Sharani Rajasekaran
Chennai
Summary
Experienced and results-driven professional with a strong background in network security and technical support over 6 years. Skilled in configuring Zscalar proxy and VPN services, with a solid understanding of network monitoring tools like Wireshark and expertise in PAC file commands. Adept at resolving complex technical challenges, improving team performance, and delivering outstanding customer service. Known for exceptional problem-solving abilities and a commitment to driving operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
System Administrator
Tata Consultancy Services
Chennai
04.2023 - Current
- Assist users in installation of Zscaler application
- Configure application policies and SSL inspection policies for the organization and in specific for users when needed in both ZIA and ZPA
- Analyze Zscaler logs to find the root cause of the issue
- Created server internet blocking rules for large number of servers to make sure the environment does not compromise with security
- Troubleshoot issues in network latency, performance, communication, etc
- Troubleshot Zscaler application errors and provided technical support to end-users.
Education
Bachelor of Engineering - Electronics And Communications Engineering
St. Peter's University
Chennai01.2017
HSLC -
G.K Shetty Vivekananda Vidyalaya Junior College
Chennai01.2013
SSLC -
G.K Shetty Vivekananda Vidyalaya Junior College
Chennai01.2011
Skills
- Proxy service(ZIA)
- VPN service(ZPA)
- Endpoint Protection
- Wireshark Fundamentals
- PAC file commands
- Microsoft Excel
Certification
- ZCCA-IA (Zscaler certified cloud administrator Internet Access)
- ZCCA-PA (Zscaler Certified Administrator Private Access)
Languages
Tamil
First Language
English
Proficient (C2)
C2
Malayalam
Upper Intermediate (B2)
B2
Hindi
Beginner
A1
Timeline
System Administrator
Tata Consultancy Services
04.2023 - Current
Bachelor of Engineering - Electronics And Communications Engineering
St. Peter's University
HSLC -
G.K Shetty Vivekananda Vidyalaya Junior College
SSLC -
G.K Shetty Vivekananda Vidyalaya Junior College
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