SHANMUGAM R
Technical Lead - IT
Bangalore
Summary
Experienced professional with 8+ years in Windows administration and IT services. Skilled in managing teams and ensuring smooth operations. Proficient in Azure Administration, Office 365, Jira, FortiGate firewall, and Ruckus Controller. Proven track record of successful implementations. Able to set up and configure Intune from scratch. Committed to staying current with the latest technologies in the field.
Overview
9
9
years of professional experience
6
6
Certifications
Work History
Technical Lead -IT
Intimetec Vision soft Pvt Ltd
Bangalore
12.2019 - Current
- Server Administration (Windows 2016/2022) Active Directory, DHCP, DNS, WDS, WSUS, GPO, Hyper-V, IIS, NPS
- FortiGate firewall Management
- Ruckus controller & AP management
- Cloud Sophos Centralized Anti-Virus management, Bitdefender & Kaspersky AV administration.
- Jira administration & Migration of board from one site to another site.
- Office 365 Administration (Exchange, Security, SharePoint, Teams)
- Proofpoint Administration
- Virtualization setup, management, security patches and migration of VMs (vSphere, Oracle virtual Box)
- Intune implementation and Administration from Scratch (MDM & MAM)
- AWS Basic administration
- Azure administration
- E2E cloud Administration
- Migration activities from on prem exchange server to office 365 online and share point migration.
- Azure server migration ( DR activities from on-prem to Azure)
- DUO configuration & Management
- Hexnode MDM administration.
- ISMS and SOC 2 Type 2 Compliance related activities (Policy creation and process related)
- Windows license management & compliance
- NetVault , Veeam Backup tool management
- Leading for the team(Leadership)
- Participating on people technical and personal growth
- Taking care IT infrastructure and enhancement with security aspects
System Administrator
Vuram Technology Solution Pvt Ltd
Bangalore
02.2019 - 12.2019
- Active Directory and User administration, DHCP, DNS, WDS, WSUS, GPO, Hyper-V
- FTP Server setup and configuration
- Firewall Configuration and Maintenance, Monitoring, ISP monitoring, site to site VPN creation
- Ubuntu install and Configuration.
- Troubleshooting basic network, software, and printing problems.
- Experience in handling Wi-Fi controlling, Anti-virus controlling through the console, IPPBX configuration.
- Handling and monitoring firewall, server configuration and active directory
- Updating and Installing patches to all network equipment including software and hardware
- Perform IT installations, configurations and troubleshoot computer hardware and software’s.
- OS installation and troubleshooting, network troubleshooting, software installation, and troubleshooting
- Sophos Centralized Anti-Virus management (web filter, USB blocking, Application control)
- Jira administration
- Vendor management
- ISMS related activities.
- Asset Management (Maintain all IT assets like a laptop, monitor)
- Office 365 user creation, deletion, and resetting password.
AWS Admin and System Administrator
Future Focus Infotech
Chennai
09.2016 - 02.2019
- Amazon Web Services (AWS – Cloud)
- Integrated Amazon Cloud Watch with Amazon EC2 instances for monitoring the log files and track metrics.
- Created AWS S3 buckets, performed folder management in each bucket managed cloud trail logs and objects within each bucket.
- Created Highly Available Environments using Auto-Scaling, Load Balancers, and SQS.
- Configured Elastic Load Balancers with EC2 Auto Scaling groups.
- Configured S3 to host Static Web content.
- Experienced in S3 Versioning and lifecycle policies to and backup files and archive files in Glacier.
- Created monitors, alarms, and notifications for EC2 hosts using Cloud Watch
- Ability to design application on AWS taking advantage of Disaster recovery.
- Configured AWS Identity Access Management (IAM) Group and Users for improved login authentication.
- Working Experience on Windows Servers
- Active Directory and User administration, DHCP, DNS, WDS, WSUS
- FTP Server setup and configuration
- Firewall Configuration and Maintenance
- MSSQL Server Configuration
- Troubleshooting basic network, software, and printing problems
- Experience in handling Wi-Fi controlling, Anti-virus controlling through the console, IPPBX configuration.
- Handling and monitoring firewall, server configuration and active directory
- Updating and Installing patches to all network equipment including software and hardware
- Perform IT installations, configurations and troubleshooting computer hardware and software.
- Provide investigation, diagnosis, resolution, and recovery for hardware/software problems.
- Sets up conference rooms for meetings with necessary technology (laptops, projectors, and Video Conferencing Equipment)
- OS installation and troubleshooting, network troubleshooting, software installation, and troubleshooting
- VOIP connection configuration both physical phone and softphone, hardware troubleshooting and printer installation
- VPN installation and troubleshooting, IP address configuration and TFS configuration
- Sophos Centralized Anti-Virus management.
- HP L1 & L2 Switches configuration
Education
MCA - Computer Science
INFO INSTITUTE OF ENGINEERING
Coimbatore, India 04.2001 -
Skills
- Administration of Windows Server 2016 and 2022
- Office 365 management
- Hybrid environment configuration
- FortiGate management
- SonicWALL
- Experience with Azure cloud solutions
- E2E
- Jira project management
- ISMS and SOC 2
- Power Platform administration
- Migration of email systems and servers
Team leadership
Issue troubleshooting
Infrastructure management
Security best practices
Certification
Microsoft AZ-104 Certified
Disclaimer
I hereby state that all the above said details are true to the best of my knowledge.
Timeline
Technical Lead -IT
Intimetec Vision soft Pvt Ltd
12.2019 - Current
System Administrator
Vuram Technology Solution Pvt Ltd
02.2019 - 12.2019
AWS Admin and System Administrator
Future Focus Infotech
09.2016 - 02.2019
MCA - Computer Science
INFO INSTITUTE OF ENGINEERING
04.2001 -
Similar Profiles
Mahesh BongaleMahesh Bongale
Project Manager at InTimeTec Vision soft Pvt. Ltd.Project Manager at InTimeTec Vision soft Pvt. Ltd.
MOUNESH K CMOUNESH K C
Operation Executive at Intimetec Vision Soft Pvt Ltd.Operation Executive at Intimetec Vision Soft Pvt Ltd.
RAHUL GOYALRAHUL GOYAL
Senior Full Stack Developer & Technical Architect at Avaya India Pvt LtdSenior Full Stack Developer & Technical Architect at Avaya India Pvt Ltd
Pooja MukundanPooja Mukundan
Associate - RMC Governance Officer at J P Morgan Chase & CoAssociate - RMC Governance Officer at J P Morgan Chase & Co
Raghu Vamsi MRaghu Vamsi M
Associate Manager- Finance at Reverie Language Technologies LimitedAssociate Manager- Finance at Reverie Language Technologies Limited