Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Websites
Timeline
Generic

Shama Singhal

Gurgaon

Summary

Successful Consultant promotes aggressive drive toward organizational change through research, optimization and systems development. Experience conferring with employees and management to address problems with internal controls and procedures negatively impacting business operations. Focused on reducing costs, streamlining processes and maximizing resource utilization.

Overview

13
13
years of professional experience

Work History

Senior Consultant-Enterprise Sales

Unicommerce
Gurgaon
06.2023 - Current
  • Negotiated pricing terms and conditions with customers while maintaining profitability objectives.
  • Achieved 30% growth in lead generation for South region and ensured 20% growth in closures QoQ/YoY
  • Monitored progress of projects throughout the entire sales cycle from lead generation to close.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Managed inside sales team for Enterprise accounts and oversaw end-to-end sales process from lead generation to deal closure
  • Conducted regular meetings with team members to review goals and objectives.

Manager - Integrated Fulfillment

Blowhorn
Bengaluru
11.2021 - 06.2023
  • Managed and expanded operations of the Integrated Fulfilment division, overseeing same-day delivery, warehousing, and hyperlocal services.
  • Generated leads through cold-calling, email campaigns, and social media outreach.
  • Reviewed monthly sales performance against goals and identified areas of improvement.
  • Monitored progress of projects throughout the entire sales cycle from lead generation to close.
  • Negotiated pricing terms and conditions with customers while maintaining profitability objectives.
  • Prepared weekly progress reports highlighting achieved milestones and outlining future plans.

Sales Manager/Auditor

WhiteHatJr
Mumbai
06.2020 - 10.2021
  • Prioritized daily workflows, including all inbound/outbound calls, quotes and sales-related inquiries.
  • Identified customer needs, developed sales strategies and negotiated and closes profitable projects with 85% success rate.
  • Consistently hit and exceeded sales goals by 200% to 300%.
  • Audited sales calls to enhance sales performances and support team members in audit activities.

Running a Startup

Dentedge Healthcare Pvt. Ltd
Delhi
06.2016 - 06.2020
  • These are one-on-one meetings, offering great exposure as well as the ability to close deals in single meetings with top leadership.
  • Researching organizations and individuals to find new opportunities
  • Contributed ideas for improving operational efficiency and increasing profitability.
  • Prepared reports on progress made towards achieving long-term objectives.

Assistant Manager in Corporate Sales

Knowlarity Communication Pvt. Ltd.
Gurgaon
10.2014 - 06.2016
  • Prioritized daily workflows, including all inbound/outbound calls,
  • Quotes and sales-related inquiries Strengthening relations with channel partners and increase their profitability through our products.
  • Prospect for potential new clients and turn this into increased business

Team Leader-Sales & Audit

Serco BPO
Gogaon
07.2011 - 10.2014
  • Prospect for potential new clients and turn this into increased business through B2C sales.
  • Streamlined prioritization of daily tasks including inbound/outbound calls, quotes, and sales-related inquiries.
  • Helping team members for any audit activities / process improvement initiative.

Education

MBA - MBA in Management

IMT Ghaziabad
Ghaziabad, UP
09-2021

GED -

Delhi University
Delhi, DL
06-2011

High School Diploma -

Haryana Board
Gurgaon, HR
06-2006

Skills

  • Business Development
  • Enterprise Sales-Saas
  • LMD - Sales
  • Integrated Fulfillment
  • Team Management

Accomplishments

  • Received Appreciation certificate from WhiteHatJr for Best Performance.
  • Received Appreciation Shield Award from DHFL for Founding Team Member.
  • Received Appreciation certificate from Serco for Best Team Leader.
  • Received Appreciation certificate from HSBC (Serco Sub-Process) for Best Team Leader.
  • Received Appreciation certificate from Serco for Top Performer
  • Received Appreciation certificate from Apollo Munich Health Insurance (Serco Sub-Process) for Top Performer.

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Senior Consultant-Enterprise Sales

Unicommerce
06.2023 - Current

Manager - Integrated Fulfillment

Blowhorn
11.2021 - 06.2023

Sales Manager/Auditor

WhiteHatJr
06.2020 - 10.2021

Running a Startup

Dentedge Healthcare Pvt. Ltd
06.2016 - 06.2020

Assistant Manager in Corporate Sales

Knowlarity Communication Pvt. Ltd.
10.2014 - 06.2016

Team Leader-Sales & Audit

Serco BPO
07.2011 - 10.2014

MBA - MBA in Management

IMT Ghaziabad

GED -

Delhi University

High School Diploma -

Haryana Board

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Shama Singhal