Results-driven financial services manager skilled in optimizing trade settlements and enhancing operational efficiency. Proven track record in resolving complex issues, leading teams to exceed client expectations, and implementing process improvements that mitigate risks. Strong communicator adept at building rapport with stakeholders to drive business success.
Overview
16
16
years of professional experience
Work History
Manager
Nomura Services India
01.2025 - Current
Primary objective is to agree all the dynamics of the trade to ensure its correct settlement for Pre-matching & same day matching & settlement.
Trade that requires special attention - Corporate actions, New Issues, Potential Buy-in deliveries, Market regulated claims are given priorities and settled in accordance with the standard operations procedure.
Engaged in conversations with local agent banks to match our instructions and resolve any agent-level issues.
Covering short positions and taking steps to mitigate any risk around the fail. Reporting the failed trade to relevant concerned teams / persons.
Handled trades that entered without any missing fields, which contributed to Exception Queues. Resolved exceptions related to settlement, swift, and settlement decision issues.
Reconciliations: Also form part of S-0 BAU; this is actual recon between the cash and stock reports for the day. Any breaks or discrepancies are closely monitored and closed. This helps us with having clean balance sheets and reporting our Mark to Market numbers every day.
Conducted daily reporting for clients on cash and stock positions.
Published a daily MIS to assess market risks and implement mitigating actions to prevent financial losses and maintain goodwill.
Maintained an error log to identify and address recurring issues, enhancing future operational efficiency.
Manager
Morgan Stanley Advantage Services
11.2014 - 01.2025
Managed team and served as escalation point for sales, traders, and stakeholders. Provided feedback and organized training to enhance processes, while discussing individual goals and achievements with team members.
Proactively explore new ideas and suggestions to improve current processes and formulate new ones when new products come onboard. Attending daily/ weekly update meetings with onshore as well as offshore clients. Providing quick response on urgent emails and handling client escalations and calls.
Collaborated with client sales coverage and vendor platforms to resolve client/product setup issues, facilitating smooth electronic trading.
Processing electronic trading requests for Morgan Stanley proprietary and 3rd Party vendor electronic trading platforms such as Bloomberg, Tradeweb, Marketaxess, Trumid, Neptune, Aladin, FXALL, FX360T, etc.
Corrected trade flow issues from incorrect setup and coordinated with IT groups to resolve technical problems.
Participating in responding to periodic entitlement audit inquiries and reviews. Producing metrics/reporting of work done by the team, and data integrity are all functions of this position.
Maintained procedures in the database for future reference. Generated and distributed business-critical reports using the reporting tool.
Sr. Associate
State Street Syntel Services Pvt. Ltd
05.2010 - 11.2014
Led team of 4 to manage GTP – Electronic Team, ensuring smooth operations and timely resolution of queries from internal departments and external clients.
Collaborated with settlement, sub custodian, and treasury teams to ensure timely and accurate settlement of transactions and reconciliation of failing trades.
Assisted internal and external reconciliation teams in resolving breaks through research and validation of instructions.
Executed trades in various markets through Euroclear Bank for settlements including EUR, CED, GBB, DE5, and FR4.
Timely and accurate processing of STP & non-STP transactions trade relating to designated client portfolio.
Education
Post Graduate Diploma - financial management
Wellingkar’s Institute of Management
01-2019
Bachelor of Commerce -
University of Mumbai
Maharashtra, India
01-2010
H.S.C. -
Maharashtra State Board
Maharashtra, India
01-2007
S.S.C. -
Maharashtra State Board
Maharashtra, India
01-2005
Skills
Financial services expertise
Risk management
Process improvement
Team performance monitoring
Stakeholder communication
Complex issue resolution
Enthusiastic, motivated & team-oriented with strong personal ownership and commitment to quality
Senior Manager - Global Broking Operations at AON CONSULTING PRIVATE LIMITEDSenior Manager - Global Broking Operations at AON CONSULTING PRIVATE LIMITED