Sharad Swarnkar
Lucknow
Summary
Results-driven logistics manager with over 9 years of experience in optimizing operations, enhancing service quality, and reducing costs through data analysis and strategic planning.
Overview
2
2
Languages
19
19
years of professional experience
Work History
Logistic Manager
Inbound Xpress Logistic Solutions Pvt Ltd
Lucknow
03.2017 - Current
- Developed and managed logistics strategies that streamlined operations and minimized lead times.
- Developed logistics strategies to reduce lead times and costs.
- Executed logistics operations to ensure timely shipment delivery.
- Coordinated transportation schedules to maximize route efficiency and reduce delays.
- Implemented process improvements to enhance service quality and customer satisfaction.
- Implemented cost-saving measures such as route optimization for shipments.
- Maintained high standards of internal and external customer service.
- Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Created and enforced policies and procedures for the entire logistics team.
- Trained team members on safety protocols and operational procedures.
- Collaborated with suppliers to streamline procurement processes.
- Maintained relationships with key stakeholders like customers, suppliers, distributors.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Reviewed invoices from carriers and vendors for accuracy prior to processing payments.
- Identified areas of improvement in existing logistics systems using data analytics tools.
- Investigated claims of damaged cargo or lost shipments in order to determine cause and remedy.
- Negotiated contracts with carriers for optimal pricing on transportation services.
- Analyzed data to identify trends in customer demand and adjusted supply chain accordingly.
- Maintained compliance with industry regulations and standards.
- Ensured compliance with government regulations related to freight forwarding activities.
- Ensured compliance with company policies, procedures, safety regulations and applicable laws.
- Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
Asst. Branch Manager
DTDC Courier and Cargo Ltd
Lucknow
05.2013 - 03.2016
- Managed ecommerce shipments for eastern UP, ensuring timely processing of inbound & outbound loads and adherence to payment commitments.
- Managed daily operations of courier and cargo services at DTDC.
- Handling client base of more than 100 internal & external clients in Lucknow region.
- Oversaw collections of outstanding payments, maintaining cash flow and financial stability.
- Active role in operation process in respect to inbound & outbound loads.
- Coordinated timely delivery of reports & MIS to clients, enhancing transparency and communication.
- Generated revenue through strategic sales initiatives across the region.
- Monitoring the performance & activity of subcontractors & third party vendors.
- Conducting crime and loss investigations into missing stock and loads.
Warehouse Manager
MAHENDRA EDUCATIONAL PVT LTD
Lucknow
08.2009 - 12.2012
- Managed daily warehouse operations to ensure efficient workflow and inventory management.
- Developed and enforced warehouse policies to improve operational efficiency and safety protocols.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Conducted regular audits of warehouse operations to identify areas of improvement.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Communicated regularly with other departments regarding supply chain activities.
- Directed investigations to verify and resolve customer or shipper complaints.
- Established transportation cost standards and economical shipping practices.
- Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
Agency Manager-Collections
I-Process Services (I) Pvt. Ltd. For ICICI BANK LTD
Lucknow
04.2007 - 06.2009
- Monitored collection agencies and tracked receipt book usage to ensure monthly targets were met.
- Monitored account reconciliation for the payouts of the collection agencies.
- Reconciled debtors list and prepared daily MIS for timely submission to authorities.
- Processed auto debit activities daily to ensure timely payments.
- Intimating the due dates of the customers on Awareness calling of the beginning of every month.
- Audit activities are handled with a chartered accountant on monthly basis.
- Provided daily assistance to customers at front desk to enhance service experience.
Education
Masters of Commerce - Business Administration
Sam Higginbottom University
Allahabad02-2018
Bechelor of Commerce - Business Administration
Lucknow University
Lucknow03-2006
Skills
- Transportation management
- Supply chain management
- Freight coordination
- Shipment tracking
- Route optimization
- Inventory management
- Warehouse management
- Transportation management systems
- Process improvement
- Continuous improvement
- Compliance monitoring
- Data analysis
- Analytical thinking
- Demand planning
- Cost reduction strategies
- Carrier negotiations
- Supplier negotiation
- Vendor relationship management
- Client relationship management
- Team management
- Operational management
- Performance metrics monitoring
- Budget planning
- Warehouse operations
- Transportation activity management
- Warehouse operations
- Transportation management systems
Languages
Hindi
Elementary (A2)
A2
English
Intermediate (B1)
B1
Timeline
Logistic Manager
Inbound Xpress Logistic Solutions Pvt Ltd
03.2017 - Current
Asst. Branch Manager
DTDC Courier and Cargo Ltd
05.2013 - 03.2016
Warehouse Manager
MAHENDRA EDUCATIONAL PVT LTD
08.2009 - 12.2012
Agency Manager-Collections
I-Process Services (I) Pvt. Ltd. For ICICI BANK LTD
04.2007 - 06.2009
Masters of Commerce - Business Administration
Sam Higginbottom University
Bechelor of Commerce - Business Administration
Lucknow University