Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

SHALINI TIWARI

Bangalore

Summary

Experienced Senior Test Engineer with extensive expertise in Infrastructure, Server, and Storage domains. Proven track record in system-level testing, validation across embedded systems, server platforms, and storage solutions. Skilled in developing automation frameworks, executing reliability and performance testing, and debugging complex system issues. Adept at working with cross-functional teams to ensure the delivery of robust and high-quality products. Hands-on experience in Python scripting, CI/CD, Server Infrastructure and tools like Robot Framework and Jenkins.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Test Senior Engineer

Dell Technologies
Bangalore
11.2017 - 09.2024
  • Worked on Dell EMC PowerFlex Rack, a leading hyperconverged infrastructure solution.
  • Led validation efforts for server infrastructure and storage systems, covering functional, performance, and reliability testing.
  • Conducted system integration for embedded platforms, ensuring compliance with functional and performance standards.
  • Validated documentation for Rack Field Logical Build Guide, Deployment Guide, and Upgrade Guide.
  • Deployed Kubernetes nodes using Jenkins and manual installations; troubleshot issues in K8s and vSphere clusters.
  • Automated test cases with Python, Robot Framework, and Selenium for end-to-end integration testing.
  • Collaborated in cross-functional projects and Agile development, participating in all stages from design to deployment.
  • Wrote technical reports and led team meetings to ensure project alignment and address challenges.
  • Implemented engineering best practices and maintained high-quality standards across projects.

Service Delivery Specialist

IBM India Pvt. Ltd
Bangalore
04.2013 - 10.2017
  • MillerCoors – Wintel Administration, responsible for managing server infrastructure in a production environment.
  • Managed the full lifecycle of servers, from installation to decommissioning, ensuring optimal performance, stability, and security.
  • Troubleshot and resolved performance issues, disk space shortages, memory problems, and boot failures to maintain server availability.
  • Performed disk space management, user account administration, and disk fragmentation to optimize system performance.
  • Experienced in virtualization, including managing ESXi hosts and virtual machines, configuring VMware features such as High Availability (HA), and clustering.
  • Conducted server patching using VMware Update Manager, ensuring all systems were up-to-date with the latest security and stability updates.
  • Created and executed change requests, following ITIL processes to minimize downtime and disruption during maintenance.
  • Monitored resource usage, cloned virtual machines, created templates, and managed server configurations to support evolving business requirements.
  • Ensured incidents were resolved within SLA timelines, consistently maintaining high customer satisfaction and system reliability.

Education

Bachelor Degree -

DIBRUGARH UNIVERSITY
Dibrugarh, Assam
07.2010

Skills

  • System Validation & Testing: functional, performance, reliability
  • Automation: Python, Robot Framework, Selenium, Postman
  • Agile Development: SCRUM, Jira, Confluence
  • CI/CD and DevOps Tools: Jenkins, Git, Jira, Kubernetes
  • Operating Systems: Linux, Windows (vSphere, and Kubernetes)

Certification

  • Registered Product Owner - Agile Education by Scrum, 2024, RPO-3423503
  • Registered Scrum Master - Agile Education by Scrum, 2024, RSM-5496229
  • Associate - Information Storage and management Version 3.0
  • VMware Certified Professional 6 - Data Center Virtualization, VCP6-DCV
  • VCE Certified Converged Infrastructure Associate, VCE-CIA

References

References available upon request.

Timeline

Test Senior Engineer

Dell Technologies
11.2017 - 09.2024

Service Delivery Specialist

IBM India Pvt. Ltd
04.2013 - 10.2017

Bachelor Degree -

DIBRUGARH UNIVERSITY
SHALINI TIWARI