Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Interests
Timeline
CustomerServiceRepresentative
Sharad Vishwakarma

Sharad Vishwakarma

Self Employer
Indore,MP

Summary

Seasoned Shop Owner with a 1-year background in shop ownership and management. Committed to maximizing revenue and increasing sales. Adept at training and supervising employees and recruiting only the best of the best. Excellent communication skills with the ability to directly work with customers to build relationships.

Versatile Technical Recruiter with established network of candidates. Sources new candidates using different software's and networking.

Adept at reviewing all applications, conducting recruiter interviews and creating job descriptions. Friendly and efficient with flexible schedule.

Motivated Fraud Analyst touting 2 years of expertise investigating suspicious activity for Teleperformance company. Knowledgeable resource committed to finding answers and working with clients and interdepartmental personnel. Promoting exemplary skills in project management, analytics and fraud pattern detection.

Overview

4
4
years of professional experience

Work History

Shop Owner

Bake and Take Ever-fresh and Grocery store
Indore, Madhya Pradesh
01.2020 - Current
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Pleasantly greeted customers and provided prompt and courteous service at all times.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.

US-IT Recruiter

SGS Technical Services Pvt. Ltd.
Indore, Madhya Pradesh
04.2019 - 11.2019
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Operated and maintained applicant tracking and candidate management systems.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.

Fraud Prevention Analyst

CRM Services India Pvt. Ltd. (Teleperformance)
Indore, Madhya Pradesh
01.2017 - 01.2019
  • Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
  • Summarized all key information regarding investigation into detailed report for delivery to client.
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.

Education

10th - 60%

Shri J.G.G.H.S. School
Mhow

12th - 47%

Shri J.G.G.H.S. School
Mhow

Bachelor's of Engineering - Computer Science

V.I.T.S. Indore (R.G.P.V.)
Indore

Skills

    Customer service background

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Additional Information

Personal Information:

Name- Sharad Vishwakarma

Father’s Name- Late Shri Dinesh Chandra Vishwakarma

Mother’s Name- Mrs. Aarti Vishwakarma

Date of Birth- 07/06/1993

Permanent Address- 13, Gurukripa Colony,

Rau, Indore (M.P.)-453331

Nationality- Indian

Marital Status- Married

Language Known- Hindi & English

Blood Group- A +ve

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Travel, Photography, Collecting Coins(National & International)

Timeline

Shop Owner

Bake and Take Ever-fresh and Grocery store
01.2020 - Current

US-IT Recruiter

SGS Technical Services Pvt. Ltd.
04.2019 - 11.2019

Fraud Prevention Analyst

CRM Services India Pvt. Ltd. (Teleperformance)
01.2017 - 01.2019

Bachelor's of Engineering - Computer Science

V.I.T.S. Indore (R.G.P.V.)

12th - 47%

Shri J.G.G.H.S. School

10th - 60%

Shri J.G.G.H.S. School
Sharad VishwakarmaSelf Employer