Shaminder Singh Galla
Management
Birmingham,United Kingdom
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a management position. Ready to help the team achieve company goals.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Country Account Manager
Hypnotic Clothings
Birmingham, United Kingdom
05.2018 - 04.2022
- Managed a team of 10 individuals across Merchandising, Sales, HR, Accounting and Housekeeping
- Took the UK account from GBP1 Million to GBP 5.5 Million the time working here
- Created plans and communicated deadlines to complete projects on time.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Drove operational improvements which resulted in savings and improved profit margins.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Recruited and hired top performers to add talent and value to department.
- Accomplished multiple tasks within established timeframes.
Managing Director
Knowteq Web Services
London, United Kingdom
01.2017 - 04.2018
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Coordinated efficient large-scale software deployments.
- Met project deadlines without sacrificing build quality.
- Developed and initiated projects whilst managing costs.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
- Oversaw technical issues and troubleshooting requests to resolve user problems.
Managing Director
Shoutout Clothings
Birmingham, United Kingdom
01.2015 - 12.2017
- Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
- Maintained trend forecasting to ensure products released are in line with season and current fashion.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Gathered financial information, prepared documents and closed books.
- Handled day-to-day accounting processes to drive financial accuracy.
- Tracked financial progress by creating quarterly and yearly balance sheets.
Bank Recovery Agent
Lloyds Banking Group (Akinika Debt Recovery)
Preston, United Kingdom
01.2015 - 01.2016
- Maintained high volume of calls and met demands of busy and productive group.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Achieved performance goals on consistent basis.
- Advised customers of alternative actions and strategies for debt repayment.
- Entered client details and notes into system for interdepartmental access and review.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
Travel Money Advisor
Travelex
Chorley, United Kingdom
06.2014 - 01.2015
- Maintained excellent attendance record, consistently arriving to work on time.
- Developed and maintained courteous and effective working relationships.
- Maintained records related to sales, returns and inventory availability.
- Increased sales by offering advice on purchases and promoting additional products.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Handled team member cash outs, reported discrepancies and maintained precise financial records.
- Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.
Education
No Degree - Entrepreneurial Studies
Babson F.W Olin Graduate School of Business
Online 04.2001 -
HNC - LLB Law
University of Central Lancashire
Preston, United Kingdom 05.2014 - 08.2017
CPD Course - Civil And Commercial Mediation Training Course
University of Central Lancashire
Preston, United Kingdom 06.2015 - 08.2015
BTEC National Extended Diploma -
City of Wolverhampton College
Wolverhampton, United Kingdom 05.2012 - 07.2014
BTEC First Diploma in ICT Level 2 -
Stafford College
Stafford, United Kingdom 05.2011 - 07.2012
IGCSE -
Banyan Tree IB World School
01.2008 - 01.2010
Skills
Relationship Management
undefinedAccomplishments
- Achieved course representative of BTEC L2 and L3 in IT at City of Wolverhampton College.
- Achieved course representative of LLB Law at University of Central Lancashire.
- Achieved chair of UCLan Alternative Dispute Resolution Society at University of Central Lancashire.
- Achieved secretary of UCLan Bar Society at University of Central Lancashire.
Timeline
Country Account Manager
Hypnotic Clothings
05.2018 - 04.2022
Managing Director
Knowteq Web Services
01.2017 - 04.2018
CPD Course - Civil And Commercial Mediation Training Course
University of Central Lancashire
06.2015 - 08.2015
Managing Director
Shoutout Clothings
01.2015 - 12.2017
Bank Recovery Agent
Lloyds Banking Group (Akinika Debt Recovery)
01.2015 - 01.2016
Travel Money Advisor
Travelex
06.2014 - 01.2015
HNC - LLB Law
University of Central Lancashire
05.2014 - 08.2017
BTEC National Extended Diploma -
City of Wolverhampton College
05.2012 - 07.2014
BTEC First Diploma in ICT Level 2 -
Stafford College
05.2011 - 07.2012
IGCSE -
Banyan Tree IB World School
01.2008 - 01.2010
No Degree - Entrepreneurial Studies
Babson F.W Olin Graduate School of Business
04.2001 -
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