Summary
Overview
Work History
Education
Skills
Interests
Disclaimer
PROFESSIONAL SUMMARY
PERSONAL DETAILS
Timeline
Generic

Sham Sunder Paka

Team Lead
Hyderabad

Summary

To secure a challenging position in a growth-oriented organization where I can leverage my analytical skills, process knowledge, and leadership abilities to improve operational efficiency, team performance, and align with organizational goals.

Overview

11
11
years of professional experience
3
3
Languages

Work History

TEAM LEAD

PrimEra Medical Technologies
08.2024 - Current
  • Training new hires and conducting knowledge workshops.
  • Share regular process updates and resolve team queries.
  • Ability to articulate ideas clearly and listen effectively.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively

Grade 24 SME (Subject Matter Expert)

Optum Global Solutions India
07.2021 - 12.2022
  • Guided team members to meet targets and addressed process-related queries.
  • Supported special projects while managing core deliverables.
  • Performed internal quality audits for Eligibility, AR, and Patient Statements in the absence of QA.

Senior Executive

R1 RCM India Pvt. Ltd.
06.2019 - 01.2021
  • Extensive work in all phases of RCM including Eligibility and AR follow-up.
  • Conducted quality audits and process updates.
  • Played an active role in supporting leadership during special projects.

Sr. Associate – EVBV and AR Caller

Eli Research India Pvt. Ltd.
09.2016 - 09.2018
  • Managed AR follow-up and eligibility verification for US clients.
  • Engaged with insurance companies to resolve claim issues.

AR Caller – Associate

Inventurus Knowledge Solutions (IKS)
04.2014 - 09.2016
  • Contacted US insurance companies on behalf of providers for AR follow-up.
  • Verified claim status and eligibility via calls and web portals.
  • Negotiated payments based on documented data and claim status.

Education

B.Com -

Little Flower Degree College
01.2013

Intermediate - undefined

Guntur Vikas Junior College
01.2010

SSC - undefined

NGRI High School
01.2007

Skills

  • Certified Scrum Master with solid understanding of Agile methodology
  • Proficient in MS Excel, MS Outlook, and internal audit procedures
  • Strong interpersonal and communication skills
  • Excellent team player with a result-oriented mindset

Interests

Listening to music

Disclaimer

I hereby declare that the information provided above is true and correct to the best of my knowledge. Place: Hyderabad Date: [Insert Date] Signature: (P. Sham Sunder)

PROFESSIONAL SUMMARY

  • Over 4+ years of experience in US Healthcare Revenue Cycle Management (RCM).
  • Extensive expertise in Medical Billing, Eligibility Verification, Accounts Receivable (AR) follow-up, and Patient Statements.
  • Proven ability in team handling, training, and process improvement.
  • Certified Scrum Master with strong understanding of Agile methodologies.
  • Proficient in MS Excel, MS Outlook, and internal auditing.
  • Strong communication skills and a collaborative, goal-driven approach.

PERSONAL DETAILS

  • Father’s Name: P. Srinivas
  • Date of Birth: 1991-11-15
  • Gender: Male
  • Nationality: Indian

Timeline

TEAM LEAD

PrimEra Medical Technologies
08.2024 - Current

Grade 24 SME (Subject Matter Expert)

Optum Global Solutions India
07.2021 - 12.2022

Senior Executive

R1 RCM India Pvt. Ltd.
06.2019 - 01.2021

Sr. Associate – EVBV and AR Caller

Eli Research India Pvt. Ltd.
09.2016 - 09.2018

AR Caller – Associate

Inventurus Knowledge Solutions (IKS)
04.2014 - 09.2016

Intermediate - undefined

Guntur Vikas Junior College

SSC - undefined

NGRI High School

B.Com -

Little Flower Degree College
Sham Sunder PakaTeam Lead