Shanmuganayagam T

• Managed training assignments and removals, ensuring accuracy in training matrix and project directory.
• Tracked training compliance and conducted follow-up consultations regarding LMS processes.
• Scheduled and facilitated kick-off meetings to align project objectives with stakeholders.
• Created engaging content using Articulate for various training modules.
• Administered LMS, optimizing user experience and system functionality.

Oversaw project administration tasks to support seamless project execution.

• Documented meeting minutes to support lead project managers' objectives.
• Conducted periodic file reviews, ensuring compliance and accuracy.
• Managed multiple system access and maintenance for the Clinical Trial Management System.
• Oversaw Veeva Vault management to ensure efficient document control.
• Tracked training compliance and maintained training matrix for project documentation.

• Facilitated passenger assistance at check-in counters, reservations, and boarding gates.
• Delivered exceptional customer service during all interactions.

• Developed and designed front-end components for browser-based application.
• Conducted software manual testing to identify and resolve defects.

• Interacted with healthcare providers consistently to enhance the sales of assigned portfolio products.