Shan Dinesh
Technical Lead Infrastructure
Alappuzha
Summary
An astute professional with 16 year 1 month experience in IT Infrastructure, Networking & Systems Administration with technical expertise in the implementation, operations, management, process and policies and support functions of mission-critical business solutions using IT as a tool.
Overview
17
17
years of professional experience
5
5
Certifications
3
3
Languages
Work History
Senior Technical Lead
Kyndryl Technologies
05.2022 - Current
- Currently working with Kyndryl Technologies as Senior Technical lead.
- Excellent knowledge in Citrix NetScaler, F5 load balancer, DDI plat forms like Bluecat and Infoblox.
- Excellent experience in the Citrix NetScaler Global Load balancing and F5 GTM
- Hands on experience in spine and leaf architecture on various vendor platforms such as Arista and Cisco NDFC.
- Hands on experience in Meraki switches Access points and its cloud dashboards.
- Experience in versa SDWAN and Riverbed Wan optimizers.
- Various tool level experience such as, Netbrain, Moogsoft, Extrahop Citrix ADM, Big IQ , Venafi
- Acting as a key resource in the automation testing at various technologies like DNS, SSL updates, Load balancing etc..
- Good knowledge in the Wireshark packet analysing.
- Experience in build and provisioning, decommissioning infrastructure testing, Infrastructure cutover in to Production
- Basic level knowledge in the Zscaler technologies.
- F5 certified from Red education institutions.
- Good experience in Cisco Catalyst switches.
- Experience in Dell switches acting as Top of the Rack platform
Senior Infrastructure Specialist
Cognizant
02.2021 - 05.2022
- Previously working with Cognizant as senior infrastructure specialist (Shift lead).
- Hands on and implementation experience on Citrix NetScaler load balancer (VPX/MPX and SDX)
- Hands on and implementation experience on Infoblox DDI devices
- Experience on GTM and LTM on F5 devices.
- SFTP server management
- VM server provisioning at various hypervisor technologies.
- Wireshark log analysis for the complex network level Trouble shootings.
- Supporting Azure applications in onprim, public and hybrid areas.
Senior Associate
IBM India
10.2020 - 02.2021
- Previously working with Ernst and Young as senior associate (Shift lead). / IBM India (IT transition)
Senior Associate
Ernst and Young
09.2015 - 09.2020
- Previously working with Ernst and Young as senior associate (Shift lead).
- Hands on experience on Citrix NetScaler load balancer (VPX/MPX)
- Handling Global Load balancing - Citrix NetScaler.
- Experience on data filtering data masking at the load balancer by using reverse proxy.
- Having rich knowledge in the DDI technology (Bluecat)
- Experience in domain transfer at the public registrar side to on premises
- Handling wireless LAN controller (Cisco 5500 series) with operational level services and trouble shootings.
Location IT Manager
Wipro InfoTech
09.2011 - 09.2015
- Previously working with Wipro InfoTech as Location IT manager.
- Attending customer relationship meetings through T-con and V-con.
- Handling IT operations in Wipro’s 4 locations (2 Kochi offices, Trivandrum and Coimbatore).
- Managing SLA parameters signed with customer’s SOW.
- Attending internal and external audits in locations especially for ISO 20000 and 27000.
- Managing resource management and assigning projects to respective team members.
- Conducting Business review meetings with various project managers and delivery managers on a weekly basis.
- Monitoring location level data security and compliance level.
- Coordinating and managing major incidents with various stakeholders in IT operations.
- New project implementations and bring it under sustenance.
- Preparing and adhering Business continuity plan, Disaster recovery plan and DR test etc..
System Administrator
Prudent Technology Pvt Ltd
02.2009 - 08.2010
- Previously working with Prudent Technologies Pvt Ltd as system admin in Wipro technology office
Education
Diploma - Computer Hardware Maintenance
Govt. Polytechnic College
01.2007
Plus Two - undefined
01.2004
High School - undefined
01.2002
Skills
Load Balancing
undefinedCertification
Completed ITIL V3 certification on 2013th
Training
- Conflict management from Wipro technology
- Mailbox management from Wipro technology (online training)
- Windows exchange 2010 from Wipro technology (Online training)
- Citrix xenapp 6.5 features from Wipro technology (Online training)
- Backup tool overview from Wipro technology ( Online training)
Disclaimer
I hereby declare that above mentioned particulars are true to the best of my knowledge and belief. DATE : 2021-06-03 PLACE : Alappuzha Yours sincere (Shan Dinesh)
Personal Details
- Date of Birth : 1987-04-04
- Mailing Address : Kolothu vely, Karukayil ward, avalookunnu P O, Alappuzha Pin 688006
- Contact no – 8089882646
- Nationality : Indian
- Marital Status : Married
- References : On request
- Father : K.B Dineshan
Timeline
Senior Technical Lead
Kyndryl Technologies
05.2022 - Current
Senior Infrastructure Specialist
Cognizant
02.2021 - 05.2022
Senior Associate
IBM India
10.2020 - 02.2021
Senior Associate
Ernst and Young
09.2015 - 09.2020
Location IT Manager
Wipro InfoTech
09.2011 - 09.2015
System Administrator
Prudent Technology Pvt Ltd
02.2009 - 08.2010
Plus Two - undefined
High School - undefined
Diploma - Computer Hardware Maintenance
Govt. Polytechnic College
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