Shariga Shyam
Chennai
Summary
AR Supervisor and Billing Coordinator with over 8 years of experience in the O2C Accounts Receivable sector, skilled in overseeing accounts receivable operations, guiding teams, and executing financial tactics. Exhibits robust leadership abilities focused on process enhancement and team growth to boost efficiency and output.
Overview
9
9
years of professional experience
1
1
Certification
Work History
AR - Supervisor- Billing Coordinator
Hogarth Worldwide Private Ltd & Finance plus WPP SSC
Chennai
06.2022 - Current
- Proficient in managing billing procedures, reconciling invoices, and allocating cash efficiently
- Handled the uploading process for different portals like Ariba, Tungsten, Nestle, Apple Portal, Taulia and Coupa.
- Worked on Direct Debt, Refund, Write-off
- Managed Direct and Intercompany billing processes, ensuring accurate and timely invoicing
- Supervised and led AR team in the UK
- Ensured timely completion of comprehensive project documentation and process mapping, covering all pertinent systems/activities/reports
- Proficient in conducting successful performance evaluations
- Implemented an error tracker to minimize recurring errors
- Ensured efficient team performance by providing cross-training opportunities, enabling consistent operation regardless of employee availability.
- Conducting regular meetings with team members to maintain team bonding and addressing their concerns
- Preparing legal documents like AOA, Statement of work, Service Agreement & Usage Rights with EMEA regions and experienced in signing off 'Tax Certificates, and Certificate of Residence' from UK.gov.in
Senior Process Associate
Accenture Solutions Pvt Ltd
Chennai
07.2019 - 06.2022
- Handled cash allocation
- Worked on Direct Debt, Refund, Write-off
- Identify the billing needs and process the agreement in SAP
- Error analysis and quality maintenance
- Validation of bad Debts and payment status in month end
- Approving all the projects by validating the mandatory documents to Kick off the project
- Manage all communication for all overdue accounts and investigate all customer complaints and resolve all issues
- Support internal audit team providing samples for the billing process
- Monitoring Generic mailbox on daily basis to ensure all the client queries are actioned within TAT
Process Associate
TATA CONSULTANCY SERVICES Pvt Ltd
Chennai
07.2015 - 06.2019
- Handled Billing & Collection activity
- Validating documents for invoicing and creating invoice on SAP
- Established credit limits for new customers based on financial statements.
- Monitored accounts receivables aging reports and took corrective action when needed.
- Investigated discrepancies between customer payments and invoices.
- Monitored performance metrics to measure process effectiveness.
- Organized client meetings to provide project updates.
Education
Master of Business Admiration in Operations & Supply Chain Management -
Pondicherry University & Loyola College, Chennai.
B.COM Accounting & Finance -
S.D.N.B Vaishnav college, Chennai
Skills
- O2C Accounts Receivable domain
- Processing billing and deliverables
- Managing client emails and calls
- Creating SRM deck presentations
- Internal quality control
- Handling multiple client portals
- Good knowledge in OTC (Order to cash) domain
- Leadership competence
- Hands-on knowledge in SAP, Oracle, JDE & Maconomy
- Financial Reporting & Dispute Resolution
- Payment reconciliation
Certification
Six Sigma White Belt
Languages
English
First Language
Tamil
Proficient (C2)
C2
Malayalam
Upper Intermediate (B2)
B2
Timeline
AR - Supervisor- Billing Coordinator
Hogarth Worldwide Private Ltd & Finance plus WPP SSC
06.2022 - Current
Senior Process Associate
Accenture Solutions Pvt Ltd
07.2019 - 06.2022
Process Associate
TATA CONSULTANCY SERVICES Pvt Ltd
07.2015 - 06.2019
Master of Business Admiration in Operations & Supply Chain Management -
Pondicherry University & Loyola College, Chennai.
B.COM Accounting & Finance -
S.D.N.B Vaishnav college, Chennai
Six Sigma White Belt
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