Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Websites
Work Availability
Languages
Timeline
Shantinath Patil

Shantinath Patil

Pune, India

Summary

With over 14 years of Salesforce.com experience, I possess the passion and expertise to excel in the software development space. I'm a quick learner and exceptional team player with strong communication skills, able to meet tight deadlines and contribute to the team. My work includes involvement in various SDLC phases, implementing business requirements on the Salesforce platform using recommended Apex best practices. I have a deep understanding of Salesforce core functionality and currently work within Salesforce Industries Cloud.

Overview

14
14
years of professional experience
5
5
Certification

Work History

Senior Principal IT Application Specialist

Gen Digital
10.2024 - Current
  • Spearheaded the optimization of DevOps strategy for Salesforce, streamlining deployment processes and improving team productivity by 20%.
  • Architected and implemented the employee benefits program on Salesforce, successfully processing 4 million records and ensuring accurate and timely invoice generation.
  • Collaborated with cross-functional teams to provide architectural guidance for new business requirements, ensuring scalable and sustainable Salesforce solutions aligned with company goals.
  • Continuously enhanced the Salesforce platform to meet evolving business needs, ensuring compliance with industry standards and best practices.

Lead Member of Technical Staff

Salesforce
10.2018 - 10.2024
  • Led the development of Omniscript Designer, a core component of the Salesforce Omnistudio platform, from the ground up, integrating 160+ UI components and resolving 50+ legacy issues to improve system performance and user experience.
  • Drove key initiatives in Salesforce Industries Cloud, focusing on Financial Services Cloud, Insurance Cloud, and Service Excellence, resulting in improved product offerings and enhanced customer satisfaction.
  • Designed and implemented advanced features for Salesforce Scheduler, including integrations with external calendars (S2X) and an Appointment Booking system, reducing scheduling errors by 30% and improving user experience.
  • Actively mentored Solution Engineers, leading technical workshops and creating resources that were later published on the Salesforce community (https://unofficialsf.com/), contributing to the broader Salesforce ecosystem.
  • Developed the Policy 360 component, enhancing the Salesforce Financial Services Cloud package for insurance clients and expanding product functionality for a seamless user experience.

Senior IT Applications Specialist

Symantec Software India Ltd
08.2016 - 10.2018
  • Played a pivotal role in transforming Symantec's business model from perpetual licensing to a subscription-based model, contributing to a 25% increase in revenue within the first year of implementation.
  • Led the offshore development team to ensure timely and high quality delivery of Salesforce-based solutions, consistently meeting deadlines and exceeding client expectations.
  • Custom-built and optimized the Zuora managed package to streamline subscription processes, reducing subscription management errors by 15%.
  • Introduced and implemented Bitbucket and Jenkins to automate the deployment pipeline, cutting deployment times by 40% and improving version control management.
  • Streamlined the territory management process by automating key workflows, resulting in a 30% reduction in manual work and improving operational efficiency.
  • Innovated a solution using Amazon Alexa and AWS Lambda to automate IT tasks, simplifying complex processes and saving over 100 hours per year across various departments.

Senior Application Developer

Fujitsu Consulting India Ltd
06.2015 - 08.2016
  • Led the development of RESTful APIs for GLOVIA, enabling seamless integration with third-party applications and improving data exchange efficiency by 25%.
  • Acted as an offshore lead in an agile development environment, driving bi-weekly releases and ensuring high-quality deliverables through proactive code reviews and adherence to best practices.
  • Played a key role in setting up and promoting Apex coding standards across the team, improving code quality and maintainability.
  • Facilitated the implementation of continuous integration practices to streamline development workflows, reducing the time taken for deployment and testing.

Business Systems Analyst

PTC Software Pvt. Ltd.
06.2014 - 05.2015
  • Adapted quickly to PTC's development and coding standards, making significant contributions to several key Salesforce projects.
  • Designed and implemented reusable utility methods that became integral to multiple future implementations, resulting in improved developer efficiency.
  • Took ownership of key user stories and requirements, ensuring accurate estimation, timely delivery, and alignment with business needs.
  • Implemented Single Sign-On (SSO) solutions between Eloqua and Salesforce, as well as between Kaleo and Salesforce, improving user access management and security.

Software Engineer

Zensar Technologies Limited
04.2012 - 05.2014
  • Contributed to the successful design and implementation of a custom Salesforce solution that integrated Salesforce-to- Salesforce data via Apex, improving data synchronization between systems.
  • Developed efficient batch jobs and daemon processes to clean up millions of records, enhancing the overall performance of the Salesforce platform.
  • Collaborated closely with clients to understand business processes and translated those requirements into functional Salesforce solutions.
  • Played a key role in enhancing Cast Iron Orchestrations and creating self-sustaining solutions using Apex triggers, batch classes, and custom settings.

Education

Bachelor of Engineering - Computer Science And Engineering

Annasaheb Dange College of Engineering, Sangli, India
05.2011

Skills

  • Apex, VisualForce, Lightning, LWC
  • Flows, Process Builders
  • Full Stack Development, Java
  • Apex Data Loader, SFDX
  • IBM Cast Iron, MuleSoft
  • Leadership, Scrum Master

Accomplishments

    A recipient of multiple awards, including IP of the Quarter, Innovation of the Year, Manufacturing Team Inspiration (Zensar), Asterisk Award for lightning-fast delivery of Salesforce Lightning community project (Fujitsu), Swiss Army Knife Award for delivering multiple projects in a short amount of time, and Smart Innovation Award for using Alexa for business applications (Symantec).

    Additionally, I won the Salesforce Industries Cloud Hackathon in 2019, 2021, and 2022.

Certification

  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Administrator
  • Oracle Certified Professional, Java EE 5 Web Component Developer
  • Oracle Certified Professional, Java SE 6 Programmer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Japanese
Beginner (A1)

Timeline

Senior Principal IT Application Specialist - Gen Digital
10.2024 - Current
Lead Member of Technical Staff - Salesforce
10.2018 - 10.2024
Senior IT Applications Specialist - Symantec Software India Ltd
08.2016 - 10.2018
Senior Application Developer - Fujitsu Consulting India Ltd
06.2015 - 08.2016
Business Systems Analyst - PTC Software Pvt. Ltd.
06.2014 - 05.2015
Software Engineer - Zensar Technologies Limited
04.2012 - 05.2014
Annasaheb Dange College of Engineering - Bachelor of Engineering, Computer Science And Engineering

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Shantinath Patil