SHANI KUMAR

• Strategic Technology Management: Led the bank's strategy arm by overseeing the Research, Techno-Functional evaluation, selection & adoption of new technologies.

• Actively executed OOTB soln. Adobe MarTech(SaaS) Contract having personalised Campaign/Re-Targeting/ETB-NTB Customer analytics features. Revenue slashed up by 250% immediately, expected numbers is 2000% over 5 years.
• Executed Service-Now ITSM/ITOM Contract for Automation & Modernize Bank's legacy application iHelpdesk, Finacial Memo Approval, whizible, HR Chatbot. successfully reduced cost to 1/10th by choosing Unlimited licensing model help in saving 90% reduction in cost.
• Participated in DDS Project (digitalisation of Branches Pan India) Removing Flex by Digital signage CMS software & Active Led/Information Kiosk. Revamped User experience visting Bank Branches & Also reducing recuring Marketing cost by one time investment.

• BRS/BRD Finalization: Guided acquisition process in Scope signoff, capturing projected cost and revenue synergies and move combined organization forward.
• Financial Projection and Investment Analysis: Performed budget analysis to control expenditures and predict future budget needs. Created financial implications over a 5-10 year period. Contributed to informed decision- making by analysing the ROI.
• Total Cost of Ownership (TCO) Management: Following Due-diligence helped in successful negotiations (Led down cost by ~40%, almost 150 Cr in MarTech procurement) leading to the finalization of TCO & optimizing financial commitments for the bank's technology portfolio.
• Contract Negotiation and Legal Compliance: Negotiated and finalized the legal aspects of technology procurement, ensuring legal compliance (Termination for convenience/Cause, Indemnity) and safeguarding the bank's interests between the organization.