Shalini Yadav
Muradnagar
Summary
Dynamic sales professional with a proven track record at John Players, excelling in customer service and visual merchandising. Adept at enhancing customer satisfaction through effective communication and problem-solving skills. Recognized for innovative contributions that drive team success and improve sales outcomes. Committed to fostering positive customer relationships and achieving project goals.
Overview
2
2
years of professional experience
2017
2017
years of post-secondary education
Work History
High Street essential private limited
John players from shoppers Stop
Shipra mall
04.2018 - 05.2020
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Sales Associate
John players
Shipra mall from shoppers Stop
04.2018 - 03.2020
- Assisted customers with product selection and inquiries.
- Maintained store displays to promote featured merchandise.
- Processed sales transactions using point-of-sale systems.
Education
Sarvodaya Kanya Vidyalaya
Gokal Puri , DelhiSkills
- Customer service
- Sales transactions
- Visual merchandising
- Product knowledge
- Point-of-sale operation
- Customer relationship management
- Time management
- Problem solving
- Attention to detail
- Effective communication
- Initiative taking
- Friendly, positive attitude
- Active listening
- Team building
Languages
Hindi/ English
First Language
English
Beginner (A1)
A1
Timeline
High Street essential private limited
John players from shoppers Stop
04.2018 - 05.2020
Sales Associate
John players
04.2018 - 03.2020
Sarvodaya Kanya Vidyalaya