SHARAD KUMAR JAIN
Ramnagar
Summary
Driven banking professional with proven success at Equitas Small Finance Bank, boosting digital adoption by 30%. Expert in credit appraisal and team leadership, delivering tailored financial solutions and fostering strong client relationships. Adept at sales growth and mentoring, consistently exceeding targets through strategic business development and exceptional customer engagement.
Overview
8
8
years of professional experience
Work History
MANAGER (REJOINED)
TULSYAN VASTRALAYA
Basti
07.2025 - Current
- Executed business growth initiatives while overseeing daily store operations.
- Recruited, trained, and supervised staff to elevate team performance and operational efficiency.
- Cultivated strong business relationships with customers to enhance loyalty and retention.
- Managed cash operations and financial transactions with accuracy.
PERSONAL BANKER
EQUITAS SMALL FINANCE BANK
Ayodhya
10.2024 - 06.2025
- Assisted customers with banking products, including accounts, loans, and deposits, ensuring tailored financial solutions.
- Cross-sold financial products like insurance and investment plans, driving revenue growth.
- Promoted digital banking adoption, increasing mobile app usage by 30% and enhancing client engagement.
- Resolved customer queries efficiently, improving service quality and boosting customer satisfaction.
ACQUISITION ASSISTANT MANAGER
UJJIVAN SMALL FINANCE BANK
Basti
02.2024 - 10.2024
- Exceeded quarterly sales targets by 25% through strategic client relationship management.
- Analyzed financial data to identify opportunities for growth and assess loan applications.
- Conducted credit appraisals, maintaining high loan portfolio quality and minimizing risk.
- Mentored team members, enhancing skills and contributing to a collaborative work environment.
- Supervised branch operations, ensuring compliance with bank policies and procedures to maintain operational integrity.
ASSISTANT RELATIONSHIP MANAGER
IDFC FIRST BANK
Basti
02.2023 - 02.2024
- Build and maintain strong relationships with assigned clients, serving as a primary point of contact for all their banking needs.
- Delivered personalized financial solutions to clients by assessing individual requirements and goals, enhancing client engagement with deposit accounts, loans, and investment products.
- Executed comprehensive financial reviews and analysis for clients, uncovering opportunities to strengthen relationships and enhance customer satisfaction.
- Coordinated with internal teams, including product specialists, credit analysts, and operations, to ensure seamless service delivery and resolve client inquiries in a timely manner.
CUSTOMER SALES OFFICER
HDFC BANK
Basti
06.2022 - 01.2023
- Effectively cross-sold banking products, achieving and exceeding sales targets.
- Led marketing and sales activities to establish new business relationships.
- Managed customer complaints and resolved issues, ensuring high customer satisfaction.
MANAGER
TULSYAN VASTRALAYA
Basti
07.2018 - 05.2022
- Led business growth initiatives and ensured smooth operational management.
- Recruited, trained, and supervised employees to elevate store performance.
- Cultivated and strengthened business relationships with customers to enhance loyalty.
- Managed cash operations and financial transactions to ensure accuracy and security.
Education
MBA - Marketing Management & Financial Management
Swami Vivekanand Subharti University
Meerut01-2024
GRADUATION - Bachelor of Arts in the field of Ancient History
RLSY College
Bettiah01-2018
INTERMEDIATE - commerce
PMVS College
Ramnagar01-2012
MATRICULATION - commerce
Harinagar High School
Harinagar01-2012
Skills
- Banking and financial services
- Sales and business development
- Customer relationship management
- Credit and loan appraisal
- Digital banking and fintech
- Team leadership and mentorship
- Marketing and cross-selling
- Analytical and problem-solving skills
Hobbies and Interests
- Community Work & Socializing
- Travelling
- Listening Music
Languages
- Hindi
- English
Timeline
MANAGER (REJOINED)
TULSYAN VASTRALAYA
07.2025 - Current
PERSONAL BANKER
EQUITAS SMALL FINANCE BANK
10.2024 - 06.2025
ACQUISITION ASSISTANT MANAGER
UJJIVAN SMALL FINANCE BANK
02.2024 - 10.2024
ASSISTANT RELATIONSHIP MANAGER
IDFC FIRST BANK
02.2023 - 02.2024
CUSTOMER SALES OFFICER
HDFC BANK
06.2022 - 01.2023
MANAGER
TULSYAN VASTRALAYA
07.2018 - 05.2022
MBA - Marketing Management & Financial Management
Swami Vivekanand Subharti University
GRADUATION - Bachelor of Arts in the field of Ancient History
RLSY College
INTERMEDIATE - commerce
PMVS College
MATRICULATION - commerce
Harinagar High School