Summary
Overview
Work History
Education
Skills
Team Management & Reporting
Achievements
Personal Information
LANGUAGES KNOWN
HOBBIES
DECLARATION
Timeline
Generic

SHANMUGA PRIYA K

Coimbatore

Summary

Mortgage Operations and Quality Assurance professional with experience across underwriting, pre-purchase review, compliance review, document review, conventional submission, and post-closing QA. Experienced in reviewing Credit, Income, Assets, Appraisal, Title and Closing documents, validating loan data against AUS and applicable investor/lender guidelines, identifying discrepancies and documenting quality findings. Hands-on exposure to Conventional, FHA, VA, USDA, Non-QM and TJP products, with experience supporting FNMA, FHLMC and GNMA guideline-based processes.

Overview

6
6
years of professional experience

Work History

Mortgage Associate

Firstsource Solution Limited
10.2020 - 05.2022

JOB DESCRIPTION:

  • Hands on experience in Correspondent channel Pre Purchase Review of mortgage in [Delegated & Non-Delegated] and [TJP , Non-QM products]
  • Organized closing documents systematically all the closing/funding docs in the tool
  • Setting up the file for Compliance and Pre-Purchase Review.

Pre-Purchase Review:

Delegated:

  • Exposure on reviewing and verifying the Credit, Capacity, Capital and Collateral documents to support the underwriting decision.
  • Reviewing all the Closing Documents like Note, Deed of Trust, Final AUS, Initial and Final 1003, Appraisal report, CPL, Title Commitment, Final CD, VVOE and Escrow Documents [HOI, Tax, IEAD, FPL] and adding a condition if any discrepancy.
  • Processing loan products like Conventional, FHA, VA & USDA based on FNMA, FHLMC & GNMA guidelines.
  • Performing Early check and LQA to validate LOS information.
  • Verifying all the Income, Asset and Credit Documents as per Final AUS requirements and requesting for the lender if any discrepancies found.
  • Verified accuracy of loan details including loan amount, appraisal value, purchase price, LTV/CLTV, DTI, and program code with Final AUS, ensuring delivery of files met quality standards.

Non-Delegated:

  • Sound Knowledge in reviewing and verifying the Credit, Capacity, Capital and Collateral documents to support an underwriting decision.
  • Reviewing all the Closing documents like Note, Deed of Trust, Final AUS, Initial and Final 1003, Appraisal report, CPL, Title Commitment, Final CD, VVOE and Escrow Documents [HOI, Tax, IEAD, FPL], LOS information and Final CTC
  • Cross-checked loan details such as loan amount, appraisal value, purchase price, LTV/CLTV, DTI, and program code with Final AUS, consistently delivering files to standard quality.
  • Processing loans products like Conventional, FHA, VA & USDA based on FNMA, FHLMC & GNMA guidelines and performing Early check and LQA to validate LOS information for conventional loans
  • Coordinated with Non-Del Underwriter to address discrepancies in underwriter-related documents and requested corrected closing documents from the lender as necessary.
  • Resolved loan conditions by verifying provided documents for compliance
  • Reviewing PTF Condition and clear it if necessary documents have been provided.
  • Following up clarification loans sent to Non-Del Underwriter until file is moved to next milestone
  • Non-QM and TJ Loans.
  • Loan is processed based on the Non-QM and TJ Overlays
  • Reaching Underwriter for any mismatch and following up clarification until file is moved to next milestone
  • Compliance Reviewer
  • Hands on experience in Correspondent channel Compliance Review of mortgage in [Delegated & Non-Delegated] and [TJP , Non-QM products]. Receiving the files through a client-based application and working on the files in the priority basis.
  • Working on Loan programs like FHA, VA, USDA and Conventional.
  • Reviewing the documents like Loan Estimate, Closing Disclosure based on TRID/TILA rules.
  • Updating the information given in Loan Estimates and Closing Disclosures in Client Web-Based application.
  • Calculate the 0% Tolerance and 10% Tolerance from the Loan Estimate to Final Closing Disclosure.
  • If the tolerance limit exceeds, we request the Lender to provide Change of Circumstance or reimbursement to the borrower based on the scenario.
  • Also reviewing documents like Homeownership Counseling Disclosure, Settlement Service Provider List, Intended to Proceed, Privacy Policy, Notice of Service Transfer, Compliance Agreement, etc.
  • Fetching the Compliance Report executed in Client Web-Based application and uploading in the client based application

Senior Analyst

ARCHWELL OPERATIONS
06.2022 - 09.2022

Underwriting:

  • Trained in Conventional Underwriting within 5 Weeks.
  • Certified in Conventional Underwriting.

Process:

  • Executed loan processing, ensuring accurate evaluations for clients.
  • Based on Loan Scenarios we analyze, verify and calculate the Income using the Client web based application and Qualify the Borrower.
  • For Salaried Borrower(s) we do order the Work Number VOE using Client based web application.
  • Hands on experience in Conventional Loans. Receiving the files through a client-based application and working on the files in the priority basis.
  • Reviewed documents including credit reports, AUS, AVM, 1003, and income statements based on scenarios.
  • Verifying and running Fraud Guard.
  • Verify and run AUS based on the Loan product.
  • Once documents received, work on the file and move the milestone.
  • Check the loan passes the fast track eligibility.

