Shamala Ravi

Order Management

Microsoft Dynamic AX

- Purchase Order

- Shipment

- Quotation

Builder Trend

- Purchase Order

- Sand & Cement Order

Data Mining

• Identified areas for improvement in existing workflows through continuous monitoring and evaluation of performance metrics related to data management tasks.
• Contributed to the development of corporate policies regarding data governance, ensuring compliance with industry standards and legal requirements.
• Implemented robust backup strategies, safeguarding crucial business data against potential losses or damages.
• Supported cross-functional teams by providing timely and accurate data reports for informed decision making.

• Increased sales by offering advice on purchases and promoting additional products.
• Listened to customer details and offered matching solutions to meet wide range of requirements.
• Collaborated with team members to achieve monthly sales goals and improve overall performance.
• Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.

• Quality Checking
• Stock Checking
• Supplying Medicine to hospital and medical through invoice .

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for products, services, and company information.