Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Sham Chakravarthy

Sham Chakravarthy

Chennai

Summary

Certified Scrum Master with 5+ years of experience guiding cross-functional teams in enterprise and fintech environments. Proven ability to enhance Agile maturity, increase team velocity by up to 30%, and align deliverables with business objectives. Strong expertise in Scrum, SAFe, and Agile coaching with a focus on transparency, continuous improvement, and stakeholder collaboration.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Scrum Master

Virtusa - IronMountain
Chennai
11.2022 - Current
  • Improved sprint delivery rate by 25% through facilitation of Scrum ceremonies and backlog refinement.
  • Fostered open team communication, reducing conflict resolution time by 40%.
  • Created monthly billing reports and ensured seamless coordination with client sign-offs.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Partner with architects, developers, and testers to ensure high-quality deliverables.
  • Enabled team to meet 100% sprint commitments by proactively identifying and removing impediments.
  • Regularly updated stakeholders via burn-down charts and velocity metrics.
  • Encouraged continuous process improvement initiatives through retrospectives.
  • Reduced the number of blockers and increased the team's ability to deliver high quality features by bringing Scrum of Scrum (SOS).
  • Improved Team velocity by implementing Scaled Agile framework (SAFE) and facilitating the adoption of Agile Practices across the development team.
  • Enhanced backlog prioritization and sprint planning through user story mapping.
  • Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.

Scrum Master

Tata Consultancy Services
03.2021 - 11.2022
  • Worked closely with technical team everyday to clarify queries, ensured that the functionalities being developed are in line with requirement.
  • Involved in managing JIRA tasks, sprint activities and sprint reviews.
  • Connecting with business clients to gather business requirements and work closely with them to understand business challenges.
  • Implemented and enforced scrum principles and practices, facilitated continuous improvement, and identified and removed team impediments.
  • Monitored team backlog daily and ensured it accurately reflects the current state of the sprint.
  • Implemented Agile mindset by conducting burn down chart, team velocity analysis and continuous improvement initiatives.

Scrum Master

Natwest Group
09.2019 - 03.2021
  • Managed a team strength of 8.
  • Work with stakeholders and project sponsors to understand the requirements.
  • Capacity management, assigning stories and planning.
  • Facilitating Scrum Ceremonies (Scrum planning, Daily Stand-up, Scrum Retro and Scrum Review) with team/stakeholders.
  • Identifying and actively monitoring delivery of external dependencies.
  • Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers.
  • Monitor team's KPI report monthly basis and share project status to internal stakeholders.
  • Holding weekly calls on team's productivity and performance in Workday.

Senior Analyst

Natwest Group
10.2017 - 09.2019
  • Proficient knowledge on Image & Workflow, Backoffice, Company House, RM Desktop.
  • Step by step authorisation of KYC check, Pre-Screening, Amendments, Quality check and complete the case.
  • Processing the client request within SLA & TAT.
  • Creation and Regular updates of Process charts and Process Blueworks.
  • Handing calls from UK regarding process updates/queries/errors.

Education

BBA - Business Administration

Patrician College of Arts And Science

Skills

  • Agile Coaching
  • Confluence
  • Backlog Management
  • Mentoring
  • User Stories
  • Scrum Methodologies
  • Conflict Resolution
  • Continuous improvement
  • Project management
  • Performance metrics
  • Servant Leadership
  • Jira, Confluence
  • SAFe

Websites

Certification

  • Discplined Agile Senior Scrum Master (DASSM)
  • Agile Scrum Master
  • Agile Health Facilitator

Timeline

Scrum Master

Virtusa - IronMountain
11.2022 - Current

Scrum Master

Tata Consultancy Services
03.2021 - 11.2022

Scrum Master

Natwest Group
09.2019 - 03.2021

Senior Analyst

Natwest Group
10.2017 - 09.2019

BBA - Business Administration

Patrician College of Arts And Science

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Sham Chakravarthy