Mortgage Operations and Quality Assurance professional with experience across underwriting, pre-purchase review, compliance review, document review, conventional submission, and post-closing QA. Experienced in reviewing Credit, Income, Assets, Appraisal, Title and Closing documents, validating loan data against AUS and applicable investor/lender guidelines, identifying discrepancies and documenting quality findings. Hands-on exposure to Conventional, FHA, VA, USDA, Non-QM and TJP products, with experience supporting FNMA, FHLMC and GNMA guideline-based processes.
Overview
6
6
years of professional experience
Work History
Mortgage Associate
Firstsource Solution Limited
10.2020 - 05.2022
JOB DESCRIPTION:
Hands on experience in Correspondent channel Pre Purchase Review of mortgage in [Delegated & Non-Delegated] and [TJP , Non-QM products]
Organized closing documents systematically all the closing/funding docs in the tool
Setting up the file for Compliance and Pre-Purchase Review.
Pre-Purchase Review:
Delegated:
Exposure on reviewing and verifying the Credit, Capacity, Capital and Collateral documents to support the underwriting decision.
Reviewing all the Closing Documents like Note, Deed of Trust, Final AUS, Initial and Final 1003, Appraisal report, CPL, Title Commitment, Final CD, VVOE and Escrow Documents [HOI, Tax, IEAD, FPL] and adding a condition if any discrepancy.
Processing loan products like Conventional, FHA, VA & USDA based on FNMA, FHLMC & GNMA guidelines.
Performing Early check and LQA to validate LOS information.
Verifying all the Income, Asset and Credit Documents as per Final AUS requirements and requesting for the lender if any discrepancies found.
Verified accuracy of loan details including loan amount, appraisal value, purchase price, LTV/CLTV, DTI, and program code with Final AUS, ensuring delivery of files met quality standards.
Non-Delegated:
Sound Knowledge in reviewing and verifying the Credit, Capacity, Capital and Collateral documents to support an underwriting decision.
Reviewing all the Closing documents like Note, Deed of Trust, Final AUS, Initial and Final 1003, Appraisal report, CPL, Title Commitment, Final CD, VVOE and Escrow Documents [HOI, Tax, IEAD, FPL], LOS information and Final CTC
Cross-checked loan details such as loan amount, appraisal value, purchase price, LTV/CLTV, DTI, and program code with Final AUS, consistently delivering files to standard quality.
Processing loans products like Conventional, FHA, VA & USDA based on FNMA, FHLMC & GNMA guidelines and performing Early check and LQA to validate LOS information for conventional loans
Coordinated with Non-Del Underwriter to address discrepancies in underwriter-related documents and requested corrected closing documents from the lender as necessary.
Resolved loan conditions by verifying provided documents for compliance
Reviewing PTF Condition and clear it if necessary documents have been provided.
Following up clarification loans sent to Non-Del Underwriter until file is moved to next milestone
Non-QM and TJ Loans.
Loan is processed based on the Non-QM and TJ Overlays
Reaching Underwriter for any mismatch and following up clarification until file is moved to next milestone
Compliance Reviewer
Hands on experience in Correspondent channel Compliance Review of mortgage in [Delegated & Non-Delegated] and [TJP , Non-QM products]. Receiving the files through a client-based application and working on the files in the priority basis.
Working on Loan programs like FHA, VA, USDA and Conventional.
Reviewing the documents like Loan Estimate, Closing Disclosure based on TRID/TILA rules.
Updating the information given in Loan Estimates and Closing Disclosures in Client Web-Based application.
Calculate the 0% Tolerance and 10% Tolerance from the Loan Estimate to Final Closing Disclosure.
If the tolerance limit exceeds, we request the Lender to provide Change of Circumstance or reimbursement to the borrower based on the scenario.
Also reviewing documents like Homeownership Counseling Disclosure, Settlement Service Provider List, Intended to Proceed, Privacy Policy, Notice of Service Transfer, Compliance Agreement, etc.
Fetching the Compliance Report executed in Client Web-Based application and uploading in the client based application
Senior Analyst
ARCHWELL OPERATIONS
06.2022 - 09.2022
Underwriting:
Trained in Conventional Underwriting within 5 Weeks.
Certified in Conventional Underwriting.
Process:
Executed loan processing, ensuring accurate evaluations for clients.
Based on Loan Scenarios we analyze, verify and calculate the Income using the Client web based application and Qualify the Borrower.
For Salaried Borrower(s) we do order the Work Number VOE using Client based web application.
