Sharmila Dhasaratha Raja
Team Lead- Finance Excellence
Kovilambakkam,Chennai
Summary
Result oriented professional with rich expertise in Finance & Accounts, Financial Analysis and Reporting Operation, Finance process Transition, Skilled in growing the client account and reach best-in-class standards by ensuring strong engagement, stable operations, talent development and retention. A combination of all towers & Financial Reporting domain skills and process improvement mind-set, good commercial sense and excellent customer facing skills. To work under pressure without any supervision
Overview
10
10
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Team Lead, Finance Excellence Team
DHL Global Forwarding Freight Shared Services (India) LLP
Chennai
04.2021 - Current
- Reported on updates to project specifications and progress.
- UAT, rising concerns when there are issues
- Providing inputs for the new enhancement
- SOP creation
- Coordinating with the countries to ensure that the process is in alien
- Sorting process and system related quires
Team Lead, RTR
DHL Global Forwarding Freight Shared Services (India) LLP
Chennai
04.2018 - 03.2021
- Reviewing of journal entries that is created by the team
- Monitoring and assuring to complete month end closure on time
- Reconciled account information and reporting the figures in general ledger books by comparing to bank account statement on a weekly basics for 5 banks
- Reconciliation performed in Black LIne tool for key accounts including fixed asset, per-payment, employee expenses, accrual accounts
- Performing of integrity check between reporting tool and accounting stem and closing of FA, VAT, CM and GL books.
- Reported monthly VAT, Sales trend for big customers, IT expenses report, audit reports etc..,
- SOPC for external and internal audit
Senior Process Associate
OTC
Chennai
10.2016 - 12.2017
- Subject matter expert for dispute management and audit controller for 3 APAC countries
- Calling agent for 6 APAC countries (Australia, New Zealand,Singapore, Malaysia, Philippines and Guma)
- Handling of client/customer escalations effectively through calls/email
- Approver for re-bill and credit invoices to limit up to 1000 USD
- SPOC for SOP amendments/creation
- Trainer for on boarding employees
Senior Process Associate, P2P
Capgemini Ltd
Chennai
09.2015 - 09.2016
- Uplifting of P2P process from tier 1 city to tier 2 city
- Subject matter expert for handling queries from suppliers, client for central European countries
- Trainer for on boarding employees and process trainer for implementation of OTRS tool
- Provide continuous support for process improvements through brain storming sessions, engaging in problem-solving activities to support teamwork.
- Lead weekly and monthly call with client to share the updates, volume trend, error analysis etc..,
Senior Officer
Wipro Ltd
Chennai
01.2009 - 11.2010
- Creation and maintenance of vendor set up in the system
- Payment to suppliers on daily basis and processing the same in bank site
- Analyzing, posting and approving the claim files
- Approve letter of credit in bank site to release shipments
- Work with customers to create rebate invoices on financial condition
- Preparation of monthly AR invoices between head office and stores
Accountant
RR Donnelley
Chennai
12.2006 - 04.2008
- Review Vendor invoices & perform reconciliation for appropriate documentation and validity prior to payment.
- Maintained payable shared email box and digitized invoices for processing.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Handled weekly payment run, adhoc payment and employee payment expenses request on day-to-day basis
- Creation of PO on behalf of Operation team
Customer Support Officer
Allsec Tec
Chennai
05.2006 - 12.2006
- Made outbound telephone calls to US (Potential and existing customers) to sell products and services
Education
B.com - undefined
Sarada College
01.2003 - 01.2006
Intermediate - undefined
Holy Angels Hr.Sec School
10th- Matriculation - undefined
Cluny Mat.Hr.Sec School
Skills
SKILLS
Certification
Received certificate of appreciation for the best performer of the team in RR Donnelley
Timeline
Team Lead, Finance Excellence Team
DHL Global Forwarding Freight Shared Services (India) LLP
04.2021 - Current
Team Lead, RTR
DHL Global Forwarding Freight Shared Services (India) LLP
04.2018 - 03.2021
Senior Process Associate
OTC
10.2016 - 12.2017
Senior Process Associate, P2P
Capgemini Ltd
09.2015 - 09.2016
Senior Officer
Wipro Ltd
01.2009 - 11.2010
Accountant
RR Donnelley
12.2006 - 04.2008
Customer Support Officer
Allsec Tec
05.2006 - 12.2006
B.com - undefined
Sarada College
01.2003 - 01.2006
Intermediate - undefined
Holy Angels Hr.Sec School
10th- Matriculation - undefined
Cluny Mat.Hr.Sec School
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