Sharath Chandra K
Bengaluru
Summary
Results-driven Business Process Manager known for productivity and efficiency in task completion. Specialize in workflow optimization, process improvement strategies, and project management. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Overview
9
9
years of professional experience
Work History
Business Process Manager
Lufthansa Technik Services India Pvt. Ltd.
Bengaluru
07.2024 - Current
- Identified inefficiencies within current cMRO Order management processes and implemented process and IT changes to improve overall TAT.
- Developed process improvement plans to ensure user satisfaction and streamline operational procedures.
- Collaborated closely with senior management in Germany on long-term strategic planning initiatives related to projects in development or execution stages.
Team Coordinator
Lufthansa Technik Services India Private Limited
01.2022 - 06.2024
- Supervised team of 22 order managers while addressing process-related queries.
- Tracked key performance indicators to measure effectiveness of processes and procedures.
- Monitored daily workflow to ensure adherence to the smooth functioning of operations.
- Performed regular audits on existing processes for accuracy, reliability, efficiency, scalability.
Order Manager
Lufthansa Technik Services India Private Limited
07.2017 - 12.2021
- Managed end-to-end cMRO order lifecycle, overseeing repair orders from initiation to completion, ensuring accurate tracking, and timely turnaround.
- Negotiated repair prices and delivery terms with suppliers at the PO level to achieve cost savings and TAT.
- Collaborated with engineering, logistics, customer service, and other cross-functional teams to align procurement strategies with operational needs and minimize downtime.
- Supporting the purchasing process through active involvement with suppliers, while creating orders, booking goods received, and clarifying invoicing issues.
Project Purchase Planning
Bosch Limited
Bengaluru
05.2016 - 06.2017
- Sourcing for New platform and first adaptation projects in global level.
- Sending RFQ to supplier based on QCD (Quality, Cost &
Delivery) competency of supplier - Raising Purchase Requisition, Purchase Order, coordination for pre-sourcing and sourcing for selection of suppliers.
- Initiating Engineering change request(ECR) for changes in the part and supplier .
Education
Mechanical Engineering
Srinivas Institute of Technology
Mangalore, India07-2025
Skills
- Procurement expertise
- Supply chain management
- Process improvement
- Order management
- Project management
- Data analysis
Affiliations
- Cost Focus initiative developed streams of action to ensure cost savings by active sourcing on part number level and renegotiation on PO level
- Developed a Celonis process mining model for the cMRO process, enabling business process managers to identify bottlenecks, monitor performance, and drive data-informed improvements.
- Led multiple Projects focused on reducing overall Turnaround Time (TAT), resulting in improved process efficiency and service delivery
- Received the GEM Award for exceptional dedication and innovative problem-solving
Timeline
Business Process Manager
Lufthansa Technik Services India Pvt. Ltd.
07.2024 - Current
Team Coordinator
Lufthansa Technik Services India Private Limited
01.2022 - 06.2024
Order Manager
Lufthansa Technik Services India Private Limited
07.2017 - 12.2021
Project Purchase Planning
Bosch Limited
05.2016 - 06.2017
Mechanical Engineering
Srinivas Institute of Technology
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