Shubh Mathur
Gurgaon
Summary
Dynamic Assistant Manager at Grant Thornton Bharat LLP with a proven track record in process optimization and client relationship management. Spearheaded the development of a Custom ChatGPT tool, enhancing onboarding efficiency. Skilled in workflow automation and cross-functional collaboration, driving significant revenue growth and operational excellence across global markets.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Grant Thornton Bharat LLP
Gurgaon
09.2022 - Current
- Conceptualized and developed an internal Custom ChatGPT tool (“Supplier Onboarding Checklist”) to guide new hires through onboarding processes across 10+ markets. Reduced training time by 10+ hours/month and significantly decreased team dependency and SOP navigation effort.
- Partnered with screening, contract lifecycle management, and accounts payable teams to streamline supplier lifecycle operations.
- Converted a key client from a prospect to a $125,000+ USD revenue stream through consultative solution selling and relationship management.
- Oversaw end-to-end onboarding compliance across 15+ global regions (India, US, EU, Middle East, SEA).
- Collaborated with IT engineers on solution deployments via tools (Coupa, SAP, Oracle, ServiceNow, Trustpair), and by conducting fit-gap assessments and UAT for smooth solution rollouts.
- Spearheaded multiple process efficiency programs across supplier onboarding, compliance, and CLM/AP intersections. Drove workflow simplification and automation in collaboration with IT.
- Recruited over 25+ professionals based on client-defined roles, demonstrating strong judgment in talent alignment and client satisfaction.
- Delivered process training to 100+ employees, building knowledge continuity and onboarding readiness at scale.
- Facilitated stakeholder meetings and solution go-lives across 5+ countries, ensuring smooth project delivery.
- Possesses a strong background working with top-tier global firms including a leading MBB Global Capability Center (GCC), a top food tech unicorn, and a global BPO enterprise
- Supported high-level client relationship management by maintaining consistent communication with senior stakeholders, ensuring alignment on goals, expectations, and deliverables.
- Oversaw project timelines and task ownership, proactively tracking milestones to ensure timely execution and seamless project delivery.
- Led and facilitated cross-functional team meetings, driving discussions around progress, resolving roadblocks, and promoting accountability across stakeholders.
- Identified and evaluated contractual risks (Operational, Infosec, Legal, Regulatory) and developed mitigation recommendations.
- Performed evidence mapping against key contract clauses; supported assurance of gap assessment accuracy and completeness.
- Participated in gap assessments with stakeholders and process owners to ensure complete contract and operational compliance.
Internship
Grant Thornton Bharat LLP
Gurgaon
04.2022 - 07.2022
- Specialized in interpretation of Contract types, including MSAs, Amendments, and MOUs
- Performed Risk Analysis on several contracts with major focus on cyber perspectives
- Applied theoretical learning in consultation hierarchy, brand strategizing, and in company life-cycle stages to draft flowcharts for lead generation platform, assisted on Contract Compliance related tasks and created worksheets for risk gap analysis
- Handled 5+ client calls and recommended corrective plans
Internship
Law Office of Madhavan Srivatsan
Delhi
02.2022 - 03.2022
- Company Overview: Boutique Law Firm specializing in M&A, PE, JV and Commercial Agreements
- Executed legal analysis of Amrapali Case and Amazon Future Retail-Reliance Case
- Undertook extensive research on Startup Tax Exemptions under Section 56 & 80 IAC of Income Tax Act (1961), Issuance of ESOP under Section 42, 62 of Companies Act (2013) and Rule 12 of Companies (Shares and Debentures) Rules (2014), Dual Employment laws in India, Section 48 of Companies Act (2013), Section 178 of Companies Act (2013)
- Analyzed types of agreements, including Definition Clause of Software Agreement, Medical Services Agreement, Investment Agreement and Share Purchase Agreement
- Boutique Law Firm specializing in M&A, PE, JV and Commercial Agreements
Internship
Chambers of Advocate Ravi Kapoor
Delhi
06.2021 - 07.2021
- Researched Sections 230-240 of Companies Act (2013) and Sections 8 and 23 of Indian Contract Act (1872) with focus on Mergers & Acquisitions
- Analyzed relevance of Order 1-7 of Code of Civil Procedure (1908)
Internship
Chambers of Advocate Jogendra Kumar Maheshwari
Gurgaon
05.2019 - 06.2019
- Assisted in proof-reading tasks, drafting plaints and general administration activities
- Gained practical understanding of institution of cases and presentation of arguments by attending hearings in district court
Internship
Chambers of Nikhil Bahri
Delhi
06.2018 - 07.2018
- Company Overview: Advocates & Legal Consultants
- Assisted junior and senior associates with general administration activities including proof-reading legal documents
- Participated in multiple discussions with the team to interpret legal terminology including Affidavits and NDAs
- Advocates & Legal Consultants
Education
Bachelor’s - Business Administration and Law
AMITY LAW SCHOOL
01.2022
School - Commerce Stream
RYAN INTERNATIONAL SCHOOL
01.2017
Skills
- Process Design & optimization
- Coupa, ServiceNow, SAP, Oracle tool proficiency
- Custom ChatGPT tool development (internal use case)
- Prompt Engineering
- AI for Process Automation (no-code tools exploration)
- AI use case for identification in business operations
- AI-driven knowledge management
- Global Supplier Onboarding
- Cross-Functional Team Collaboration
- Client & Stakeholder Management
- Workflow Automation
- Process Improvement
- Solution Deployment
- Third-Party Risk Management
Skills Interests Certifications
M&A, Valuation, and Selling of Company, Udemy, 2022, Master’s in Digital Marketing, Kallada Academy, 2022, Rotaract Club Treasurer – Appointed to manage and allocate funds for projects, Fluent in English, Fluent in Hindi, Company Law, Trademark Law, Copyright Law, Patent Law, MS Office, Communication, Problem Solving, Project Management, Leadership, Critical Thinking, Music (Singing and Guitar), Travelling, Horse Riding, Business Projects
Languages
Hindi
First Language
English
Proficient (C2)
C2
Accomplishments
- Spot Award 2023 - #GreatJob
- Spot Award 2023 - #GreatClientFeedback
- Spot Award 2024 - #GoneAbove&Beyond
- Spot Award 2024 - #GoneAbove&Beyond
- Spot Award 2025 - #GoneAbove&Beyond
References
References available upon request.
Timeline
Assistant Manager
Grant Thornton Bharat LLP
09.2022 - Current
Internship
Grant Thornton Bharat LLP
04.2022 - 07.2022
Internship
Law Office of Madhavan Srivatsan
02.2022 - 03.2022
Internship
Chambers of Advocate Ravi Kapoor
06.2021 - 07.2021
Internship
Chambers of Advocate Jogendra Kumar Maheshwari
05.2019 - 06.2019
Internship
Chambers of Nikhil Bahri
06.2018 - 07.2018
Bachelor’s - Business Administration and Law
AMITY LAW SCHOOL
School - Commerce Stream
RYAN INTERNATIONAL SCHOOL
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