SHAMSHER SINGH POWAR
HUMAN RESOURCE
Mumbai
Summary
Dynamic and results-oriented professional seeking a challenging position that leverages strong management skills to drive organizational success. Committed to fostering collaboration within a team of experts while continuously enhancing skill sets. Eager to contribute innovative solutions and strategic insights that align with company goals. Passionate about creating a positive impact and achieving excellence in every endeavor.
Overview
12
12
years of professional experience
4
4
Languages
Work History
Executive - HR Management Services
Lodha Developers Ltd
11.2022 - Current
- Led a comprehensive HR transformation project, focusing on simplification, integration, and innovation of HR processes to drive efficiency, and streamline operations across multiple project sites and locations.
- Significantly improved process excellence and employee life cycle experience through cross-functional collaboration, notably enhancing F&B, transportation, and cafeteria services, directly contributing to a positive and engaging work environment.
- Managed more than 8 construction projects of the Western Suburbs Zone, and their end-to-end setup and ongoing update of on-site office infrastructure and services for new project locations, ensuring adherence to business requirements and operational readiness.
- Strategic HR and Operational Excellence.
- Employee well-being, engagement, and relations.
- Compliance and Labor Welfare
- Risk Management and Self-Development
- Implemented cost-saving measures through reevaluation of supply chain management practices.
- Elevated associates' standards by introducing new training programs at site locations.
Travel Desk Executive
Lodha Developers Ltd
05.2021 - 11.2022
- Spearheaded end-to-end travel solutions (Air, Hotel, Cab, Insurance) for both domestic and international destinations, consistently delivering a superior customer experience and cost-effective solutions.
- Drove and managed Ola and Uber cab services, focusing on enhancing user experience while maintaining cost efficiency.
- Successfully executed the Annual Associates Outing Program from end to end, ensuring seamless coordination and accurate billing closure.
- Travel and Logistics Management
- Vendor Management and Sourcing
- Financial and Billing Control
Corporate Travel Consultant
YATRA ONLINE PVT.LTD
11.2018 - 07.2020
- Results-driven Corporate Travel Specialist with proven success managing comprehensive domestic and international travel logistics for major corporate clients, including Tata Power, SED. Expertise includes end-to-end itinerary design, securing cost-effective flight options with significant discounts, and coordinating all ground transportation and accommodation, including company guest rooms. Highly proficient in maintaining compliance (visa and insurance management) and providing responsive, last-minute travel support, resulting in a documented contribution to minimizing company travel costs through thorough research and optimization.
Travel Consultant
TSI YATRA PVT LTD
02.2015 - 11.2018
- Managed end-to-end flight booking and customer relationship processes, including direct communication with clients and airline executives. Expertly handled reservations, ticketing, reissues, and refunds across major GDS platforms (Galileo, Amadeus, Sabre). Responsible for driving sales through quotation management and conversion, and maintaining financial accuracy via refunds reporting and system billing.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
Group Executive – Air Ticket
OSS RETAILS PVT. LTD.
08.2011 - 01.2014
- Travel Operations & Ticketing Specialist: Expert in GDS (Galileo) reservations, group fare negotiation, and B2B client interaction. Proficient in financial reporting (sales/commission) and high-volume ticket issuance across online and traditional platforms.
Education
HSC - Commerce
Maharashtra State Board, Pune
Mumbai, India 04.2001 -
Bachelor of Management Studies - Management
University of Mumbai
Mumbai, India01-2009
Air Line Diploma -
KUONI Travel Academy
Mumbai, IndiaSkills
Operational efficiency in HR
Work Space Management
Employee Well-being, Engagement, and Relations
Compliance and Labour Welfare
Interpersonal skills
Risk management
Administrative skills
Facility management
Time and resource optimization
Timeline
Executive - HR Management Services
Lodha Developers Ltd
11.2022 - Current
Travel Desk Executive
Lodha Developers Ltd
05.2021 - 11.2022
Corporate Travel Consultant
YATRA ONLINE PVT.LTD
11.2018 - 07.2020
Travel Consultant
TSI YATRA PVT LTD
02.2015 - 11.2018
Group Executive – Air Ticket
OSS RETAILS PVT. LTD.
08.2011 - 01.2014
HSC - Commerce
Maharashtra State Board, Pune
04.2001 -
Bachelor of Management Studies - Management
University of Mumbai
Air Line Diploma -
KUONI Travel Academy