Mortgage Associate

Wipro Private Limited
11.2022 - 05.2023

Document Review:

  • Reviewed and validated documents received through NetOxygen based on Underwriter requirements and loan conditions.
  • Verified that all required documentation was received, and accurate and sufficient to satisfy outstanding conditions.
  • Audited offshore agent-processed files, preparing daily quality reports to identify findings and discrepancies.
  • Distributed files to team members based on workflow demands, while monitoring file status for timely processing.
  • Managed and tracked the Loan Completion status to support timely file completion.
  • Coordinated with team members to resolve document-related discrepancies, ensuring prompt completion of files.
  • Executed thorough document reviews while collaborating closely with supervising attorneys.
  • Formulated innovative strategies to enhance efficiency in the document review process.
  • Performed in-depth research on key topics pertinent to the document review process.

Senior Analyst

Moder Solutions India Private Limited
12.2023 - Current

LRA – Conventional Submission

  • Audit and review underwriting files completed by Underwriters to ensure accuracy and compliance with applicable guideline.
  • Analyse borrower creditworthiness through review of Credit Reports, Credit Supplements, Mortgage Statements and other supporting credit documentation.
  • Evaluate borrower income using Paystubs, W-2s, VOEs, Individual and Business Tax Returns and other required income document.
  • Review and verify borrower assets, including Bank Statements, 401(k)/IRA Statements, VODs, Gift Letters and other required documentation.
  • Review Appraisals and Purchase Contracts to validate property information, appraised value and potential red flags.
  • Review Title documents to validate Proposed Insured, property vesting and lien position.

Co-Issue:

  • Perform post-closing quality assurance reviews of mortgage loan files by validating required documents and loan data against applicable guideline.
  • Review initial and final loan estimates (LE) for accuracy, including issue dates, while maintaining updated QA worksheets for traceability.
  • Verify Closing Disclosure (CD) issue and receipt dates and document missing or inconsistent information in the QA worksheet.
  • Cross-check loan setup and discrepancy reports against supporting documents to identify data mismatches and ensure accuracy.
  • Perform exclusionary list checks for Appraisers, Settlement Agents and associated companies to identify potential compliance concerns.
  • Review Private Mortgage Insurance (PMI) certification for conventional loans and validate coverage against AUS requirements and supporting documentation.
  • Verify Flood Certification details including borrower name, property address, flood zone, certification date and approved flood service providers.
  • Validate key loan and closing data across LE, CD, AUS, PMI, Flood Certification and other supporting documents.
  • Identify document and data discrepancies and accurately record observations in QA worksheets for further review and resolution.
  • Ensure loan files comply with investor, lender and internal quality control requirements through detailed document and data validation
  • Oversaw daily management of MIS reports and tracker updates to provide timely insights for business teams.

Education

B. Tech - Information Technology

Rathinam Technical Campus
05-2019

HSC - Mathematics & Biology

Fatima Girl's Higher Secondary School
05-2015

SSLC -

Fatima Girl's Higher Secondary School
04-2013

Skills

  • Conventional underwriting certification
  • Credit analysis
  • Regulatory compliance
  • Loan data verification
  • Income verification
  • Mortgage file review
  • QA review
  • MS Excel
  • MS Word

Team Management & Reporting

  • Maintained and tracked team MIS reports, ensuring accurate and timely reporting of productivity and process-related metrics.
  • Trained and supported new joiners in Conventional Submission, providing process and guideline-related guidance to ensure smooth onboarding.
  • Maintained client-specific reports and shared them within defined timelines to support effective process tracking and communication.

Achievements

  • Received the Best Performer Award in March 2021, July 2021, and March 2022.
  • Received the Consistency Award in July 2024.
  • Received the Toastmaster Award in August 2026.
  • Secured 1st Prize twice in inter-school Basketball competitions.
  • Secured 1st Prize in an intra-college Photography Contest.
  • Secured 3rd Prize in an intra-college Group Singing Contest.

Personal Information

  • Date of Birth: 1998-09-07
  • Nationality: India
  • Marital Status: Married

LANGUAGES KNOWN

English - Able to speak, read and write., Tamil - Able to speak, read and write., Malayalam - Able to speak.

HOBBIES

Playing indoor games, Singing

DECLARATION

I hereby, declare that if I am given an opportunity to serve your company, I shall do so to the best of my ability. 

Sincerely Shanmuga Priya K

Timeline

Senior Analyst

Moder Solutions India Private Limited
12.2023 - Current

Mortgage Associate

Wipro Private Limited
11.2022 - 05.2023

Senior Analyst

ARCHWELL OPERATIONS
06.2022 - 09.2022

Mortgage Associate

Firstsource Solution Limited
10.2020 - 05.2022

B. Tech - Information Technology

Rathinam Technical Campus

HSC - Mathematics & Biology

Fatima Girl's Higher Secondary School

SSLC -

Fatima Girl's Higher Secondary School
SHANMUGA PRIYA K