Hands on experience in Conventional Loans. Receiving the files through a client-based application and working on the files in the priority basis.
Reviewed documents including credit reports, AUS, AVM, 1003, and income statements based on scenarios.
Verifying and running Fraud Guard.
Verify and run AUS based on the Loan product.
Once documents received, work on the file and move the milestone.
Check the loan passes the fast track eligibility.
Mortgage Associate
Wipro Private Limited
11.2022 - 05.2023
Document Review:
Reviewed and validated documents received through NetOxygen based on Underwriter requirements and loan conditions.
Verified that all required documentation was received, and accurate and sufficient to satisfy outstanding conditions.
Audited offshore agent-processed files, preparing daily quality reports to identify findings and discrepancies.
Distributed files to team members based on workflow demands, while monitoring file status for timely processing.
Managed and tracked the Loan Completion status to support timely file completion.
Coordinated with team members to resolve document-related discrepancies, ensuring prompt completion of files.
Executed thorough document reviews while collaborating closely with supervising attorneys.
Formulated innovative strategies to enhance efficiency in the document review process.
Performed in-depth research on key topics pertinent to the document review process.
Senior Analyst
Moder Solutions India Private Limited
12.2023 - Current
LRA– Conventional Submission
Audit and review underwriting files completed by Underwriters to ensure accuracy and compliance with applicable guideline.
Analyse borrower creditworthiness through review of Credit Reports, Credit Supplements, Mortgage Statements and other supporting credit documentation.
Evaluate borrower income using Paystubs, W-2s, VOEs, Individual and Business Tax Returns and other required income document.
Review and verify borrower assets, including Bank Statements, 401(k)/IRA Statements, VODs, Gift Letters and other required documentation.
Review Appraisals and Purchase Contracts to validate property information, appraised value and potential red flags.
Review Title documents to validate Proposed Insured, property vesting and lien position.
Co-Issue:
Perform post-closing quality assurance reviews of mortgage loan files by validating required documents and loan data against applicable guideline.
Review initial and final loan estimates (LE) for accuracy, including issue dates, while maintaining updated QA worksheets for traceability.
Verify Closing Disclosure (CD) issue and receipt dates and document missing or inconsistent information in the QA worksheet.
Cross-check loan setup and discrepancy reports against supporting documents to identify data mismatches and ensure accuracy.
Perform exclusionary list checks for Appraisers, Settlement Agents and associated companies to identify potential compliance concerns.
Review Private Mortgage Insurance (PMI) certification for conventional loans and validate coverage against AUS requirements and supporting documentation.
Verify Flood Certification details including borrower name, property address, flood zone, certification date and approved flood service providers.
Validate key loan and closing data across LE, CD, AUS, PMI, Flood Certification and other supporting documents.
Identify document and data discrepancies and accurately record observations in QA worksheets for further review and resolution.
Ensure loan files comply with investor, lender and internal quality control requirements through detailed document and data validation
Oversaw daily management of MIS reports and tracker updates to provide timely insights for business teams.
Education
B. Tech - Information Technology
Rathinam Technical Campus
05-2019
HSC - Mathematics & Biology
Fatima Girl's Higher Secondary School
05-2015
SSLC -
Fatima Girl's Higher Secondary School
04-2013
Skills
Conventional underwriting certification
Credit analysis
Regulatory compliance
Loan data verification
Income verification
Mortgage file review
QA review
MS Excel
MS Word
Team Management & Reporting
Maintained and tracked team MIS reports, ensuring accurate and timely reporting of productivity and process-related metrics.
Trained and supported new joiners in Conventional Submission, providing process and guideline-related guidance to ensure smooth onboarding.
Maintained client-specific reports and shared them within defined timelines to support effective process tracking and communication.
Achievements
Received the Best Performer Award in March 2021, July 2021, and March 2022.
Received the Consistency Award in July 2024.
Received the Toastmaster Award in August 2026.
Secured 1st Prize twice in inter-school Basketball competitions.
Secured 1st Prize in an intra-college Photography Contest.
Secured 3rd Prize in an intra-college Group Singing Contest.
Personal Information
Date of Birth: 1998-09-07
Nationality: India
Marital Status: Married
LANGUAGES KNOWN
English - Able to speak, read and write., Tamil - Able to speak, read and write., Malayalam - Able to speak.
HOBBIES
Playing indoor games, Singing
DECLARATION
I hereby, declare that if I am given an opportunity to serve your company, I shall do so to the best of my ability.