Assistant Manager
Befree Business Resourcing LLP
Bangalore
06.2024 - Current
- Supervising day-to-day operations to ensure performance, quality, and service expectations.
- Managing a client base and maintaining ongoing relationships.
- Handling direct client communications to understand and resolve queries.
- Assisting with the onboarding process for new clients.
- Prioritizing urgent client requirements and addressing them promptly.
- Conducting performance evaluations and offering constructive feedback to team members.
- Cultivating positive rapport with colleagues to enhance company morale and encourage employee retention.
- Establishing performance goals for team members and providing guidance on how to achieve those targets.