SHARANYA K S

Kodagu

Summary

Dynamic guest service professional with expertise in hospitality etiquette and strong communication skills, honed at Evolve Back Resort. Proven ability to enhance guest experiences through personalized service and effective upselling, contributing to increased revenue. Self-motivated team player adept at performing under pressure while maintaining a polished appearance.

Work History

Guest Service Associate & Hostess -

Evolve Back Resort - 1 Year 8 Months

Kabini

Guided guests with professionalism and warmth upon arrival.
Coordinated seating based on individual preferences.
Organized personalized services for birthdays, anniversaries, and celebrations.
Collected feedback to enhance service quality.
Upsold additional hotel services to increase revenue.

Receptionist

Sacred Heart Hospital - 2 Months

Siddapur, Coorg

Managed patient bookings and issued tokens to streamline appointment processes.
Maintained accurate patient records and registration logs for efficient data management.
Assisted visitors with directions, support services, and to enhance their experience.

Education

Diploma - Fashion Designing

GIITD

Aluva

01-2025

Diploma - Hospitality Management

Athithi Vruksha Shiksha

Madikeri

01-2022

BA - English Literature

FMKMC College

Madikeri

01-2020

Skills

Expertise in guest handling
Strong communication skills
Self-motivated, team player
Ability to perform under pressure

Basic computer knowledge
My Cloud PMS & MS Office
Data entry accuracy

Personal Information

Date of Birth : 23/03/1999

Nationality : Indian

Gender : Female

Marital Status : Single

Hobbies and Interests

Costume Designing
Cooking & Craft making
Painting & Drawing
Internet & Music

Languages

*English *Kannada *Malayalam *Tamil *Hindi

Timeline