamless connectivity.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost-effectiveness.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Service Delivery Manager
Tata Consultancy & Transformational Services
08.2017 - 09.2018
- Led a series of service-based projects, resulting in a 15% increase in client satisfaction due to enhanced delivery timelines.
- Coordinated with multiple departments to ensure seamless service delivery across all touchpoints.
- Developed training programs to enhance employee skills and boost overall productivity levels.
- Managed vendor relations proactively, negotiating contracts beneficially for both parties involved.
- Reduced turnaround time with effective resource allocation and task prioritization.
- Developed comprehensive reporting systems that tracked service delivery progress transparently and efficiently.
- Implemented performance metrics to evaluate team effectiveness and identify areas for improvement.
- Maintained up-to-date knowledge of industry trends, incorporating best practices into internal procedures for ongoing success.
- Conducted regular reviews of service offerings, identifying gaps in the market, and recommending new solutions accordingly.
- Led cross-functional teams to achieve project goals on time and within budget.
- Managed third-party contracts to drive delivery of required services.
Tableau Developer
Genpact
06.2011 - 07.2017
- Reduced manual effort in report generation through automation of critical business intelligence tasks within Tableau.
- Standardized metrics across various departments by establishing consistent definitions for KPIs used in Tableau reports.
- Streamlined data analysis processes for improved decision-making by automating complex SQL queries and integrating them with Tableau.
- Assisted in the migration from legacy reporting systems to a modern Tableau-based platform, resulting in increased efficiency and cost savings.
- Facilitated data-driven decision making through the creation of comprehensive executive-level dashboards highlighting key trends and insights.
- I worked closely with data engineers and business analysts to validate data sources and ensure accuracy in reporting.
- Trained end-users on effective usage of Tableau dashboards, increasing their efficiency in data-driven decision making.
- Provided ongoing support for dashboard maintenance, troubleshooting issues, and implementing enhancements based on user feedback.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Education
Master of Science in Information Systems Management -
Osmania University
Hyderabad, India 01.2009 - 04.2011
Bachelor of Computer Science - undefined
Osmania University
Hyderabad, India 01.2005 - 04.2009
Skills
Project Management
Infrastructure Deployment
Cloud Computing
Agile Methodology
Training and mentoring
Scope Management
Cost Control
Analytical Skills
Tableau Public
Tableau Server
Tableau Online
Tableau Desktop
Tableau Prep
Data Storytelling
Timeline
Senior Project Manager
Tata Consultancy Services
11.2022 - Current
Project Manager
HCL Technologies India
09.2018 - 10.2022
Service Delivery Manager
Tata Consultancy & Transformational Services
08.2017 - 09.2018
Tableau Developer
Genpact
06.2011 - 07.2017
Master of Science in Information Systems Management -
Osmania University
01.2009 - 04.2011
Bachelor of Computer Science - undefined
Osmania University
01.2005 - 04.2009
Software
Linux Shell scripting