Jira
Sharath Kumar N
Project manager • Certified Scrum Product Owner
Summary
- Over 6+ years of experience in Project Management and Product Ownership , delivering high-impact solutions that consistently exceed expectations and align with business goals.
- Designed and implemented an automated project generating $20M+ USD in revenue while saving 250+ work hours , demonstrating expertise in process improvement and operational efficiency .
- Successfully led 20+ projects focused on e-commerce , marketplace integrations , and enterprise solutions , with specialization in Order Management Systems (OMS) , Content Management Systems (CMS) , Shopify , ERP , and Data Engineering .
- Proficient in strategic road mapping , feature prioritization , and cost optimization , achieving measurable results across APAC and EMEA regions by driving cross-functional team collaboration and ensuring on-time delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Manager
Comfort Click Pvt Ltd
01.2024 - Current
- Created and maintained comprehensive project artifacts, including user stories, wireframes, and project plans, to guide development and ensure alignment with client requirements
- Strategically conceived and organized phases to enhance large project execution.
- Identified plans and resources required to meet project goals and objectives.
- Conducted interviews and assessments for technical and non-technical roles, successfully hiring top talent to enhance team capabilities and project outcomes
- Oversaw Agile Scrum ceremonies, including sprint planning, daily stand-ups, and retrospectives, to optimize team efficiency and maintain alignment with project goals
- Efficiently coordinated several projects through effective task prioritization aligned with goals.
- Managed project timelines and budgets, ensuring all deliverables were met within scope, on time, and within budget, while maintaining high standards of quality
- Facilitated cross-team collaboration, improving communication and synergy among developers, QA, and business analysts, resulting in enhanced productivity and project success
- Implemented continuous improvement strategies, leveraging feedback loops and performance metrics to refine development processes and drive operational excellence
Shopify Store Manager
Comfort Click
01.2024 - 03.2024
- Optimized documentation management practices that enhanced information efficiency, security, and accessibility.
- Worked collaboratively with diverse teams to ensure effective project component integration.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Enhanced strategic alignment by managing backlog priorities in accordance with business objectives.
- Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
- Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
- Owned and prioritized product backlog.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Led product launches, collaborating with marketing teams to create successful go-to-market strategies.
Manager II [Product & Tech - International]
Fossil Group, Inc.
04.2021 - 12.2023
- Successfully devised and launched marketplace integration projects that helped bridge the gap between the Sales channels and ERP systems
- Order Management System OMS and Content Management System CMS for the APAC region
- Completely responsible for projects that involved automated integration of internal ERP system with key marketplaces like Amazon, COTD, ICONIC, eBay, Oz Sale, Rakuten, Shoppe, Zalora, Lazada, Yahoo & Shopify
- Responsible for managing key systems such as OMS, CMS, PIM, ERP & Shopify based websites B2B, fossil.com
- Conceptualized and developed the 'Mapper application for the Korean e-com market, facilitating the seamless movement of key data points like Order ID, Customer Information and Product data from external OMS to Fossil's ERP System
- Achieved substantial cost savings totaling upwards of $1.6 Million in USD to date through automated product and process based solutions
- Developed and Implemented an automated solution for mapping SKUs with various market places of operation leading to reduced manual effort resulting in savings of 96 work hours per person per month
- Responsible for arriving at comprehensive solution statements, including clear objectives, goals, and also identified key performance indicators (KPIs) to guide product development efforts
- Created a highly functional custom Shopify theme and migrated the existing website to the updated theme using HTML, CSS, JavaScript, and Shopify Liquid
- Also, extended the functionality by building Shopify App using APIs, Ajax, Node.js, express.js and Pug
- Successfully executed page speed optimization projects, resulting in significant improvements to website load times - reduced the page load time to just 1.5 sec from 17 seconds
- Worked closely with marketing team to optimize the platform resulting in resulting in a remarkable increase of 20x in sales, with orders totaling 8 lakh INR in value/day
Assistant Manager [Product & Tech - International]
Fossil Group, Inc.
04.2021 - 03.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Conceptualized and developed the 'Mapper' application for the Korean e-com market, facilitating the seamless
movement of key data points like Order ID, Customer Information and Product data from external OMS to Fossil's
ERP system. - Achieved substantial cost savings totaling upwards of $1.6 Million in USD [to-date] through automated product &
process based solutions. - Developed and Implemented an automated solution for mapping SKUs with various market places of operation
leading to reduced manual effort resulting in savings of 96+ work hours per person per month.
Shopify Developer
Tps Technologies
08.2019 - 04.2021
- Responsible for arriving at comprehensive solution statements, including clear objectives, goals, and also identified key performance indicators (KPIs) to guide product development efforts.
- Created a highly functional custom Shopify theme and migrated the existing website to the updated theme using -HTML, CSS, JavaScript, and Shopify Liquid.
- Also, extended the functionality by building Shopify App using APIs, Ajax, Node js, express js and Pug.
- Successfully executed page speed optimization projects, resulting in significant improvements to website load times - reduced the page load time to just 1.5 sec from 17 seconds.
- Worked closely with marketing team to optimize the platform resulting in resulting in a remarkable increase of 20x in sales, with orders totaling 8 lakh INR in value/day.
Education
Bachelor of Engineering - Electronics And Communications Engineering
Visvesvaraya Technological University VTU
Bengaluru, Karnataka04-2017
Skills
Agile Methodology
Scrum
Kanban
Waterfall
Risk Management
Stakeholder Management
Resource Allocation
Change Management
Scope Management
Budgeting and Cost Control
Time Management
Quality Assurance (QA)
Milestone Tracking
Communication
Leadership
Problem-Solving
Team Collaboration
Negotiation
Decision-Making
Conflict Resolution
Critical Thinking
Data modelling
KPI Tracking
Process Improvement
Vendor Management
Client Engagement
Strategic Planning
Contract Negotiation
Business Analysis
Operational Efficiency
Cross-functional Teams
Certification
Certified Scrum Product Owner
Awards
- Best Manager of the Quarter, 09/2024, Comfort Click Pvt Ltd
- Best Project Award, 11/2022
- Star Apex Performance Award, 08/2020
Software
ClickUp
Mondaycom
Confluence
Shopify
Drawio
Google Site
Microsoft Dynamics 365
Power BI
Azure DevOps
GitHub
GCP
Trello
Confluence
Tableau
Power BI
Enterprise resource planning (ERP)
Order management system (OMS)
Content management system (CMS)
Customer relationship management (CRM)
Timeline
Shopify Store Manager
Comfort Click
01.2024 - 03.2024
Project Manager
Comfort Click Pvt Ltd
01.2024 - Current
Assistant Manager [Product & Tech - International]
Fossil Group, Inc.
04.2021 - 03.2023
Manager II [Product & Tech - International]
Fossil Group, Inc.
04.2021 - 12.2023
Shopify Developer
Tps Technologies
08.2019 - 04.2021
Bachelor of Engineering - Electronics And Communications Engineering
Visvesvaraya Technological University VTU