Summary
Overview
Work History
Education
Skills
LANGUAGES
AWARDS AND RECOGNITION
Languages
Timeline
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Shantanu Gaikwad

Shantanu Gaikwad

Mumbai

Summary

Results-driven Relationship Manager with a proven history of managing client relationships and resolving complex issues. Developed strategic plans that enhanced product growth and improved customer satisfaction rates through dedicated service delivery. Fostered positive rapport among clients and staff, consistently meeting business objectives.

Overview

3
3
Languages
8
8
years of post-secondary education
3
3
years of professional experience

Work History

Elite Relationship Manager - Manager

Kotak Mahindra Bank
Mumbai
08.2024 - 09.2026
  • Sourced new to bank business banking accounts and managed assigned portfolio to drive client engagement.
  • Assisted clients in selecting suitable banking products, including credit cards, mutual funds, insurances, and loans, to meet their business needs.
  • Delivered comprehensive banking product exposure with customized plans to enhance satisfaction for existing and new to bank clients.

Branch Relationship Manager - Manager

Kotak Mahindra Bank
Ahmedabad
04.2023 - 07.2024
  • Sourced new business banking accounts and managed assigned portfolio to enhance client relationships.
  • Supported clients with various banking products, including credit cards, mutual funds, insurance, and loans.
  • Planned and conducted special sales initiatives, engaging prospective and existing customers in activities and events to drive business growth.

Education

MBA - Management

IIM SIRMAUR
Paonta Sahib, Himachal Pradesh
06.2021 - 03.2023

Bachelors in Mass Media (Advertising) - Arts

Guru Nanak College of Arts, Science And Commerce
Mumbai
04.2015 - 03.2019

HSC -

Ruia College of Arts Science And Commerce
Mumbai
06.2012 - 03.2014

SSC -

D S High School
Mumbai
06.2011 - 03.2012

Skills

  • Products and services
  • Portfolio management
  • Relationship banking
  • Customer service
  • Communications
  • Goal-oriented

LANGUAGES

  • English
  • Hindi
  • Marathi

AWARDS AND RECOGNITION

English, Hindi, Marathi

Languages

English
Advanced
C1
Hindi
Proficient
C2
Marathi
Proficient
C2

Timeline

Elite Relationship Manager - Manager

Kotak Mahindra Bank
08.2024 - 09.2026

Branch Relationship Manager - Manager

Kotak Mahindra Bank
04.2023 - 07.2024

MBA - Management

IIM SIRMAUR
06.2021 - 03.2023

Bachelors in Mass Media (Advertising) - Arts

Guru Nanak College of Arts, Science And Commerce
04.2015 - 03.2019

HSC -

Ruia College of Arts Science And Commerce
06.2012 - 03.2014

SSC -

D S High School
06.2011 - 03.2012
Shantanu Gaikwad