Summary
Overview
Work History
Education
Skills
Certification
Timeline
Intern
Sharan A

Sharan A

Bachelor Of Computer Applications
#43, Jayanthi Nagar 1st Cross Extn Bangalore

Summary

Resourceful Operations Executive with one and half years of experience working in domestic and international positions. Hardworking professional leader skilled in both strategic planning and tactical execution. Experienced in financial management, operations, hiring and development. Talented at building collaborative partnerships and supporting employees in achieving professional success. High-achieving customer support executive with demonstrated skills in integrating operational strategies, building partnerships and developing new revenue streams. Skillfully manage KPIs and internal controls to monitor operational trends and devise forward-thinking solutions. Results-focused, flexible and resilient in resolving issues.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
2
2
Certificates

Work History

Operation Executive

Tripfactory/ NexusDMC
Bangalore
10.2022 - Current
  • Maintained a safe working environment by enforcing strict adherence to health and safety guidelines.
  • Improved customer satisfaction rates through timely communication and effective issue resolution.
  • Implemented inventory management systems, reducing stock discrepancies and wastage.
  • Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
  • Championed change management initiatives, successfully transitioning the organization during periods of growth or restructuring.

Global Operations Analyst

Mystifly
Bangalore, Karnataka
Feb.2021 - Oct.2021
  • Delivered services to customer locations within specific timeframes.
  • Developed strong communication and organizational skills through working on group projects.
  • Gained strong leadership skills by managing projects from start to finish.
  • Excellent communication skills, both verbal and written.
  • I was handling visa immigration in UK

Education

St Vincent Pallotti Degree College - Bachelor of Computer Applications

GHPS Kalkere
Punyabhoomi Layout, Kalkere, Bangalore 560016
04.2019 - 08.2022

Skills

    Operation executive

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Certification

Customer care champion

Timeline

Data Analytics, IBM - 3 Months

03-2024

Customer care champion

02-2024

Operation Executive

Tripfactory/ NexusDMC
10.2022 - Current

Global Operations Analyst

Mystifly
Feb.2021 - Oct.2021

St Vincent Pallotti Degree College - Bachelor of Computer Applications

GHPS Kalkere
04.2019 - 08.2022
Sharan ABachelor Of Computer Applications