Summary
Overview
Work History
Education
Skills
Employmentgap - Reason
Personal Information
Timeline
Generic
Shariq Qamar

Shariq Qamar

Summary

Confident, hardworking, and ambitious professional with a Bachelor of Arts degree and certification in Digital Marketing. Seeking to leverage my skills and experience in a dynamic organization to achieve mutual growth and success.

Overview

15
15
years of professional experience

Work History

Operations & Strategic Support

Royal Hosiery Store (Family Business)
Varanasi
12.2019 - 08.2024
  • Actively supported and managed family business operations during the COVID-19 pandemic, gaining firsthand experience in high-stakes decision-making and crisis management.
  • Adapted quickly to shifting market demands and implemented strategies to maximize operational efficiency and sustainability during challenging periods.
  • Developed resilience, strategic planning, and problem-solving skills by navigating complex business obstacles in a volatile environment.

Office Administrator

Fathima Group of Companies
Dubai
09.2017 - 07.2019
  • Managed OTAR registrations and transactions
  • Prepared and maintained various MIS reports
  • Tracked and updated SIM card activation reports
  • Handled entries in CSR System & SAP related to purchases, daily sales, and stock tally
  • Managed company vehicles and maintained vehicle logs
  • Organized meetings and presented reports with statistical data
  • Coordinated with various departments and provided administrative support to sales reps and senior management
  • Managed phone calls and correspondence
  • Supported budgeting and bookkeeping procedures.

Store in Charge

Fathima Group of Companies
01.2016 - 08.2017
  • Achieved assigned sales targets
  • Managed customer service, data entry, invoicing, inventory control, merchandising, and returns processing
  • Responded to customer inquiries and liaised with cross-functional teams
  • Updated records and documents, managed stocks, and compiled MIS reports
  • Followed up on payments and developed new samples for clients
  • Maintained good relationships with clients

Sales Executive

Fathima Group of Companies
01.2015 - 12.2015
  • Sold Etisalat products (SIM cards, post-paid plans, etc.)
  • Managed credit control, recovery, and customer document collection
  • Designed and implemented promotional schemes
  • Made new dealers/clients and customized Etisalat products for marketing

Call Center Executive

Fathima Group of Companies
01.2010 - 12.2014
  • Answered calls and responded to emails
  • Handled customer inquiries and complaints
  • Entered and updated customer information in the system
  • Processed orders, forms, and applications
  • Identified and escalated priority issues
  • Documented call information and produced call reports

Education

B.A -

V.B.S Purvanchal University
Jaunpur, India
01.2008

Skills

  • Team player
  • Committed
  • Dedicated
  • Target-driven
  • Self-motivated
  • Excellent interpersonal skills
  • Leadership skills
  • Ability to work in diverse environments
  • Microsoft Office Suite
  • Zoom
  • Microsoft Teams
  • Canva

Employmentgap - Reason

Took a sabbatical from 12/01/19 to 12/31/24 to manage family responsibilities and support the family business during the Covid-19 pandemic. Developed an understanding of entrepreneurship and strategic planning.

Personal Information

  • Passport Number: Z5870548
  • Visa Status: Visit Visa

Timeline

Operations & Strategic Support

Royal Hosiery Store (Family Business)
12.2019 - 08.2024

Office Administrator

Fathima Group of Companies
09.2017 - 07.2019

Store in Charge

Fathima Group of Companies
01.2016 - 08.2017

Sales Executive

Fathima Group of Companies
01.2015 - 12.2015

Call Center Executive

Fathima Group of Companies
01.2010 - 12.2014

B.A -

V.B.S Purvanchal University
Shariq Qamar