Shankar Jyoti Saikia
Bangalore
Summary
Dynamic professional with a strong background in outdoor catering and customer support at Genisys. Proven expertise in food safety and efficient food preparation, complemented by exceptional team management skills. Achieved high customer satisfaction through proactive service and meticulous attention to detail, enhancing brand exposure and engagement.
Offering reliable and dedicated approach with willingness to learn and grow in dynamic environment. Brings understanding of food safety and sanitation standards, along with ability to handle customer interactions efficiently. Ready to use and develop organizational and communication skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Outdoor Catering Worker
08.2023 - 01.2025
- Provided exceptional customer experience through prompt response to inquiries, flexibility in menu options, and clear communication throughout the planning process.
- Enhanced customer satisfaction by providing efficient service and addressing dietary concerns.
- Managed inventory levels efficiently, reducing food costs while ensuring sufficient supplies for each event.
- Maximized productivity by effectively managing food preparation tasks and maintaining a clean workspace.
- Minimized disruptions at events through proactive troubleshooting of potential issues before they occurred.
- Achieved positive feedback from clients through attention to detail, professionalism, and strong work ethic in all aspects of outdoor catering services.
Junior Executive customer support
Genisys
01.2022 - 06.2022
- Developed marketing campaigns for increased brand exposure and customer engagement.
- Reviewed invoices and monitored payments for timely reconciliation.
- Assessed company portals for new business opportunities and followed up with prospects.
- Enhanced team productivity by streamlining processes and implementing efficient organizational systems.
- Collaborated with sales teams to develop targeted strategies for increasing revenue generation across multiple channels.
Education
Associate of Arts - Economics
Tezpur Science Academy
Tezpur, India05-2018
High School Diploma -
Sacred Heart High School
Tezpur, India05-2014
Skills
- Food safety
- Efficient food preparation
- Food presentation
- Staff training
- Buffet management
- Event setup proficiency
- Cash handling experience
- Team management
Hobbies
Photography.
Reading Non Fiction Books.
Learning languages.
Travelling.
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Assamese
Bilingual or Proficient (C2)
be
Timeline
Outdoor Catering Worker
08.2023 - 01.2025
Junior Executive customer support
Genisys
01.2022 - 06.2022
Associate of Arts - Economics
Tezpur Science Academy
High School Diploma -
Sacred Heart High School
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