Summary
Overview
Work History
Education
Skills
Timeline
Intern
SHALU KRISHNAN

SHALU KRISHNAN

Trainer/Client Counsellor
Trivandrum,Kerala

Summary

An orientated and focused skin trainer/client representative who is confident in her ability to maintain client satisfaction ,with proven teaching, guidance counselling skills.Am self motivated and highly customer service oriented individual who possess a thorough knowledge of health and beauty issues in addition to this possess a five plus years of experience and knowledge as skin trainer /faculty. As a true proffessional I will always complete tasks in time and goes out of any way to meet any appointments and legal requirements. Right now am keen to join a company where I will become a member of team that works to ensure its customers always receive the best experience possible. Track record of performing professional skin treatment complaint with the employer’s standard of practice and protocols. Able to maintain hygiene and sanitation standards .Positive and constructive attitude ,well versed in restocking, client handling. Looking to contribute my skills in an organization that offers a genuine opportunity for career progression.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Skin trainer

Urbancompany
Bangalore , Karnataka
05.2022 - 08.2022
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Increased customer satisfaction by resolving issues.
  • Prepared variety of different written communications, reports and documents.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Worked with customers to understand needs and provide excellent service.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Skin Faculty/Trainer

Lakme Academy
Trivandrum
08.2018 - 11.2021
  • Teached students and professional about skin theories and treatments
  • Conducted workshops, webinars and direct classes at various schools and institutions
  • Maintained rigorous standards of sanitization and sterilization as directed by law and academy procedures
  • Given treatments like chemical peels for different skin conditions
  • Demonstrated procedures of high frequency, ultrasound vacuum and different chemical peels
  • Used micro dermabrasion system on skin to reduce fine lines wrinkles age/sun spots, acne scarring.

Esthetician/customer Care

Roots
02.2016 - 06.2018
  • Aesthetician provided consultation with patients discussed overall skin skin health and how medical grade skincare could be incorporated
  • Refer clients to medical personnel for treatment of serious skin issues
  • Provided organic facials and skin care treatments
  • Kept records of client need preference and services provided
  • Perform 30 60 90 and 115 minutes facials
  • Hair removal procedures with hot and cold waxes

Education

Certificate in Beauty culture –VLCC - undefined

Certificate in Chemical peeling –VLCC - undefined

Certificate in micro dermabrasion –VLCC - undefined

Certificate in jet peeling –VLCC - undefined

Master of arts - Hindi

Kerala university

Bachelor of arts - Hindi

Certification of Health Safety and Hygiene Norms (covid-19) Certification Of Dermalogica hygiene and safety - undefined

Diploma - computerized office management

Skills

Strong multi-tasking skills

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Timeline

Skin trainer

Urbancompany
05.2022 - 08.2022

Skin Faculty/Trainer

Lakme Academy
08.2018 - 11.2021

Esthetician/customer Care

Roots
02.2016 - 06.2018

Certificate in Beauty culture –VLCC - undefined

Certificate in Chemical peeling –VLCC - undefined

Certificate in micro dermabrasion –VLCC - undefined

Certificate in jet peeling –VLCC - undefined

Master of arts - Hindi

Kerala university

Bachelor of arts - Hindi

Certification of Health Safety and Hygiene Norms (covid-19) Certification Of Dermalogica hygiene and safety - undefined

Diploma - computerized office management

SHALU KRISHNANTrainer/Client Counsellor