Summary
Overview
Work History
Education
Skills
Certification
Training
Disclaimer
Personal Details
Timeline
Generic
Shan Dinesh

Shan Dinesh

Technical Lead Infrastructure
Alappuzha

Summary

An astute professional with 16 year 1 month experience in IT Infrastructure, Networking & Systems Administration with technical expertise in the implementation, operations, management, process and policies and support functions of mission-critical business solutions using IT as a tool.


Overview

17
17
years of professional experience
5
5
Certifications
3
3
Languages

Work History

Senior Technical Lead

Kyndryl Technologies
05.2022 - Current
  • Currently working with Kyndryl Technologies as Senior Technical lead.
  • Excellent knowledge in Citrix NetScaler, F5 load balancer, DDI plat forms like Bluecat and Infoblox.
  • Excellent experience in the Citrix NetScaler Global Load balancing and F5 GTM
  • Hands on experience in spine and leaf architecture on various vendor platforms such as Arista and Cisco NDFC.
  • Hands on experience in Meraki switches Access points and its cloud dashboards.
  • Experience in versa SDWAN and Riverbed Wan optimizers.
  • Various tool level experience such as, Netbrain, Moogsoft, Extrahop Citrix ADM, Big IQ , Venafi
  • Acting as a key resource in the automation testing at various technologies like DNS, SSL updates, Load balancing etc..
  • Good knowledge in the Wireshark packet analysing.
  • Experience in build and provisioning, decommissioning infrastructure testing, Infrastructure cutover in to Production
  • Basic level knowledge in the Zscaler technologies.
  • F5 certified from Red education institutions.
  • Good experience in Cisco Catalyst switches.
  • Experience in Dell switches acting as Top of the Rack platform

Senior Infrastructure Specialist

Cognizant
02.2021 - 05.2022
  • Previously working with Cognizant as senior infrastructure specialist (Shift lead).
  • Hands on and implementation experience on Citrix NetScaler load balancer (VPX/MPX and SDX)
  • Hands on and implementation experience on Infoblox DDI devices
  • Experience on GTM and LTM on F5 devices.
  • SFTP server management
  • VM server provisioning at various hypervisor technologies.
  • Wireshark log analysis for the complex network level Trouble shootings.
  • Supporting Azure applications in onprim, public and hybrid areas.

Senior Associate

IBM India
10.2020 - 02.2021
  • Previously working with Ernst and Young as senior associate (Shift lead). / IBM India (IT transition)

Senior Associate

Ernst and Young
09.2015 - 09.2020
  • Previously working with Ernst and Young as senior associate (Shift lead).
  • Hands on experience on Citrix NetScaler load balancer (VPX/MPX)
  • Handling Global Load balancing - Citrix NetScaler.
  • Experience on data filtering data masking at the load balancer by using reverse proxy.
  • Having rich knowledge in the DDI technology (Bluecat)
  • Experience in domain transfer at the public registrar side to on premises
  • Handling wireless LAN controller (Cisco 5500 series) with operational level services and trouble shootings.

Location IT Manager

Wipro InfoTech
09.2011 - 09.2015
  • Previously working with Wipro InfoTech as Location IT manager.
  • Attending customer relationship meetings through T-con and V-con.
  • Handling IT operations in Wipro’s 4 locations (2 Kochi offices, Trivandrum and Coimbatore).
  • Managing SLA parameters signed with customer’s SOW.
  • Attending internal and external audits in locations especially for ISO 20000 and 27000.
  • Managing resource management and assigning projects to respective team members.
  • Conducting Business review meetings with various project managers and delivery managers on a weekly basis.
  • Monitoring location level data security and compliance level.
  • Coordinating and managing major incidents with various stakeholders in IT operations.
  • New project implementations and bring it under sustenance.
  • Preparing and adhering Business continuity plan, Disaster recovery plan and DR test etc..

System Administrator

Prudent Technology Pvt Ltd
02.2009 - 08.2010
  • Previously working with Prudent Technologies Pvt Ltd as system admin in Wipro technology office

Education

Diploma - Computer Hardware Maintenance

Govt. Polytechnic College
01.2007

Plus Two - undefined

01.2004

High School - undefined

01.2002

Skills

Load Balancing

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Certification

Completed ITIL V3 certification on 2013th

Training

  • Conflict management from Wipro technology
  • Mailbox management from Wipro technology (online training)
  • Windows exchange 2010 from Wipro technology (Online training)
  • Citrix xenapp 6.5 features from Wipro technology (Online training)
  • Backup tool overview from Wipro technology ( Online training)

Disclaimer

I hereby declare that above mentioned particulars are true to the best of my knowledge and belief. DATE : 2021-06-03 PLACE : Alappuzha Yours sincere (Shan Dinesh)

Personal Details

  • Date of Birth : 1987-04-04
  • Mailing Address : Kolothu vely, Karukayil ward, avalookunnu P O, Alappuzha Pin 688006
  • Contact no – 8089882646
  • Nationality : Indian
  • Marital Status : Married
  • References : On request
  • Father : K.B Dineshan

Timeline

Senior Technical Lead

Kyndryl Technologies
05.2022 - Current

Senior Infrastructure Specialist

Cognizant
02.2021 - 05.2022

Senior Associate

IBM India
10.2020 - 02.2021

Senior Associate

Ernst and Young
09.2015 - 09.2020

Location IT Manager

Wipro InfoTech
09.2011 - 09.2015

System Administrator

Prudent Technology Pvt Ltd
02.2009 - 08.2010

Plus Two - undefined

High School - undefined

Diploma - Computer Hardware Maintenance

Govt. Polytechnic College
Shan DineshTechnical Lead Infrastructure