Sharath Kumar
Bengaluru
Summary
Detail-oriented and experienced operations manager with 3 years experience, well-versed with analytical planning, leadership, and staff management skills Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Senior Key Account Manager
Dunzo
Bengaluru
06.2023 - Current
- Setting and achieving aspirational growth targets for the online side of the business
- Building the Joint Business Plan, defining the metrics, and driving the sales of the specific eCommerce accounts and building relationships with the Planning and executing complete business operations of e-commerce at each level - Front end operations, Product Assortment, Supply chain, Distribution and CRM, and brand marketing activities to increase the digital presence of the brand and product performance
- Building the forecast at a product at region and account level; monitoring the products listed and ensuring the deliveries of orders to achieve a market share of products
- Establishing working relationships with e-commerce partners, improving content on partner platforms & driving and enabling exclusive launches
- Understanding the Key Business Drivers for this channel and managing channel forecasts
- Collaboration with internal as well as external stakeholders to achieve the desired share in each category.
- Streamlined internal workflows by collaborating closely with support teams such as marketing, sales operations and finance departments.
- Negotiated contracts and pricing agreements, securing advantageous terms for both the company and the client.
Store Ops Manager
Dunzo Digital Pvt Ltd.
Bengaluru
11.2022 - 05.2023
- Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments
- Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials
- Plan, develop, or implement warehouse safety and security programs and activities
- Track and trace goods while they are en route to their destinations, expediting orders when necessary
- Examine products or materials to estimate quantities or weight and type of container required for storage or transport
- Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals
- Interview, select, and train warehouse and supervisory personnel.
Procurement Manager
Dunzo Digital Pvt Ltd.
Bengaluru
05.2022 - 10.2022
- Developing and sustaining long-standing relationships with company-approved vendors
- Conducting research on available vendors to determine which vendors offer the best pricing and product quality
- Continually monitoring sales trends to determine which products are more popular than others
- Establishing standards by which to assess the performance of approved vendors
- Oversees team of inventory or warehouse employees
- Manages inventory tracking system to record deliveries, shipments and stock levels
- Monitors demand and analyzes data to anticipate future supply and logistical needs
- Reports on inventory levels, supply chain progress, procedural efficiency and personnel issues to upper management
- Manages the recruitment and training of new inventory employees
- Contributes to team effort by accomplishing related results as needed.
Store Manager
Reliance Retail
06.2021 - 05.2022
- Designated as Store manager (FMCG/ Groceries) JIO Mart (Online/Dark store) Operational activities Preparing/Predicting F&V indent/Assortments based on customer preference and upon sales
- Recruiting training supervising and appraising staff Managing allocated store budget
- Overseeing pricing and cost control Maximizing profitability and setting/ meeting targets including motivating staff to do so
- Ensuring safety of employees and inventory Preparing promotional material displays & implementing marketing plan
- Managing Store P&L.
Key Accounts Manager
NoBrokerHood
08.2020 - 05.2021
- Maintaining & Sustaining long term relationship with every on-boarded apartment owners in a particular geographical region or territory assigned
- Responsible for Post-sales support and escalation management
- Farming & up-selling on-boarded clients with respect to better plans and benefits
- Retaining every account through successful renewals on completion of subscription period
- Training/Educating Clients- Key Clients are TATA, Provident Groups, Shriram properties, GM Infinites etc.
Education
MBA/PGDM - undefined
IFIM Business School
B.B.A/ B.M.S - undefined
Seshadripuram First Grade College
Skills
Key Account Management
Additional Information
3 Years 8 Months
Gender
Male
Personal Information
- Date of Birth: 04/29/97
- Gender: M
- Marital Status: Single/Unmarried
Timeline
Senior Key Account Manager
Dunzo
06.2023 - Current
Store Ops Manager
Dunzo Digital Pvt Ltd.
11.2022 - 05.2023
Procurement Manager
Dunzo Digital Pvt Ltd.
05.2022 - 10.2022
Store Manager
Reliance Retail
06.2021 - 05.2022
Key Accounts Manager
NoBrokerHood
08.2020 - 05.2021
MBA/PGDM - undefined
IFIM Business School
B.B.A/ B.M.S - undefined
Seshadripuram First Grade College